Los Angeles Tech Jobs and Startup Jobs

108

Customer Service Specialist

iHerb, LLC.
Pasadena
14 hours ago
+42
Under general supervision, the Customer Experience Specialist (CES) is the point of contact for all company/customer questions, product inquiries, and order status. All CESs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

Customer Service Associate - Arabic

Customer Service Associate - Bilingual

Customer Experience Lead

Customer Experience Lead Russian Market

Load 1 more jobs5 jobs at iHerb, LLC.

IT Support Specialist

VideoAmp
Greater LA Area
1 day ago
+41
We are looking for an IT Engineer who will be responsible for administering and supporting a MacOS and Windows environment. This will include the administration of multiple corporate applications including SSO, video conferencing, Atlassian, Github and various other in-house applications. In addition to providing these services, they will assist in tasks such as office moves, laptop imaging, and inventory management.You are passionate about all things data and tech, and have extensive knowledge of the digital space. You are accomplished in the areas of information technology management and support and you are ready to support the strategic objectives of a highly cross-functional organization. 

Chief of Staff

Flowspace
Marina Del Rey & Playa Vista
1 day ago
+34
Flowspace is seeking a highly qualified Chief of Staff to work closely with the executive team as the organization enters its next phase of growth. He/she will have the opportunity to make an immediate impact on Flowspace’s productivity, streamlining strategy initiatives, overseeing program management, and communicating objectives between departments. The Chief of Staff will report directly to the CEO and work collaboratively and in close partnership with other key members of the leadership team. 

Operations Coordinator

Flowspace
Marina Del Rey & Playa Vista
1 day ago
+34
Work with customers to ensure their satisfaction with Flowspace service. Communicate with warehouse partners to ensure customer orders leave on-time and accurately. Troubleshoot and provide training for warehouses and customers on the Flowspace platform. Manage customer onboarding process to ensure first shipments go smoothly.

Workforce Onboarding Specialist

Medely
Santa Monica
1 day ago
Medely is hiring a Workforce Onboarding Specialist that will be responsible for the onboarding of our employees. Our ideal candidate for this role will be someone who is driven to provide the best possible onboarding experience to all our customers, and is motivated by continuously improving the ways in which we execute our daily tasks. Sound like you? Keep reading.

BIM/VDC Manager

Virgin Hyperloop One
Greater LA Area
1 day ago
+35
Strong technical proficiency and understanding using Autodesk Revit, BIM360, Navisworks, and Dynamo. Creative and innovative approach to solving problems with an emphasis on BIM concerns. Strong interpersonal skills and enthusiastic leader. Strategically-minded thinker and confident decision-maker. Highly self-motivated and eager to take on new challenges.

Senior System Safety Engineer

Procurement Director

Junior Customer Success Manager (CA)

3PL Central
El Segundo
2 days ago
+29
The Customer Success department at 3PL Central exists to help our customers to receive as much value out of our software as possible. Whether that means strategic account planning, or helping to navigate through a support case, we are here to assist our customers in any and every way.

Customer Success Manager

FloQast
Greater LA Area
2 days ago
+44
A Customer Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among customers to ensure their long-term success with the application. Key responsibilities include providing outstanding customer service, responding to all clients’ queries, providing product assistance, and explaining processes, products and services in accordance with internal procedures. As a Customer Success Manager, you will manage a portfolio of SMB and enterprise customers, develop new business from existing clients and manage the client relationship. You will serve as an advocate and liaison between clients and internal cross-functional teams (including the Customer Success, Product Development and Sales departments) to improve the entire customer experience. This position may require occasional travel.

Senior Systems Administrator

BlackLine
Greater LA Area
1 day ago
+37
Administer and support Office 365 Exchange, Intune, MCAS, and SharePoint functions. Ensure high availability of corporate systems, networks, and services (ITIL preferred). Monitor and maintain health, performance, capacity, and security of the infrastructure. Script/automate tasks. Maintain and improve efficiency of day to day processes. Perform software and hardware upgrades of servers. Maintain asset management, patch management, identity management, and antivirus tools. Work with 3rd party IT Service providers to implement and maintain delivery of IT services. Manage corporate IT processes, including user provisioning, software management, licensing. Serve as a subject matter expert and escalation point for IT support engineers. Adhere to the change management and other established processes and procedures.

GTM Events Specialist

Senior Network Engineer

Associate Application Support Analyst

Senior Business Systems Analyst

GRC Analyst

Load 2 more jobs6 jobs at BlackLine

Senior Administrative Assistant

BCG Digital Ventures
Greater LA Area
1 day ago
+36
The Senior Administrative Assistant will be working as part of a flexible team, providing high-level support to up to 4 Directors inclusive of complex calendar management, travel management and expense reimbursement. The primary goals are to leverage the executives’ time, support the broader team, and successfully serve BCG’s clients.

Executive Assistant

Temp EA/ Office Manager

ringDNA
Greater LA Area
1 day ago
+30
Maintain calendar for CEO and keep him on track for meetings. Keep CEO inbox clean and flagged for follow ups. Manage Front Desk/ Office Admin. Help with new employee onboarding. Assist with IT tickets for our external IT company. Book weekly flights and hotel for COO. Assist with travel arrangements for broader team as needed. Facilitate management meetings, board meetings and executive offsites. Manage office lunch program. Oversee general office upkeep and work with office admin & building management as necessary. Help with prep/ arrangements for office move in early fall.

Director of Product Support

Convoso
Greater LA Area
1 day ago
+27
Self-Starter: You are a competitive, persuasive, determined and enthusiastic individual who demonstrates the ability to produce extraordinary work. You take initiative to do whatever it takes to achieve objectives. Goal-Oriented: Constantly setting, pursuing and attaining goals, regardless of obstacles or circumstances. You are a resourceful individual who implements new strategies to achieve ambitious and challenging goals. Leadership: You build trust and demonstrate integrity with a noticeable congruence between words and actions. You are able to organize and influence others to believe in a vision, while creating a sense of direction. Customer-Focused: You strive to anticipate, identify and understand customer’s wants, needs and concerns. You exhibit high quality customer service and enjoy building professional relationships with clients. Teamwork: Your style emphasizes the importance of teamwork, while also encourages individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport and relate well to others.

Director of Customer Success

Convoso
Greater LA Area
1 day ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Customer Success Manager - Engagement

Patch
Greater LA Area
1 day ago
+23
You’ll be the face of Patch and go-to product expert for all new customers. The Customer Success Associate is responsible for the client experience from start to finish — on-boarding new clients, training them to use our platform, and ensuring that all new accounts are set up for success. By enabling customers to use Patch effectively and confidently (and demonstrating how Patch benefits both their patients and their business), the Customer Success Associate will develop lasting relationships with lifelong Patch customers.

Senior Customer Success Manager

TeleSign
Marina Del Rey & Playa Vista
2 days ago
+38
TeleSign is hiring a Senior Customer Success Manager to deliver on all account management activity for TeleSign’s strategic clients. This includes managing the post-sale service delivery engagement and integration through deployment of the contracted services and growing the relationship thereafter. The Senior Customer Success Manager functions as a consultant to the client through the implementation process, ensuring timely deployment of the services and client satisfaction. 

Customer Support Representative

Medely
Santa Monica
2 days ago
Serve as the primary point of contact for the entire Medely customer base for assistance with scheduling, profiles, and outreach. Handle customer cases via email, phone, and live chat in compliance with SLA’s without sacrificing customer satisfaction. Effectively answer questions and requests ranging from jobs and applications to billing and general inquiries. Proactive outreach to Medely professionals to complete onboarding and establish a rapport. Verify and approve Medely professionals’ credentials, background checks, and drug screens. Address professional misconduct on the platform. Bridge communication between internal departments and the Medely customer base. Provide internal feedback and suggestions for process and product improvements.

Business Systems Analyst (Quote to Cash)

Procore Technologies
Greater LA Area
2 days ago
+24
As a successful Business Systems Analyst, you possess strong communication skills with the ability to articulate and document requirements, identify solutions, and provide feedback for our business users. In addition, you possess the business and technical skills prescribed, enjoy working in a fast-paced and high-growth environment and have experience managing complex projects in support of a sales organization. Ideal candidates have experience with Zuora and CPQ, and strong knowledge of understanding the quote-to-cash process. 

Sr. IT Internal Auditor

Business Systems Analyst (R&D)

Closing Manager

Better.com
Greater LA Area
3 days ago
+25
Better is looking for a Closing Manager to join the team. This person will work closely with our Head of Closing to help manage production flow and pipeline management of our closing experts. We are looking for an organized leader who is comfortable working in the weeds while operating from a bird’s eye view. Someone who is driven by maintaining and improving successful workflows and hitting consistent metrics.  Beyond producing high-quality loans and managing priorities, our goal is to build a product that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex mortgage process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

Customer Experience Manager

Better.com
Greater LA Area
3 days ago
+25
We are looking for someone to manage a team of Customer Experience Associates. The ideal candidate for this role has a proven track record and passion for creating fantastic customer experiences. Someone who knows what world-class customer service looks like, and who is itching to be the driving force behind an amazing customer success team.

Pipeline Manager

Better.com
Greater LA Area
3 days ago
+25
Better is looking for a Pipeline Manager to join the team. This person will work closely with our Director of Collateral Strategy to manage the processes and turn times of the team. We have built a best in class direct engagement appraisal panel. The Pipeline Manager will work in tandem with the Valuation Team to order and receive appraisals through our platform. At any point in time, a deliverable may get stuck in the pipeline. The Pipeline Manager will get those deliverables unstuck and have them moving through the pipeline as seamlessly as possible. Our goal is to build a process that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex appraisal process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,478
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,411
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,154
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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