Los Angeles Tech Jobs and Startup Jobs

9

Customer Experience Specialist - Outpost

sweetgreen
Culver City
22 hours ago
+42
Support our Outpost delivery channel by providing live-troubleshooting of delivery issues such as food quality, tech, accuracy, and late orders. Contribute to a team of guest experience advocates to field daily guest questions across various channels (email, text, yelp + social media) and achieve a best-in-class response time. Create above and beyond experiences that deepen the guest's relationship to our brand. Critically problem-solve common complaints by flagging trends + partnering cross-functionally to recommend + implement preventative measures; proactively create a better guest experience. Support operations teams as a unit that works closely to deliver real-time feedback to our store leadership.

Regional Operations Director, California

Customer Experience Specialist - AI Solutions & Product

Head of Information Technology

Apeel Sciences
Greater LA Area
6 days ago
+34
The Head of IT will be responsible for designing, developing, and deploying a comprehensive, customer-centric, global IT strategy that enables Apeel’s business goals and objectives. This position will play a key role in identifying and developing emerging technologies that will improve company-wide efficiencies and support our rapidly evolving infrastructure. The ideal candidate will possess a strong, proven sense of ownership, deep knowledge of a variety of technologies, and broad problem-solving experience on a global platform within a high-growth technology environment. They will have the ability to see where Apeel is headed to define opportunities and drive recommendations to create continuous impact through our IT ecosystem.

Talent Acquisition Operations Manager

Client Support Representative

Ordermark
Greater LA Area
1 week ago
+34
We're looking for a Client Support Representative to provide outstanding service to our clients by answering questions, handling complaints, and troubleshooting problems with our products and services. HOURS: Regular, 8-hr work day, with overtime potential. Must have the ability to work weekends and holidays as required. Hours can range from 7am-10:30pm.

Customer Support Representative

ChowNow
Greater LA Area
1 week ago
+49
Customer Support plays an indispensable role in our success as a company. As a Customer Support Representative, you are the voice of ChowNow, helping our restaurants and diners have a positive experience via the phone, email, and our online chat feature. You must be calm, caring and compassionate, and have a strong sense of empathy in difficult situations. Specifically, you are responsible for processing 1,000 tickets per month and maintaining high-quality scores.

Support Operations Coordinator

Flo Technologies
Culver City
1 week ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

Director, Strategy and Business Operations

Inspire
Santa Monica
2 weeks ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

Client Support Representative - Overnight Shift

Ordermark
Greater LA Area
3 weeks ago
+34
We're looking for a Client Support Representative to provide outstanding service to our clients by answering questions, handling complaints, and troubleshooting problems with our products and services. HOURS: Regular, 8-hr work day, with overtime potential. Must have the ability to work weekends and holidays as required. The hours for this position will be a combination of daytime shifts in the office and overnight shifts working from home. The schedule will initially be: M-T: 7am-3:30pm onsite. W-F: 10:30pm-7am.

Administrative Assistant

CCC
Greater LA Area
1 month ago
+34
Administrative support such as answering phone, scheduling meetings, arranging travel, and expense reporting. Manage calendars in Microsoft Outlook, schedule appointments and coordinate arrangements for meetings.  Managing schedule for recurring department-level meeting such as managers meetings, all-hands, project meetings. Schedules and coordinates room use in preparation for visiting employees, customers, partners, and vendors. Works with recruiting team to organize internal schedules for interviewers. Performs various clerical functions, preparing print documents, shipping packages, etc. Participates with Office Committee in planning and coordination of office events. Works with vendors and event venues to get pricing, scheduling, and logistics for team events that are onsite or offsite. Creates and maintains documents and spreadsheets in administrative functions.

Customer Experience Specialist

Yumi
Greater LA Area
4 months ago
+15
Act as the voice of Yumi on the front lines, delivering joyful experiences and developing lasting relationships with customers via phone calls, emails, live chats and text messages. Develop strategies and best practices for talking to new parents about our program.  Maintain expert-level knowledge of early childhood nutrition as well as curiosity and awareness of new initiatives within the industry.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,478
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,411
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,154
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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