Los Angeles Tech Jobs and Startup Jobs

48

Business Operations Manager

Emotive.io
Greater LA Area
3 days ago
+17
As a member of the Business Operations Team, you will work directly with business executives and leaders on business projects and growth opportunities. Reporting to the CEO, you will help oversee long-term initiatives that include assessing market opportunities, developing go-to-market strategies, and driving the associated business planning processes. You'll fully immerse yourself in data collection, draw insight from analysis, and then develop compelling, synthesized recommendations. You are comfortable with structuring complicated issues and finding creative solutions to business challenges. You will work cross-functionally in a rapidly evolving company and demonstrate problem-solving leadership with limited oversight.

Receptionist (Chatsworth)

Golden Hippo
Greater LA Area
3 days ago
+43
Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded in 2010. Golden Bolt, the fulfillment division of Golden Hippo, is currently looking for a Rece

Email Marketing Operations Coordinator

Golden Hippo
Greater LA Area
3 days ago
+43
Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most — our customers. We’re growing fast, but our core values remain the same as when we were founded in 2010. Golden Hippo is currently looking for a motivated and dependable Email Marketing

Operations Systems Manager

GOAT Group
Greater LA Area
4 days ago
+27
Help to create the vision and annual roadmap for our operational systems. This includes developing a deep understanding of our systems and business to be able to identify opportunities for improvement. Utilize technical background and/or experience building in house systems/software to partner with our product and engineering teams. Guide our engineering and product partners in the ideation and building phases of projects in order to ensure operations’ needs and requirements are being considered. Be responsible for the operational implementation of new systems and projects and indirectly manage operations team to ensure successful adaption of any changes. Prioritize projects by understanding business priorities and creating quantitative and qualitative justifications for each project. Present ideas and/or justifications to senior leadership. Drive timelines using direct and indirect management skills.

Partnership Operations Lead

Systems Manager, Supply Chain

Office Assistant

Lead Fulfillment Associate (On-call)

Apparel Authentication Specialist (Streetwear)

Director of International Operations - APAC

Apparel Authentication Specialist (Luxury)

Manager of OmniChannel Operations

Junior Footwear Authentication Specialist

Inventory Control Specialist - Retail

Fulfillment Support Associate

Load 8 more jobs12 jobs at GOAT Group

Customer Service Associate - Bilingual

iHerb, LLC.
Pasadena
4 days ago
+42
Under general supervision, the Customer Experience Specialist (CES) is the point of contact for all company/customer questions, product inquiries, and order status. All CESs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

Customer Experience Lead

Customer Experience Lead Russian Market

Firmware Engineer

Customer Service Specialist

Load 1 more jobs5 jobs at iHerb, LLC.

Fulfillment Manager

Golden Hippo
Greater LA Area
5 days ago
+43
Collaborate with management to forecast budgets, relay trends, review team performance, and optimize procedures in accordance with company policies. Manage fulfillment team members while creating a positive and professional work environment. Maintains distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures . Continuously improve performance as measured by Key Performance Indicators by leveraging experience and ‘lean tools’ to improve efficiencies. Ensure optimal warehouse staffing and results by managing recruiting, training, coaching and disciplining employees as needed. Ensure the organization and effectiveness of the order desk. Set and meet effective and accurate goals with the management team. Maintain a safe, clean, and organized fulfillment center.

IT Help Desk Technician (Woodland Hills)

Golden Hippo
Greater LA Area
5 days ago
+43
Golden Hippo is currently looking for an IT Service Desk Technician to join our growing IT department at our warehouse location. Someone who can ensure that all employees IT equipment and services are in working order, including Macs Windows desktops and laptops, IOS devices, printers, wireless networks, and audiovisual systems. The IT Help Desk technician will also act as the first point of contact for IT needs including tracking issues and taking ownership of problems and seeing them to resolution.

Support Operations Coordinator

Flo Technologies
Culver City
5 days ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

VP of Customer Experience

FIGS
Santa Monica
5 days ago
+24
The VP of Customer Experience will be responsible for delivering a best-in-class customer experience to our Awesome Humans. The ideal candidate is a people-focused leader with a passion for continuously improving FIGS’ customer experience through innovative and proactive CX practices. The leader will participate on the Executive Leadership team and will play an important role in the company’s growth and decision making.

Head of Customer Success

Tapcart
Santa Monica
6 days ago
+20
Experience managing and hiring customer success teams. Creating processes and implementing automation to improve the customer experience. Working with SMB and Enterprise customers. Experience using CRMs (e.g. HubSpot) and Intercom live chat. Implementing and managing NPS and reporting. Creating strategies for reducing churn and increasing retention. Identifying, monitoring and reporting customer success KPIs.

Partnership Manager

Tapcart
Santa Monica
6 days ago
+20
Manage existing partnerships at a B2B company. Develop and execute a comprehensive partnership agreement. Grow the Tapcart Enterprise customer base. Drive new business by finding and developing new partner leads. Meet or exceed targets for revenue and sales activity generated by partners. Define, measure, impact, and report the KPIs of clients generated by partnerships.

Operations Director - Marketplaces

Leaf Group
Santa Monica
6 days ago
+32
We are looking for a Logistics Manager - Marketplaces to help build a robust, efficient, cost effective logistics network domestically and internationally through optimizing logistics operations, analyzing and reducing shipping costs, improving processes and driving logistics efficiencies across our marketplace businesses. This position is based in our Santa Monica office.

Director of Fulfillment Operations

Golden Hippo
Greater LA Area
1 week ago
+43
Golden Bolt, the fulfillment division of Golden Hippo, is currently looking for a Director of Fulfillment for our fulfillment center in Chatsworth, CA. This position will oversee operations of a fulfillment building including staffing, supervising and coordinating production teams while maintaining a “safety first” attitude. You will assist in developing best practices for the fulfillment building and perform various financial analyses reporting to make process improvements recommendations to production and quality. 

Member Experience Specialist

Honey
Greater LA Area
1 week ago
+53
Communicate with members through email, chat, and social media to provide support for our extension, mobile app, and other money-saving tools; Provide feedback on how to improve current workflows and processes; Identify common issues and recommend product enhancements to our technology, product, and partnership teams; Embody and represent Honey’s core values, voice, and tone to provide exceptional member support for our growing global community. 

Business Operations Manager

Senior Information Security Compliance Analyst

Manager, Global Member Experience

Operations Associate (Temporary)

HelloTech
Greater LA Area
1 week ago
+23
Based in Westwood Los Angeles, HelloTech provides professional and affordable on-demand tech support via a network of fully vetted independent technicians throughout the US. HelloTech providers deliver a wide range of services, focusing on computer support and repair, home networks, smart home devices and televisions. We are at the intersection of several powerful trends including the “gig” economy, smart homes, and in-home aging. HelloTech is

Information Security - Risk & Compliance Analy…

Postmates Inc.
Greater LA Area
1 week ago
+42
Postmates is looking for an Information Security Risk & Compliance Analyst focused on the evaluation of Postmates core services and infrastructure for compliance with the NIST Cybersecurity Framework (NIST CSF) and Sarbanes Oxley IT General Controls. In this role, you will be responsible for evaluating and documenting internal controls, assisting with internal security reviews, and working with internal teams to address compliance and audit issues.

Operations Associate

Postmates Inc.
Greater LA Area
1 week ago
+42
In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed.

Office Manager

NuORDER
Greater LA Area
1 week ago
+20
NuORDER is looking for bright, organized and friendly Office Manager to join our team and play an integral role in building this company while having fun. The ambitious candidate will manage and upkeep an organized and professional environment; albeit startup and fashion forward. The ideal candidate must have a flexible schedule, be able to operate independently with limited or no supervision, and remain flexible at all times. 

Customer Success Manager

NuORDER
Greater LA Area
1 week ago
+20
Our clients need people who are dedicated, full of enthusiasm and truly enjoy working with people. NuORDER is looking for a dynamic and diligent individual to provide world-class service to our most premiere clients. This position will be located in our Los Angeles office. This individual will be responsible for retaining customers and negotiating renewals and account growth, providing strategic recommendations on how to best use our tool, and know how to appropriately identify and resolve sensitive customer issues.

Customer Success Operations Strategist

NuORDER
Greater LA Area
1 week ago
+20
We are looking for a self starter with a passion for operations, analytics and data to join our team. This role, located in Los Angeles, will work directly with senior management, Account Managers, CSMs and our technical teams to ensure that both customers are being supported in the best ways possible. The role focuses on managing customer success process and planning, tools, and programs. This role will include tasks around budgeting, forecasting, and reporting. An ideal candidate will have a love of sales or customer success operations, technology and a desire to work in a role that is continuously evolving as our organization grows. This role will champion high priority strategic projects and identify and tackle business priorities that help amplify the growth of our business by creating best practices and implementing operational improvements. You are an internal consultant - but also someone who takes personal and psychological ownership over projects to deliver outstanding results. You are part analyst, part strategist, part project manager, and part builder.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,461
Min: $38K
Max: $110K
Desktop Support $58,010
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,411
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $74,824
Min: $40K
Max: $150K
Operations Manager $85,800
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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