Los Angeles Tech Jobs and Startup Jobs

8

Director of Technical Support

Convoso
Greater LA Area
1 week ago
+27
Self-Starter: You are a competitive, persuasive, determined and enthusiastic individual who demonstrates the ability to produce extraordinary work. You take initiative to do whatever it takes to achieve objectives. Goal-Oriented: Constantly setting, pursuing and attaining goals, regardless of obstacles or circumstances. You are a resourceful individual who implements new strategies to achieve ambitious and challenging goals. Leadership: You build trust and demonstrate integrity with a noticeable congruence between words and actions. You are able to organize and influence others to believe in a vision, while creating a sense of direction. Customer-Focused: You strive to anticipate, identify and understand customer’s wants, needs and concerns. You exhibit high quality customer service and enjoy building professional relationships with clients. Teamwork: Your style emphasizes the importance of teamwork, while also encourages individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport and relate well to others.

Director of Customer Success

Convoso
Greater LA Area
1 week ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Customer Service Representative

Ecosense Lighting
Greater LA Area
2 weeks ago
+39
In this role the Customer Service Rep (Contract) will be on the ground floor to create a world class customer service organization that will be a key pillar to the company’s long-term growth.  As an ambitious and energetic customer service rep your role will be a little different from a traditional customer service job. Supporting our customers is a cornerstone of the Ecosense business and one of our greatest strengths.  From a customer perspective what we’re looking for is someone with an entrepreneurial spirit, can build relationships quickly and that has a collaborative mindset. Having someone that is proven, reliable and willing to go the extra mile for the client is critical.  Internally along with being the voice of our customers working with our Regional Sales Managers and having that ‘feet on the street’ presence in the corporate HQ for them.  Supporting the RSM by providing quotes, answering product questions, processing returns, handling pricing are examples of the type of support that they would need.  In this role your contribution will be to help grow the EcoSense business through partnering with our customers and RSM’s in being that added layer of support.

Director of Supply Chain Management

Ecosense Lighting
Greater LA Area
2 months ago
+39
This position leads the development and improvement of strategies and processes for the following functional areas: Materials Forecasting, Demand and Supply planning and execution, Global Inventory Management, and Supplier Performance Management. The position requires strong operations principles across the integrated supply chain, with a proven successful track record of managing Demand and Supply Planning functions in an outsourced direct fulfillment CTO/BTO supply chain structure. The position is accountable for global supply chain performance which includes global forecast and demand plan accuracy, managing the short and long-term supply and capacity plans to support worldwide demand and inventory requirements, and optimizing total landed costs. This position works closely with key functional stakeholders such as external manufacturing partners and NPI Operations, Sourcing, Engineering, Quality, Finance, Sales and Marketing partners in a collaborative fashion to achieve targeted worldwide forecast and service performance levels.

Customer Success Manager

Convoso
Greater LA Area
3 months ago
+27
• It is the responsibility of the CSM to drive customer adoption and retention. You will own the relationship with assigned customers, which includes ensuring successful onboarding, increasing product adoption, ensuring engagement and retention, facilitating upsells, and maintaining high levels of customer satisfaction. • Possess a comprehensive understanding of the Convoso platform and guide the customer via training sessions, discussions, and account optimizations to ensure adoption and success. • Facilitate best practice usage of Convoso solutions to help customers maximize their investment. • Apply expertise in data visualization to see the larger picture to help identify trends and opportunities to drive growth of our platform. • Proactively monitor and report customer health and serve as a customer advocate back into Convoso to ensure that our solutions are evolving to meet our customers’ needs.

Coordinator

Vault AI
Santa Monica
3 months ago
The Coordinator will be responsible for day-to-day administrative tasks, maintaining executive schedules, alongside working with analysts and product experts. The position is ideal for an individual looking to apply analytical thinking, research skills, and has a burning desire to work within the global film, television, and streaming industry. The perfect candidate is someone with an uncanny knowledge of film and television, that thrives in an ever changing environment and will enjoy working to analyze what makes content tick.

Strategic Partnership Manager

Advertise Purple
Santa Monica
3 months ago
+19
The Strategic Partnership Manager drives the ongoing success of new and existing affiliate partnerships. You will establish and nurture relationships with top revenue-driving companies and oversee the onboarding and ongoing management of our advertisers. You will report to the Account Director team and the Senior Partnerships manager to complete designated tasks.

Customer Support Engineer

People.ai
Marina Del Rey & Playa Vista
4 months ago
We believe customer support is part of what differentiates us. Our support team works closely with our existing customers on highly technical solutions that generate massive value from our software. We are looking for resourceful, technical people to help grow the Customer Success organization to support our fast-growing customer base. Technical Support Engineers are responsible for owning customer inquiries that come in through our multi-point support infrastructure including (but not limited to) Zendesk, Intercom, and email. An ability to learn quickly is crucial!

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,395
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Desktop Support $58,567
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Client Success Manager $73,011
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $85,509
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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