Los Angeles Tech Jobs and Startup Jobs

22

Customer Success Associate

SimplePractice
Greater LA Area
2 days ago
+22
We’re looking for a friendly, eager-to-learn Customer Success Associate to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Customer Success Specialist - Speech Language Path…

SimplePractice
Greater LA Area
2 days ago
+22
This is a full-time position. For the first 3 months of employment, you'll be expected to be in our office from 9:00am to 6:00pm, Monday through Friday. There is some flexibility with working hours over time. We’re looking for individuals that can also offer non-traditional business hours availability, including weekends, to help us manage our team's response time goals throughout the entire week.

Customer Success Specialist - Chiropractic

SimplePractice
Greater LA Area
2 days ago
+22
This is a full-time position. For the first 3 months of employment, you'll be expected to be in our office from 9:00am to 6:00pm, Monday through Friday. There is some flexibility with working hours over time. We’re looking for individuals that can also offer non-traditional business hours availability, including weekends, to help us manage our team's response time goals throughout the entire week.

Director, Strategy and Business Operations

Inspire
Santa Monica
2 days ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

Risk and Compliance Analyst

Headspace
Santa Monica
2 days ago
+25
Serve as an industry knowledge expert on industry standards and security compliance frameworks and standards such as HITRUST, NIST CSF, GDPR, CCPA, ISO 27001/2. Conduct internal security assessment to complete security risk assessment for clients and third-party vendor services. Coordinate with cross-functional stakeholders and leaders to establish and maintain an IT risk management framework, and IT security standards and procedures. Facilitate internal audits of Headspace Mobile and Web Applications for compliance with the NIST CSF, GDPR, HISTRUST, CCPA, and other related regulatory frameworks. Become familiar with Headspace technology, and business stakeholders to understand risks and compliance critical to infrastructure, define potential business impact and establish corrective action plans. Prepare, validate and maintain security documentation including, but not limited to: Information Security Policies, Information Security Procedures, IT Compliance Corrective and Preventive Action Plans (CAPA’s), Privacy and Business Impact assessments (BIA/PIA), and Annual and Quarterly Compliance Audit Procedures. Prepare periodic reports on the status of Headspace internal controls.

Corporate IT Systems Administrator

Director, Market Access (Headspace Health)

Medical Director (Headspace Health)

Clinical Lead, Health Coach Management

Load 1 more jobs5 jobs at Headspace

Facilities Manager

GoodRx
Santa Monica
2 days ago
+30
GoodRx is looking for a Facilities Manager to support our team and office as we continue to scale. This individual will play a key role in ensuring our office environment reflects the values and mission of the Company and keep our team safe and equipped to perform their roles. This person will work closely with internal stakeholders as well as partner with vendors to ensure we are proactively addressing employee needs while fostering an environment where the team has the tools and space to excel. 

Workforce Onboarding Specialist

Medely
Santa Monica
1 week ago
Medely is hiring a Workforce Onboarding Specialist that will be responsible for the onboarding of our employees. Our ideal candidate for this role will be someone who is driven to provide the best possible onboarding experience to all our customers, and is motivated by continuously improving the ways in which we execute our daily tasks. Sound like you? Keep reading.

Customer Success Manager - Engagement

Patch
Greater LA Area
1 week ago
+23
You’ll be the face of Patch and go-to product expert for all new customers. The Customer Success Associate is responsible for the client experience from start to finish — on-boarding new clients, training them to use our platform, and ensuring that all new accounts are set up for success. By enabling customers to use Patch effectively and confidently (and demonstrating how Patch benefits both their patients and their business), the Customer Success Associate will develop lasting relationships with lifelong Patch customers.

Office Administrator

Medely
Santa Monica
1 week ago
We are seeking a self-driven candidate who is tech-savvy, has the ability to manage projects and provide efficient customer service in a fast-paced, diverse environment. This position will be focusing on general assistant tasks as well as some accounting, invoicing, and accounts receivable.  You must be a hard worker, proactive, energetic, an excellent communicator, super organized, a team player and be willing to go above and beyond to ensure that tasks are completed flawlessly in a timely manner.  The ideal candidate will be able to adapt and enjoy working in a continuously changing, growing environment. Most of all he or she must be someone who takes pride and full responsibility for your work.

Marketplace Operations Associate

Medely
Santa Monica
1 week ago
Medely is hiring a Marketplace Operations Associate in our Santa Monica office. You will be responsible for supporting the data entry and management efforts of the Marketplace Operations department. This will include helping keep our CRM up to date, reconciling data between sources, and resume parsing and formatting for our customer base.What you will be doing:

Customer Success Specialist

SimplePractice
Greater LA Area
2 weeks ago
+22
Triage incoming customer support emails to other specialty agents, answering up to 30% of all new emails. Help your team answer all incoming inquiries in 60 minutes or less, continually striving for swifter response time. Answer customer chats, phone calls, and hold live screen sharing sessions with customers. Lead live Q&A product orientation sessions and 1 to 1s. Work with the support team to identify patterns in support emails and keep an eye out for bugs or problems with the software. Take ownership of routine problems with intuitive problem-solving skills, and escalate high-risk problems to our Support Team Lead.

Support Operations Coordinator

Flo Technologies
Culver City
2 weeks ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

Client Success Associate

Well Health, Inc.
Greater LA Area
2 weeks ago
+24
WELL recognizes the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build a strong customer experience and lasting relationship with our customers. We are looking for a creative problem solver to join our Customer Service team. If you are passionate about working with customers and have an interest in Healthcare Technology, this is the perfect position for you!

Support Engineer

Well Health, Inc.
Greater LA Area
2 weeks ago
+24
WELL Health is looking for a Support Engineer to join our rapidly expanding Client Success team in either Santa Barbara, CA or Costa Mesa, CA. As a Support Engineer, you will fill a key role in the Client Success organization by ensuring our customer experience meets best-in-class quality standards. We are looking for a highly-motivated individual with good fundamentals in tech who is looking to jumpstart their career!

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
2 weeks ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

SVP, Customer Success

PatientPop
Santa Monica
2 weeks ago
+50
As part of the Executive Leadership team reporting to our CEO, you will work relentlessly to lead our teams that manage the customer life cycle. The core mission of the role is to help practices thrive by being obsessed about the customer experience, and make the experience with PatientPop and our platform successful. As we set our sights on continued aggressive growth, we will look to you to scale the CS function to support 100,000s of providers, own ongoing customer happiness, and the lifetime value of our customers.

IT Support

Customer Operations Analyst

Patch
Greater LA Area
3 weeks ago
+23
The CX team is looking for a superstar Customer Operations Manager to launch our Customer Ops function. You'll be the right hand to the Director of Customer Experience and help coordinate and deliver on our overall goals and objectives across all members of the CX department.

IT System Administrator

GoodRx
Santa Monica
3 weeks ago
+30
GoodRx is looking for a hands-on IT System Administrator to join the Corporate IT team to provide support to the organization. This individual will report to the IT Manager and be tasked with systems administration, network configuration, and end user service and troubleshooting. The IT System Administrator will be a team player who is excited to learn new technologies and provide stellar customer service to our organization members. 

IT Support Specialist

SimplePractice
Greater LA Area
3 weeks ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Junior IT Support Specialist

SimplePractice
Greater LA Area
3 weeks ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,326
Min: $30K
Max: $111K
Operations Associate $57,294
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,741
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,592
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,154
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $103,283
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,055
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

Los Angeles Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Los Angeles
LOCAL GUIDE
Best Software Engineer Jobs in Los Angeles
LOCAL GUIDE
Coolest Tech Offices in Los Angeles
LOCAL GUIDE
Best Sales Jobs in Los Angeles
LOCAL GUIDE
Best Perks at Los Angeles Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Los Angeles
LOCAL GUIDE
Your Guide to Virtual Reality Tech in Los Angeles
LOCAL GUIDE
Your Guide to Media Tech in Los Angeles
LOCAL GUIDE
Best Data Scientist Jobs in Los Angeles
LOCAL GUIDE
Women in Los Angeles Tech
LOCAL GUIDE
Best Startup & Tech Internships in Los Angeles
LOCAL GUIDE
Best Design Jobs in Los Angeles