Los Angeles Tech Jobs and Startup Jobs

19

Closing Manager

Better.com
Greater LA Area
13 hours ago
+25
Better is looking for a Closing Manager to join the team. This person will work closely with our Head of Closing to help manage production flow and pipeline management of our closing experts. We are looking for an organized leader who is comfortable working in the weeds while operating from a bird’s eye view. Someone who is driven by maintaining and improving successful workflows and hitting consistent metrics.  Beyond producing high-quality loans and managing priorities, our goal is to build a product that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex mortgage process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

Customer Experience Manager

Better.com
Greater LA Area
13 hours ago
+25
We are looking for someone to manage a team of Customer Experience Associates. The ideal candidate for this role has a proven track record and passion for creating fantastic customer experiences. Someone who knows what world-class customer service looks like, and who is itching to be the driving force behind an amazing customer success team.

Pipeline Manager

Better.com
Greater LA Area
13 hours ago
+25
Better is looking for a Pipeline Manager to join the team. This person will work closely with our Director of Collateral Strategy to manage the processes and turn times of the team. We have built a best in class direct engagement appraisal panel. The Pipeline Manager will work in tandem with the Valuation Team to order and receive appraisals through our platform. At any point in time, a deliverable may get stuck in the pipeline. The Pipeline Manager will get those deliverables unstuck and have them moving through the pipeline as seamlessly as possible. Our goal is to build a process that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex appraisal process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

IT Systems Technician

Better.com
Greater LA Area
13 hours ago
+25
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our head of IT & various team managers to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide escalation support for the IT team & support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Director, Process Innovation

Universal Music Group
Greater LA Area
1 day ago
+15
We are currently seeking a Director, Process Innovation to join our Process Innovation and Advanced Operations department with direct line responsibility for the Analyst, Process Innovation. This role will be responsible for leading business process design, analysis and implementation for a variety of new projects in North America and appropriate international territories as well as design and preparation of documentation, communications and reporting in support of implementation and embedding of new processes for Process Innovation across all record labels.

IT Process Manager

Client Services Lead

Administrative Assistant

Senior Director, Media & Artist Relations (West Coast)

Playlist + Streaming Optimization Consultant (Temporary Assignment)

Sr. Director of Collaboration Technologies

Executive Assistant

IT Support Specialist (Executives / VIP Users)

Global Compliance Coordinator

Senior Director Customer Operations

Customer Service Analyst

Manager eCommerce

Load 9 more jobs13 jobs at Universal Music Group

Support Operations Coordinator

Flo Technologies
Culver City
1 week ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

Member Experience Specialist

Honey
Greater LA Area
1 week ago
+53
Communicate with members through email, chat, and social media to provide support for our extension, mobile app, and other money-saving tools; Provide feedback on how to improve current workflows and processes; Identify common issues and recommend product enhancements to our technology, product, and partnership teams; Embody and represent Honey’s core values, voice, and tone to provide exceptional member support for our growing global community. 

Business Operations Manager

Senior Information Security Compliance Analyst

Manager, Global Member Experience

Operations Associate (Temporary)

HelloTech
Greater LA Area
1 week ago
+23
Based in Westwood Los Angeles, HelloTech provides professional and affordable on-demand tech support via a network of fully vetted independent technicians throughout the US. HelloTech providers deliver a wide range of services, focusing on computer support and repair, home networks, smart home devices and televisions. We are at the intersection of several powerful trends including the “gig” economy, smart homes, and in-home aging. HelloTech is

IT System Administrator

GoodRx
Santa Monica
2 weeks ago
+30
GoodRx is looking for a hands-on IT System Administrator to join the Corporate IT team to provide support to the organization. This individual will report to the IT Manager and be tasked with systems administration, network configuration, and end user service and troubleshooting. The IT System Administrator will be a team player who is excited to learn new technologies and provide stellar customer service to our organization members. 

Director, Strategy and Business Operations

Inspire
Santa Monica
2 weeks ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

Facilities Manager

GoodRx
Santa Monica
2 weeks ago
+30
GoodRx is looking for a Facilities Manager to support our team and office as we continue to scale. This individual will play a key role in ensuring our office environment reflects the values and mission of the Company and keep our team safe and equipped to perform their roles. This person will work closely with internal stakeholders as well as partner with vendors to ensure we are proactively addressing employee needs while fostering an environment where the team has the tools and space to excel. 

Receptionist

Better.com
Greater LA Area
1 month ago
+25
You will be at the frontline (literally) of the office, giving our visitors their first in-person impression of Better. In addition to settling guests—everyone from candidates, investors, VIPs, and more—in our always-neat reception area, your daily tasks will include opening the office, resetting conference rooms, answering the phone, managing delivery handlers and closing the office. 

Processing Expert Manager

Better.com
Greater LA Area
1 month ago
+25
Manage team objectives and KPIs throughout production cycles. Provide and coach through qualitative and quantitative feedback for direct reports. Monitor and develop processing daily cadence as the product continues to improve. Serve as first line of defense to diffuse customer escalations to management.  Support processing team on  thorough secondary analysis of applicant's income and expense data, self-employment documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan. Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents to satisfy underwriting conditions. Calculate qualifying ratios, determine creditworthiness.

Operations Associate

Better.com
Greater LA Area
1 month ago
+25
Guiding our customers through the key required steps to help them fund their mortgage. Preparing and reviewing required documentation with particular attention to detail. Working with third parties to ensure a smooth efficient closing for our borrowers. Coming up with and driving initiatives for how we can improve our customer experience - we value your feedback!

IT Systems Technician

Better.com
Greater LA Area
1 month ago
+25
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our head of IT & various team managers to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide escalation support for the IT team & support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Customer Success Specialist

Better.com
Greater LA Area
1 month ago
+25
As a part of our fast-growing team you’ll continually innovate and iterate on how to bring best-in-class service to our customers. You’ll be on the front lines generating revenue by establishing qualified customers to send on their way to getting a “Better” mortgage. Unique to this role at Better is that you never cold call or prospect. Our technology generates warm leads (potential customers) that you are responsible for engaging and qualifying to move on in the mortgage process.  Your work will expose you to our full company: including our product, engineering, and marketing orgs. You will have the opportunity to share customer insight, improve Better's core technology and build and grow your own career within Better.

Administrative Assistant

CCC
Greater LA Area
1 month ago
+34
Administrative support such as answering phone, scheduling meetings, arranging travel, and expense reporting. Manage calendars in Microsoft Outlook, schedule appointments and coordinate arrangements for meetings.  Managing schedule for recurring department-level meeting such as managers meetings, all-hands, project meetings. Schedules and coordinates room use in preparation for visiting employees, customers, partners, and vendors. Works with recruiting team to organize internal schedules for interviewers. Performs various clerical functions, preparing print documents, shipping packages, etc. Participates with Office Committee in planning and coordination of office events. Works with vendors and event venues to get pricing, scheduling, and logistics for team events that are onsite or offsite. Creates and maintains documents and spreadsheets in administrative functions.

Customer Service Associate

BloomNation
Santa Monica
1 month ago
+31
BloomNation is the online floral marketplace that is disrupting the multi-billion dollar online floral space. Our rapidly growing team is backed by the best investors in the industry including: Andreessen Horowitz (AirBnB, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.). In the same way you have seen Uber and AirBnB change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online.

Technical Customer Success Engineer

BloomNation
Santa Monica
3 months ago
+29
This role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is technically-minded, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations. You will also have the opportunity to work cross departments including the Product, Engineering and Sales teams.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,478
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,411
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,154
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,681
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

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