Los Angeles Tech Jobs and Startup Jobs

24

Director of R&D - LA

Taboola
Greater LA Area
5 days ago
+12
Working with the Product and R&D leadership teams, you will provide thought leadership for the engineering architecture of our features and products. Contribute to the design, documentation, and enforcement of our coding standards. Hire and develop engineering talent to build new products and services, mentor and foster career growth. Create and execute against a unified cross-company data & analytics platform vision. Help your teams hold a high bar for systems architecture, operations, and quality. Partner with your peers across Product Management and Engineering to deliver products and features that require cross-team leadership. Contribute to the structuring of our engineering team and appropriately assigning tasks to them for efficient feature development.

Director of Technical Support

Convoso
Greater LA Area
1 week ago
+27
Self-Starter: You are a competitive, persuasive, determined and enthusiastic individual who demonstrates the ability to produce extraordinary work. You take initiative to do whatever it takes to achieve objectives. Goal-Oriented: Constantly setting, pursuing and attaining goals, regardless of obstacles or circumstances. You are a resourceful individual who implements new strategies to achieve ambitious and challenging goals. Leadership: You build trust and demonstrate integrity with a noticeable congruence between words and actions. You are able to organize and influence others to believe in a vision, while creating a sense of direction. Customer-Focused: You strive to anticipate, identify and understand customer’s wants, needs and concerns. You exhibit high quality customer service and enjoy building professional relationships with clients. Teamwork: Your style emphasizes the importance of teamwork, while also encourages individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport and relate well to others.

Business Operations Manager

Emotive.io
Greater LA Area
1 week ago
+17
As a member of the Business Operations Team, you will work directly with business executives and leaders on business projects and growth opportunities. Reporting to the CEO, you will help oversee long-term initiatives that include assessing market opportunities, developing go-to-market strategies, and driving the associated business planning processes. You'll fully immerse yourself in data collection, draw insight from analysis, and then develop compelling, synthesized recommendations. You are comfortable with structuring complicated issues and finding creative solutions to business challenges. You will work cross-functionally in a rapidly evolving company and demonstrate problem-solving leadership with limited oversight.

Director of Customer Success

Convoso
Greater LA Area
1 week ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Partnership Manager

Tapcart
Santa Monica
1 week ago
+20
Manage existing partnerships at a B2B company. Develop and execute a comprehensive partnership agreement. Grow the Tapcart Enterprise customer base. Drive new business by finding and developing new partner leads. Meet or exceed targets for revenue and sales activity generated by partners. Define, measure, impact, and report the KPIs of clients generated by partnerships.

Head of Customer Success

Tapcart
Santa Monica
1 week ago
+20
Experience managing and hiring customer success teams. Creating processes and implementing automation to improve the customer experience. Working with SMB and Enterprise customers. Experience using CRMs (e.g. HubSpot) and Intercom live chat. Implementing and managing NPS and reporting. Creating strategies for reducing churn and increasing retention. Identifying, monitoring and reporting customer success KPIs.

Customer Support Specialist - Bilingual (English…

CreatorIQ
Greater LA Area
1 week ago
+34
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Director of Customer Success

CreatorIQ
Greater LA Area
1 week ago
+34
Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our Los Angeles customer segment. This will include: overseeing a team of Customer Success Leads in our Los Angeles office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Account Specialist

Connexity Inc.
Santa Monica
2 weeks ago
+40
Connexity is a performance marketing technology company whose core purpose is to help online retailers find new customers and drive sales at a cost that meets each retailer’s objectives. With over 20 years of experience in digital marketing, we leverage proprietary online shopping data, deep consumer insights, and our own technology platforms to help marketers, brands, retailers, and now Influencers more effectively engage and convert consumers

Director of Site Reliability Engineering

EZ Texting
Santa Monica
3 weeks ago
+25
We are seeking a Director of Production Operations to manage our cloud infrastructure and to collaborate with our lead developers, architects, and product owners to automate the management and uptime of our development and production environments. The Director of Production Operations will manage our cloud infrastructure, the services, and the security, along with the availability of those systems and services. The Director of Production Operations will relentlessly drive improvements to the software development and deployment process of our proprietary applications and services. The Director of Production Operations will provide guidance on platform solutions and best practice to our product engineering team and drive efficiency. The Director of Production Operations will manage, mentor, and grow a team responsible for the 24/7 uptime of all of our customer-facing systems.

Executive Assistant to the CEO

SteelHouse
Culver City
3 weeks ago
+37
SteelHouse is looking for a successful Executive Assistant to support a high-output executive that is always on the go. You will oversee the day-to-day life of our CEO – owning calendars and schedules, arranging travel, and building relationships across all SteelHouse teams. If you thrive in an innovative and fast-paced environment, come join our team!

Customer Support Representative

Emotive.io
Greater LA Area
3 weeks ago
Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Emotive. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Senior Customer Success Manager

Emotive.io
Greater LA Area
3 weeks ago
• Managing a number of key customer accounts to maintain high satisfaction levels, adoption, expansion, and ultimately, renewal. • Understand what exceptional Customer Success means for each of your named customers. • Expand our list of referenceable customers. • Helping to improve our processes, policies, and values so as to deeply integrate Emotive into our clients' everyday work lives. • Articulating and documenting processes to create a scalable infrastructure for our Customer Success team. • Influencing the direction of the Emotive platform, funneling customer feedback into the Product organization while proactively helping customers understand how we're working towards solutions that meet and exceed their expectations. • Acting as an advocate for the customer, quarterbacking the solving of complex problems within our organization and escalating when appropriate.

Operations Manager - LA

nok
Greater LA Area
3 weeks ago
+21
You will be responsible for all on-the-ground operations and logistics functions related to product trials within Los Angeles. Your goal is to ensure products are delivered on-time and in perfect condition. You are expected to identify operational bottlenecks and implement measures to overcome them, feeding these insights to the Engineering Team to ultimately improve our backend.

Executive Assistant

nok
Greater LA Area
3 weeks ago
+21
We are looking for an Executive Assistant to perform a variety of administrative and procedural tasks to support our company’s C-Suite. To be successful in this role, you should be highly-organized, exhibit excellent time management skills, and be able to operate independently and without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support, and will become a core part of our team.

Customer Service Director

nok
Greater LA Area
3 weeks ago
+21
We are looking for an experienced Customer Service Director who is passionate about building a long term career in helping the needs of our trial customers. We value a thoughtful and empathetic approach to understanding the complexities of the customer journey, ensuring that we build a sustainable and defensible foundation of customer loyalty and trust. Most importantly, our goal is to transform any negative customer experiences into the highest potential opportunities to do right by our customers and build long term brand advocates.

Account Manager, Client Services

CreatorIQ
Greater LA Area
3 weeks ago
+34
We are looking for an experienced Client Services Consultant who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Customer Success Lead - Bilingual (English & S…

CreatorIQ
Greater LA Area
3 weeks ago
+34
CreatorIQ is looking for an experienced Customer Success Lead who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Who we are: CreatorIQ is the leading cloud solution for global enterprises to manage & optimize

Controller

Luxury Presence
Santa Monica
3 weeks ago
+22
We’re looking for a Controller to join our operations team. Are you a highly organized, process driven CPA or MBA? Do you enjoy creating systems that allow businesses to have transparency into their financial health enabling them to make fully informed strategic decisions? If so, we’d love to speak with you! As a Controller, you’ll lead financial operations for our hyper-growth business. You’ll invest your time to organize financial processes

Chief of Staff

GumGum
Santa Monica
1 month ago
+53
Focusing on strategy and execution, this critical role will prioritize key issues and required information to facilitate efficient decision-making. You are the point of contact on top initiatives between top management and other team members providing oversight and leading projects of high priority. You will drive preparation for high-profile external meetings, board meetings, internal and external communication, and general company management. Overall responsibilities include providing analysis, structure, and strategic perspective to grow revenue and profitability.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,395
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Desktop Support $58,567
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Client Success Manager $73,011
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $85,509
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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