Los Angeles Tech Jobs and Startup Jobs

6

Support Operations Coordinator

Flo Technologies
Culver City
3 days ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

VP of Customer Experience

FIGS
Santa Monica
3 days ago
+25
The VP of Customer Experience will be responsible for delivering a best-in-class customer experience to our Awesome Humans. The ideal candidate is a people-focused leader with a passion for continuously improving FIGS’ customer experience through innovative and proactive CX practices. The leader will participate on the Executive Leadership team and will play an important role in the company’s growth and decision making.

Customer Experience Associate

FIGS
Santa Monica
2 weeks ago
+25
FIGS is looking for a Customer Experience Associate to work directly with FIGS’ customers to ensure that they have a memorable and awesome experience. As part of the Customer Experience team, you will provide support to FIGS’ entire e-commerce customer base and interact with FIGS’ warehouse team. The ideal candidate is someone who loves helping others and has a flexible schedule, with a willingness to regularly work evenings, weekends, and holidays. The role will report directly to FIGS’ Customer Experience Manager.

Customer Experience Associate (AM & Weekends)

FIGS
Santa Monica
2 weeks ago
+25
FIGS is looking for a Customer Experience Associate to work directly with FIGS’ customers to ensure that they have a memorable and awesome experience. As part of the Customer Experience team, you will provide support to FIGS’ entire e-commerce customer base and interact with FIGS’ warehouse team. The ideal candidate is someone who loves helping others and has a flexible schedule, with a willingness to regularly work evenings, weekends, and holidays. The role will report directly to FIGS’ Senior Manager of Customer Experience.

Executive Assistant

FIGS
Santa Monica
3 weeks ago
+25
FIGS is seeking an Executive Assistant to the Co-CEO. In this role, you will support FIGS’ Co-CEO with a variety of tasks. The ideal candidate is an extremely organized individual who loves helping others and thrives in a fast-paced environment. 

Executive Assistant

WhoWhatWear
Greater LA Area
1 month ago
+20
Complex calendaring and managing of busy, fluctuating schedules that often conflict. Handle daily office administrative tasks including: emails, phone lines and messages, and management of contact database. Gatekeeper of time - managing requests based on the appropriate priority level while maintaining an excellent service experience. Travel planning including booking flights, hotels, reservations and/or rental cars and managing itineraries. Monthly expense reports. Document meeting minutes, manage meeting communications and ensure action items are followed through when needed. Compose and prepare correspondence, slide decks, presentations, and meeting materials, etc. Manage relationships and communication with employees, partners, business connections, investors, family, and friends. Occasionally handle personal errands and tasks as needed. Support ad hoc administrative tasks as required.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,123
Min: $30K
Max: $111K
Operations Associate $57,569
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $61,878
Min: $36K
Max: $90K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,588
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,550
Min: $40K
Max: $150K
Business Analyst $75,002
Min: $40K
Max: $150K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Operations Manager $87,604
Min: $42K
Max: $170K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $106,150
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,654
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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