Los Angeles Tech Jobs and Startup Jobs

24

Client Success Associate

Well Health, Inc.
Greater LA Area
1 day ago
+24
WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat. With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time,

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
1 day ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Chief Medical Officer

Renew Health
Santa Monica
2 days ago
+22
Renew Health is seeking a dynamic and innovative Chief Medical Officer to lead the strategy, vision, and execution of one of the most significant and differentiating parts of our business: the Renew Health clinical organization. Reporting to the CEO, you will be responsible for building our clinical team, articulating our unique approach, and developing groundbreaking clinical programs--all with the aim of improving health for our members, delivering on quality measures, and lowering total cost of care for our partners.

Customer Success Manager

PatientPop
Santa Monica
2 days ago
+50
The Customer Success Manager will work directly with client accounts to manage the relationship and strategically grow revenue. Our customers are comprised of small to mid-sized private practices and you will be instrumental in their success on the PatientPop platform. You will also work cross-functionally with multiple departments across the organization to provide top-tier service and ensure customer satisfaction. Renewals are paramount to any SaaS companies success and the work you will do as a CSM is hypercritical to the longevity of the organization. Your diverse experience will contribute to our collaborative environment and finding success not only as an individual but as a team.

SVP, Customer Success

IT Support

Customer Support Representative

Senior Compliance Analyst

GoodRx
Santa Monica
2 days ago
+30
We are looking for a Senior Compliance Analyst with a strong IT audit experience and background in the technical implementation of SOC2, ISO 27001 or SOX-404. As our Senior Compliance Analyst, you will support compliance initiatives by engaging various process owners in the design, documentation, implementation, and monitoring of the appropriate IT controls in our computing environments and demonstrating those controls to external auditors. 

IT Support Specialist

SimplePractice
Greater LA Area
4 days ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Junior IT Support Specialist

SimplePractice
Greater LA Area
4 days ago
+22
IT-related work such as provisioning and maintaining internal systems, as well as work on building tools for the automation of routine tasks. Engineer, implement, and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Assist users with IT-related issues on-site or remotely.

Director, Call Center Operations

Renew Health
Santa Monica
5 days ago
+22
Renew Health is seeking a Director of Call Center Operations to deliver an exceptional experience to our members both administratively and clinically. This role reports to the VP, Operations and is responsible for delivering on our differentiated member and clinical strategies. Specifically, the Director will manage call center staff, collaborate with our Product and IT teams to build the customer service toolkit, define work schedules and key performance measures, measure performance, and provide ongoing coaching to team members to further enhance our member experience. The position is based in our Santa Monica, CA headquarters and requires some travel.

Risk and Compliance Analyst

Headspace
Santa Monica
5 days ago
+25
Serve as an industry knowledge expert on industry standards and security compliance frameworks and standards such as HITRUST, NIST CSF, GDPR, CCPA, ISO 27001/2. Conduct internal security assessment to complete security risk assessment for clients and third-party vendor services. Coordinate with cross-functional stakeholders and leaders to establish and maintain an IT risk management framework, and IT security standards and procedures. Facilitate internal audits of Headspace Mobile and Web Applications for compliance with the NIST CSF, GDPR, HISTRUST, CCPA, and other related regulatory frameworks. Become familiar with Headspace technology, and business stakeholders to understand risks and compliance critical to infrastructure, define potential business impact and establish corrective action plans. Prepare, validate and maintain security documentation including, but not limited to: Information Security Policies, Information Security Procedures, IT Compliance Corrective and Preventive Action Plans (CAPA’s), Privacy and Business Impact assessments (BIA/PIA), and Annual and Quarterly Compliance Audit Procedures. Prepare periodic reports on the status of Headspace internal controls.

Manager, Health Coaches (Headspace Health)

Launch and Customer Success Associate

Lantum
Hollywood
1 week ago
Lantum is uniting the World's healthcare organizations with the workforce, through next generation scheduling and employee engagement platform. Lantum is a VC-backed Series B stage startup. We started in the UK, where we solved the workforce problems of 1,000 healthcare organizations nationwide. Having recently launched with Cedars-Sinai Medical Center in LA, we are ready to repeat what we have done in the UK and save millions for hospitals

Customer Operations

Patch
Greater LA Area
1 week ago
+23
The CX team is looking for a superstar Customer Operations Manager to launch our Customer Ops function. You'll be the right hand to the Director of Customer Experience and help coordinate and deliver on our overall goals and objectives across all members of the CX department.

Customer Support Associate

RxDefine
Santa Monica
1 week ago
At RxDefine we believe that every human should have low cost, transparent access to the information, products, and services they need to take full ownership of their health, and this access should fit within their lifestyle via online and mobile rather than forcing people to go to a doctor's office.  We are looking for early employees to join the team and help architect the future of healthcare.  You will work closely with the founders, our high

Customer Support Representative

Medely
Santa Monica
1 week ago
Serve as the primary point of contact for the entire Medely customer base for assistance with scheduling, profiles, and outreach. Handle customer cases via email, phone, and live chat in compliance with SLA’s without sacrificing customer satisfaction. Effectively answer questions and requests ranging from jobs and applications to billing and general inquiries. Proactive outreach to Medely professionals to complete onboarding and establish a rapport. Verify and approve Medely professionals’ credentials, background checks, and drug screens. Address professional misconduct on the platform. Bridge communication between internal departments and the Medely customer base. Provide internal feedback and suggestions for process and product improvements.

Customer Success Associate

SimplePractice
Greater LA Area
1 week ago
+22
We’re looking for a friendly, eager-to-learn Customer Success Associate to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Office Administrator

Medely
Santa Monica
1 week ago
We are seeking a self-driven candidate who is tech-savvy, has the ability to manage projects and provide efficient customer service in a fast-paced, diverse environment. This position will be focusing on general assistant tasks as well as some accounting, invoicing, and accounts receivable.  You must be a hard worker, proactive, energetic, an excellent communicator, super organized, a team player and be willing to go above and beyond to ensure that tasks are completed flawlessly in a timely manner.  The ideal candidate will be able to adapt and enjoy working in a continuously changing, growing environment. Most of all he or she must be someone who takes pride and full responsibility for your work.

Director, Clinical Operations

Renew Health
Santa Monica
1 week ago
+22
Design and prepare company for implementation of clinical model. Serve as project lead to build and implement strategic initiatives surrounding clinical services. Lead cross-functional teams to translate clinical goals into operational and product requirements and workflows that meet regulatory requirements. Develop and implement processes, training, tools, and KPIs for growing clinical team. Develop an in-depth understanding of and track regulatory and quality requirements applicable to our processes and initiatives. Own creation and documentation of clinical team materials and processes, such as playbooks, manuals, training, audits and quality reporting. Build meaningful and scalable processes. Identify and execute on improvement opportunities for the processes you own.

Business Operations Analyst, Strategic Planning

Renew Health
Santa Monica
1 week ago
+22
Working with teams across the organization, you will be involved in long-term strategic and financial planning, execution of our business vision, and comprehensive analysis of key initiatives. This role provides an exciting opportunity to participate in the strategic planning activities associated with building and scaling a fast-growing, mission-driven healthcare company while gaining broad exposure to Renew Health’s business operations across multiple functional areas. 

Claims Analyst

Renew Health
Santa Monica
1 week ago
+22
Renew Health is seeking a Claims Analyst to oversee the accurate and timely adjudication of claims transactions and streamline adjudication processes. This position will help with the administration of our plans’ benefits, networks and formularies. The Claims Analyst has a broad understanding of the different systems, processes and configurations that impact claims adjudication and must stay current on claim processing procedures and CMS guidelines. 

Clinical Operations Manager

Renew Health
Santa Monica
1 week ago
+22
Develop, oversee, and monitor our operational policies and procedures related to compliance, quality, and clinical services. Ensure Renew is consistent with CMS guidelines and aligned with downstream partner operations. Serve as a project manager to help execute on strategic initiatives surrounding clinical services. Develop an in-depth understanding of and track regulatory and quality requirements applicable to our processes and initiatives. Own documentation of important team materials and processes, such as playbooks, manuals, training, audits and quality reporting. Build meaningful and scalable processes. Identify and execute on improvement opportunities for the processes you own. Partner with business owners to translate and operationalize regulatory requirements, product requirements, and operational goals.

Customer Success Specialist - SLP

SimplePractice
Greater LA Area
1 week ago
+22
This is a full-time position. For the first 3 months of employment, you'll be expected to be in our office from 9:00am to 6:00pm, Monday through Friday. There is some flexibility with working hours over time. We’re looking for individuals that can also offer non-traditional business hours availability, including weekends, to help us manage our team's response time goals throughout the entire week.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,541
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Technical Support $60,000
Min: $36K
Max: $85K
Sales Operations Analyst $62,030
Min: $25K
Max: $87K
Office Manager $62,346
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Client Success Manager $72,460
Min: $40K
Max: $150K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Business Analyst $73,886
Min: $40K
Max: $150K
Operations Manager $84,627
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $194,552
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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