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Los Angeles Tech Jobs and Startup Jobs

16

Customer Experience Manager

JOANY
Greater LA Area
1 day ago
+15
JOANY is on a mission to make buying and using health insurance simple and transparent, with a level of service and experience that is unprecedented in this industry.  We are looking for an outstanding Customer Experience Manager.  About The Role This position reports to the Director of Customer Experience. As Manager of Customer Experience, you will be directly responsible for delivering an experience our Customers can’t do without. We love our

Help Desk Technician

Honey
Greater LA Area
3 days ago
+26
Setup workstations for batches of new employees each week. Technical troubleshooting support for employees. Maintain accurate records of IT Assets deployed and in-stock. Document, review, and improve existing or new procedures and workflows. Respond to client support request tickets, calls, and emails. Train employees on system and application use. Follow up with users, provide feedback and see problems through to resolution. Perform systems administration in a Mac-centric ecosystem.

Senior Systems Administrator

Edmunds
Santa Monica
3 days ago
+36
NetApp storage infrastructure. VMWare/Veeam infrastructure. Dell Server infrastructure. G Suite for Business. Okta SSO. SCCM and JAMF. Cloud infrastructure administration (AWS, GCP).

Customer Success Associate

BloomNation
Santa Monica
4 days ago
+13
BloomNation is scaling rapidly as one of the premier SaaS & E-commerce startups in Silicon Beach! As a Customer Success Associate, you will play the vital role of being the primary relationship driver between BloomNation and thousands of florists who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited

Merchandising Intern

BloomNation
Santa Monica
4 days ago
+13
AVAILABILITY: 20+ hours/week DURATION: 8+ weeks LOCATION: 1316 3rd St #301, Santa Monica, CA 90401 COMPENSATION: Unpaid (stipend provided for lunch & parking)   Merchandising Intern BloomNation is revolutionizing the way flowers are sent online. We connect people with top artisan florists from around the country by quickly and easily showing what unique floral arrangements are available locally. 

Here’s your opportunity to get your foot

Director, Supply Chain & Business Integration

Universal Music Group
Santa Monica
4 days ago
+13
In support of the physical supply chain vision and network strategy that will best enhance the company's strategic and financial objectives this individual will work with the other Supply Chain professionals and is responsible for leading supply chain business process, business integration and technology improvement initiatives. This role will support and enhance the supply chain program management office (PMO) by introducing new tools and best practices for managing large/complex projects.

IT Process Manager

Executive Assistant

Digital Strategy Coordinator

Senior Network Engineer

Senior Identity & Access Management Engineer

Global Application Analyst II

Senior Deskside Support Technician

Administrative Assistant

Senior SAP BPC Support Lead

Label Manager Fonovisa-Disa

Load 7 more jobs11 jobs at Universal Music Group

Operations Analyst

JOANY
Greater LA Area
5 days ago
+15
JOANY is on a mission to make buying health insurance simple and transparent, with a level of service that is unprecedented in this industry. We are on the hunt for Operations Analysts that are relentless about solving problems with organizational excellence and an eagle’s eye for detail. This is an entry-level position where you will quickly learn and become a health insurance guru, overcoming every obstacle that a health plan or other

Quality Assurance, Support Advocate

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for an extremely smart and capable Support Advocate, Quality Manager to ensure that the millions of consumers using our service are having an exceptional support experience. GoodRx is America’s leading prescription price transparency platform and offers clear and simple solutions that help people afford life-saving medications. The ideal candidate will have customer facing experience - preferably with experience working with prescription drugs, pharmacies, and pharmacy benefit managers to help individuals fill their prescriptions correctly. This individual should possess a deep understanding of what it takes to keep customers/members not just satisfied, but delighted. This individual should have experience working across teams at different sites.

Administrative / Personal Assistant

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for a full time Administrative/Personal Assistant to support the Company’s Co-Founders and Co-CEOs. While the primary focus of this role is to support the Executives with scheduling, travel and personal need (est. 20 hours/week), the remaining time will be spent supporting the GoodRx recruiting team with sourcing and scheduling candidates. This is a great opportunity for a self-driven, hyper organized and creative individual to come in to create process in a new role while adding their personal touch ensuring the Executives and team are well supported. 

Director of Customer Marketing & CRM

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for a Director, Customer Marketing to lead the lifecycle marketing team in delivering great customer experiences across our multiple marketing channels. This data-driven marketer should have experience in both CRM and Growth Marketing to ideate, launch, and optimize new and existing lifecycle campaigns and flows with the goal of fueling customer conversion and retention metrics. The ideal candidate will be a seasoned marketer who will be tasked with taking acquired leads and leveraging CRM strategies (lead nurturing, customer onboarding, and churn management) to help User Acquisition channels (TV, display, paid, search, etc.) with last-mile marketing efforts. They should have strong experience leading customer retention and engagement initiatives for e-commerce platforms, ideally in a direct response role. 

Customer Experience Associate

JOANY
Greater LA Area
1 week ago
+15
JOANY is on a mission to make buying and using health insurance simple and transparent, with a level of service and experience that is unprecedented in this industry.  We are looking for an outstanding Customer Experience Associate to join our team.  About The Role As a member of the CX team, you’ll be responsible for understanding and delivering against all expectations on time every time. We move fast, and we move smart. You are comfortable

Dealer Success Specialist

Edmunds
Santa Monica
1 week ago
+36
As a Dealer Success Specialist (DSS), you will work in partnership with a designated sales team to ensure the overall health and retention of our automotive dealer customers. Your mission: help dealers sell more cars and our sales people acquire and retain them as clients. You’ll be the primary point of contact when a dealer signs up for our advertising services and will work closely with sales to maintain upwards of 300 accounts. You will be expected to support onboarding new customers, proactively reach out to maintain and improve their health, conduct on-going business reviews, and support the sales team in saving pre-canceled dealers. To be clear, this is not a sales role. You’ll be assigned a portfolio of salespeople and their territories. You’ll strategically partner with them and their dealer customers to ensure their Edmunds digital marketing presence is optimized for success. This includes acclimating new dealers to our program, ensuring they are fully optimized, making any necessary change requests and ultimately working with the dealers to maximize their performance. You’ll establish trusting relationships with dealers and show the value of the Edmunds program to make them customers for life.

Customer Retention Specialist

OnPoint Global
Greater LA Area
1 week ago
+13
A BVMedia Customer Retention Specialist is responsible for retaining customers who request to discontinue or downgrade services. This individual will resell the benefits and value of BVmedia’s products and services either inbound and/or outbound. They must also positively position BVMedia products against competitive program offerings. In addition, the Customer Retention Specialist easily relates to the customers, thinks and exercises sound judgment, and acts responsibly in the customers’ and the company’s interest. Communicating effectively with customers is of paramount importance to re-energize the customer experience. Professionalism is necessary for success in supporting the goals of our organization.

Bilingual Customer Service Representative

OnPoint Global
Greater LA Area
2 weeks ago
+13
We are currently looking for motivated Customer Service Representatives who are genuinely excited to help customers. This role will ensure excellent service standards, will respond efficiently to customer inquiries and will maintain high customer satisfaction. The ideal candidate is empathetic, patient and passionately communicative, has strong problem-solving skills, and is confident at troubleshooting.

General Manager- Category Leader

OnPoint Global
Greater LA Area
2 weeks ago
+13
The future of publishing and e-commerce is data. OnPoint is a leading data-driven, online publisher and service based e-commerce provider. Leveraging premium and contextual domain names combined with original content and large audiences, OnPoint is building a robust, highly monetizable "Signal Graph." OnPoint’s proprietary content products focus on the How-To, DIY (Do-It-Yourself), and DIFM (Do-It-For-Me) markets with a strong consumer value

Account Planner

HYFN
Marina Del Rey & Playa Vista
3 weeks ago
+22
The Account Planner will support the Account Manager, Account Supervisor and Account Director in all aspects of account organization and campaign execution. This individual will assist in interfacing between internal and external teams for successful social advertising campaign execution across Facebook, Instagram, Twitter, Pinterest, Snapchat, and more as applicable, as well manage all ad creation, ad publishing, bid updates, budget allocation and analysis of advertiser campaigns across all Social Platforms. The Account Planner must possess strategic and critical thinking, have an analytical mindset and make data driven decisions based on the client objectives and performance of ads. Acronyms like CPM, CTR, CPC, ATC, CVR, CPA, and ROAS must come as second nature.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,797
Min: $30K
Max: $53K
Operations Associate $51,832
Min: $38K
Max: $72K
Technical Support $52,643
Min: $36K
Max: $80K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $61,500
Min: $50K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Business Analyst $66,985
Min: $40K
Max: $86K
Client Success Manager $68,097
Min: $40K
Max: $125K
Customer Support Manager $73,625
Min: $53K
Max: $121K
Operations Manager $80,475
Min: $42K
Max: $115K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $90,961
Min: $52K
Max: $175K
Sales Operations Manager $95,472
Min: $40K
Max: $150K
Senior Business Analyst $104,733
Min: $78K
Max: $133K
Director of Customer Success $109,286
Min: $55K
Max: $130K
Director of Operations $140,906
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,385
Min: $135K
Max: $290K
COO (Chief Operating Officer) $203,875
Min: $100K
Max: $352K

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