Los Angeles Tech Jobs and Startup Jobs

12

Support Operations Coordinator

Flo Technologies
Culver City
5 days ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

Director of Operations

ringDNA
Greater LA Area
5 days ago
+30
We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

Strategic Client Manager

VideoAmp
Greater LA Area
6 days ago
+41
We are looking for a Strategic Client Manager who will be responsible for ad tech and TV. You are passionate about all things data and tech, and have extensive knowledge of the digital space. You are accomplished in the areas of execution and implementation and you are ready to support the strategic objectives of a highly cross-functional organization. 

Customer Support Analyst

ringDNA
Greater LA Area
6 days ago
+30
Work with our customers and product managers to sleuth solutions to incoming issues. Partner in customer success with expert product training and customer onboarding sessions. Work within a team environment to generate creative solutions. Identify common issues, escalating them to product managers. Expertly communicate and document solutions.

Head of Customer Success

ringDNA
Greater LA Area
1 week ago
+30
RingDNA is looking for a proven Customer Success leader to join the team. As the primary advocate for RingDNA’s customers, this is a critical role that impacts the entire customer experience. Your mission is to ensure that customers really experience the full power of RingDNA’s products. You will help customers be more successful through training, product information, communication and relationship-building. The result of your work will be happy customers, amazing products, and increased customer retention.

Director, Customer Support

ringDNA
Greater LA Area
2 weeks ago
+30
As the Director of Customer Support, you will be responsible for the strategic leadership and tactical execution of our customer support organization. You’ll lead and scale a team of technical support professionals to achieve business objectives and exceed customer expectations. This position will report to the VP, Customer Success.

Customer Success Manager

ringDNA
Greater LA Area
2 weeks ago
+30
RingDNA is looking for a proven Customer Success Manager to join our fast-growing team. You'll be responsible for delivering massive value to our customers. Part coach, project manager, consultant and product expert, our Customer Success Managers are continually focused on helping our customers improve their team communication and be successful.

Director, Strategy and Business Operations

Inspire
Santa Monica
2 weeks ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

Administrative Assistant

CCC
Greater LA Area
1 month ago
+34
Administrative support such as answering phone, scheduling meetings, arranging travel, and expense reporting. Manage calendars in Microsoft Outlook, schedule appointments and coordinate arrangements for meetings.  Managing schedule for recurring department-level meeting such as managers meetings, all-hands, project meetings. Schedules and coordinates room use in preparation for visiting employees, customers, partners, and vendors. Works with recruiting team to organize internal schedules for interviewers. Performs various clerical functions, preparing print documents, shipping packages, etc. Participates with Office Committee in planning and coordination of office events. Works with vendors and event venues to get pricing, scheduling, and logistics for team events that are onsite or offsite. Creates and maintains documents and spreadsheets in administrative functions.

Customer Service Associate

BloomNation
Santa Monica
1 month ago
+31
BloomNation is the online floral marketplace that is disrupting the multi-billion dollar online floral space. Our rapidly growing team is backed by the best investors in the industry including: Andreessen Horowitz (AirBnB, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.). In the same way you have seen Uber and AirBnB change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online.

Technical Customer Success Engineer

BloomNation
Santa Monica
3 months ago
+29
This role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is technically-minded, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations. You will also have the opportunity to work cross departments including the Product, Engineering and Sales teams.

Customer Success Team Member

PaymentCloud
Greater LA Area
5 months ago
+20
We are currently seeking a HIGHLY MOTIVATED candidate for our Customer Success/Administrative Team. You will be working closely with the Relationship Management Team for the deployment and file building process of merchant accounts with their subsequent banks and processors. This is an essential part of our organization as we are the last step before being able to process payments. We are looking for individuals that can be multifaceted and detail orientated to accomplish the job. You will need to possess good communication skills over the phone and via email in order to communicate directly and effectively with our merchants. 

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Desktop Support $58,010
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,411
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $74,824
Min: $40K
Max: $150K
Operations Manager $85,800
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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