Los Angeles Tech Jobs and Startup Jobs

19

Onboarding Specialist

HelloTech
Greater LA Area
1 day ago
+23
Based in Westwood Los Angeles, HelloTech provides professional and affordable on-demand tech support via a network of fully vetted Independent Technicians throughout the US. HelloTech providers deliver a wide range of services, focusing on computer support and repair, home networks, smart home devices and televisions. We are at the intersection of several powerful trends including the “gig” economy, smart homes, and in-home aging. HelloTech is

Customer Success Lead

CreatorIQ
Greater LA Area
1 day ago
+39
We are looking for an experienced Customer Success Lead who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast-paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Customer Success Lead - Bilingual (English & S…

CreatorIQ
Greater LA Area
2 days ago
+39
CreatorIQ is looking for an experienced Customer Success Lead who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Who we are: CreatorIQ is the leading cloud solution for global enterprises to manage & optimize

Account Manager, Client Services

CreatorIQ
Greater LA Area
2 days ago
+39
We are looking for an experienced Client Services Consultant who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Customer Experience Specialist - AI Solutions…

sweetgreen
Culver City
2 days ago
+42
Support our operators by delivering timely feedback that empowers our teams and delivery partners to provide exceptional customer experiences. Evangelize our customers and turn our disgruntled guests into our biggest fans.

Customer Experience Specialist - Outpost

Director of Site Reliability Engineering

EZ Texting
Santa Monica
2 days ago
+25
We are seeking a Director of Production Operations to manage our cloud infrastructure and to collaborate with our lead developers, architects, and product owners to automate the management and uptime of our development and production environments. The Director of Production Operations will manage our cloud infrastructure, the services, and the security, along with the availability of those systems and services. The Director of Production Operations will relentlessly drive improvements to the software development and deployment process of our proprietary applications and services. The Director of Production Operations will provide guidance on platform solutions and best practice to our product engineering team and drive efficiency. The Director of Production Operations will manage, mentor, and grow a team responsible for the 24/7 uptime of all of our customer-facing systems.

Director, Strategy and Business Operations

Inspire
Santa Monica
2 days ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

IT Support Intern

Neustar
Greater LA Area
5 days ago
+35
Neustar is looking for a customer service oriented individual who learns quickly, thrives in a fast-paced environment, and stays current with the latest technologies to be part of our Internal Help Desk Team. Providing both onsite and remote support for users and hardware within our organization. 

Director, Strategic Sourcing

Boingo Wireless
Greater LA Area
1 week ago
+33
The Director will work closely with Design Engineering, Operations, Project Management and Finance to provide leadership and support for turnkey vendor partner management including: end to end supplier management, vendor selection, relationship management, escalation point, feedback/KPI/performance management and contract compliance. This role is instrumental in Boingo’s overall strategy to provide operational excellence and quality products and services to all of its customers at the right price.

Team Assistant

Anduril
Orange County
1 week ago
As a Team Admin at Anduril you will be responsible for keeping the train on the tracks. Your role is both internal and external and will require a high degree of attention to detail. You will interface with both internal Anduril leaders and employees and serve a critical point of contact for customers, vendors and external executives. Your ability to keep things running and deconflict requests makes you an important part of the team's success.

IT Support Technician

Anduril
Orange County
1 week ago
We are looking for a highly motivated individual to join Anduril Industries Information Technology Operations team. We are a small but passionate team that strive for an exceptional end user experience and a culture of excellence and continuous improvement.

Director, Client Services

CreatorIQ
Greater LA Area
1 week ago
+39
We are looking for a Director of Client Services who will set, lead, and manage the overall direction and vision of CreatorIQ’s most strategic clients. This role will work closely with our Services Solutions, Sales, and Customer Success teams to identify key opportunities with new and existing client accounts. The Director will be tasked to drive the Service delivery strategy and its execution and be accountable for performance, retention and customer satisfaction while reviewing expansion opportunities to ensure scalability and business continuity.

Senior VP, Carrier Services

Boingo Wireless
Greater LA Area
1 week ago
+33
The opportunity for Wireless Infrastructure in a 5G world is enormous. And Boingo is one of the best-positioned players in the space. With our 18-year track record of providing amazing wireless service in venues from LAX to The World Trade Center in NY, we have the team to support your success in this role. You’ll take on ownership of the organization’s Carrier Services business operations. As the GM you’ll lead strategy, business development, operations, and account management. Additionally, in your role as GM, you will oversee the build, design, installation, and operation of multiple infrastructure assets throughout the United States. Most importantly, you will be responsible for promoting a culture of people-driven, high performance, collaboration and innovation.

Support Operations Coordinator

Flo Technologies
Culver City
2 weeks ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

IT Support Technician

EZ Texting
Santa Monica
2 weeks ago
+25
Serve as the first point of contact for internal and external users seeking technical assistance over the phone, email, chat, ticket or walk-in. Provide proactive IT and technology support for Tier 1 through Tier 3 issues, as well as escalations. Perform onsite and remote technology support via industry-standard techniques and methods. Respond to alerts, tickets, issues generated by automated systems and end users. Determine the best solution(s) based on the issue and details provided by the end-users. Train end users, with a focus on developing their technical confidence. Maintain IT inventory, storage and asset control systems, track all technology assets.

Customer Support Specialist - Bilingual (English…

CreatorIQ
Greater LA Area
2 weeks ago
+39
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Office Manager

EZ Texting
Santa Monica
2 weeks ago
+25
EZ Texting is looking for an experienced Office Manager to work in our fast-paced, rapidly growing environment. In this highly visible and critical role you will be the first interaction point in how our organization engages employees and guests to ensure we deliver an incredible experience to everyone in the Santa Monica office. You are an internal and guest ambassador who works closely with a cross-functional team of colleagues, vendors, and guests to ensure there is a vibrant and healthy work environment for our team.

Director of Customer Success

CreatorIQ
Greater LA Area
2 weeks ago
+39
Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our Los Angeles customer segment. This will include: overseeing a team of Customer Success Leads in our Los Angeles office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Procurement Administrator

Boingo Wireless
Greater LA Area
3 weeks ago
+33
Monitor and update daily, various internal tracking sheets including the Receipt and Invoice issues tracking sheets. Prepare and process purchase orders for the procurement of goods, services and supplies for internal needs. Serve as the point person for creating all project numbers, ensuring each type is handled correctly. Work with AP and vendors to resolve any invoice issues, obtain credit memos, process RMA’s, correct invoices. Provide monthly updates to the Build of Materials spreadsheet, ensuring all formulas are correct and internal approvals have been given. Run reports and generate KPI reporting info for the CPG team.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,326
Min: $30K
Max: $111K
Operations Associate $57,294
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,741
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,592
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,427
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $103,283
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,055
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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