Los Angeles Tech Jobs and Startup Jobs

14

Senior Customer Success Manager

TeleSign
Marina Del Rey & Playa Vista
5 days ago
+38
TeleSign is hiring a Senior Customer Success Manager to deliver on all account management activity for TeleSign’s strategic clients. This includes managing the post-sale service delivery engagement and integration through deployment of the contracted services and growing the relationship thereafter. The Senior Customer Success Manager functions as a consultant to the client through the implementation process, ensuring timely deployment of the services and client satisfaction. 

Technical Support Engineer

Miro
Greater LA Area
1 week ago
+29
As a Technical Support Engineer at Miro, your role will be to ensure that our customers have the best experience possible. This person will be directly responsible for keeping Miro’s customers happy and productive, and will spend time writing technical texts like manuals and instructions for users and the team. This person will be responsible for identifying and raising awareness around inefficient processes and workflows and work towards implementing resolutions.

Sr Client Support Specialist

AuditBoard
Greater LA Area
1 week ago
+36
Our Senior Client Support Specialist will collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively while constantly looking for ways to improve & upgrade our support function as a whole. Individuals that can flourish in a dynamic entrepreneurial environment with a "roll-up your sleeves" mentality and comfortable interacting with clients both online and over the phone with a high level of professionalism would be a great fit.

Support Operations Coordinator

Flo Technologies
Culver City
1 week ago
+33
Provide excellent customer service and maintain focus on the customer’s issue in a fast-paced environment. Answer phone calls, emails, and chats to address any customer issues or questions with the highest level of response and attention. Determine if a technical solution can be resolved over the phone, email or chat. Effectively communicate with customers while accurately documenting communications and issues into multiple systems. Demonstrate interpersonal skills with a diverse customer base. Successfully translate technical information and instructions into simple language to ensure seamless troubleshooting. Demonstrate conflict resolution, negotiation, and de-escalation skills. Analyze and resolve unique plumbing inquiries within various Flo products. Successfully consult with Flo customers to uncover additional product needs. Perform other related duties as assigned.

IT Systems Administrator (Sr)

AuditBoard
El Segundo
2 weeks ago
+36
In this role, you will administer AuditBoard’s networks, cloud-based systems, and end devices. You will also provide mentorship to other members of the IT team.  You will support our internal customers, including setup, maintenance, procurement, and management of our IT infrastructure, and serve as a point of escalation for Helpdesk staff. You will administer Windows and Mac environments, networks, and cloud-based services. You should be able to diagnose and solve problems with minimal supervision and have excellent interpersonal and communication skills. You will also research and lead implementation of new products and services in response to rapidly evolving business needs, and leverage existing systems and improve and document processes to maximize efficiency and value.

IT Manager

AuditBoard
El Segundo
2 weeks ago
+36
Strategic planning and roadmapping for the IT function and its capabilities. Capacity monitoring and planning for rapid growth. Providing direct management of IT support personnel, including scheduling, performance evaluation, issue escalation and communication. Assist the IT function in prioritizing initiatives based on business impact. Ensuring support of internal customers and maintain relationships with internal stakeholders. Ensuring the IT function is prepared and equipped to support all aspects of enterprise IT including resource setup, maintenance, procurement, and management of our IT infrastructure. Supporting Windows and Mac environments, networks, and cloud-based services. You should be able to diagnose and solve problems with little supervision, and have excellent interpersonal and communication skills.

Customer Success Manager

UpKeep Maintenance Management
Greater LA Area
2 weeks ago
+32
As a Customer Success Manager, you will be responsible for working with customers to achieve their goals, monitor their account health and drive upsells and expansions. The Customer Success Manager will be expected to proactively reach out to customers, conduct onboarding and quarterly/annual performance reviews. This person must be adaptable, as they'll interact with different customers every day while working closely with various departments.

Technical Support Representative

UpKeep Maintenance Management
Greater LA Area
2 weeks ago
+32
UpKeep is looking for an energetic and creative problem solver to join our fast-growing company and enhance customer experience. As a Technical Support Representative, you will work with the customers to resolve routine and advanced technical issues as well as address general account concerns. 

Customer Success Manager, Scaled Team

Miro
Greater LA Area
3 weeks ago
+29
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager on our Scaled Team has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Director, Strategy and Business Operations

Inspire
Santa Monica
3 weeks ago
+40
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly OKRs, our stage-gate process to invest in new initiatives, and other regular management touchpoints. Build data-driven assessments of opportunities for new markets, product lines, partnerships, or other strategic initiatives.  Partner with commercial strategy leads to drive effective product line strategy that builds into our overall company strategy. Tackle high-value priorities across the organization to drive top-line or bottom-line improvements. Prepare high-impact materials for the executive team, Board of Directors, and other investors. Support commercial due diligence on potential M&A opportunities.

Customer Reference Manager

AuditBoard
Greater LA Area
1 month ago
+36
AuditBoard is searching for an experienced customer reference manager to join our sales organization and build our sales reference program. The customer reference manager is a highly visible role requiring continual communication with our sales, marketing, and customer success teams. In this role you will support sales’ reference requests and proactively recruit customers to become advocates. You must be comfortable working in fast paced, team-oriented environment. Responsibilities include:· Serve as a customer reference concierge to the sales organization expertly matching customer references with prospects to help close deals

Senior Client Support Specialist

AuditBoard
Greater LA Area
1 month ago
+36
Our Senior Client Support Specialist will collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively while constantly looking for ways to improve & upgrade our support function as a whole. Individuals that can flourish in a dynamic entrepreneurial environment with a "roll-up your sleeves" mentality and comfortable interacting with clients both online and over the phone with a high level of professionalism would be a great fit.

Manager of Compliance Solutions

AuditBoard
Greater LA Area
1 month ago
+36
We are looking for a professional in the Information or Cybersecurity industry to fulfill the Manager of Product Solutions role. This position requires a strong background in any of the following areas: achieving and maintaining compliance with regulations (e.g., HIPAA, FISMA, FERPA) and/or industry-leading practices (e.g., PCI-DSS, ISO 27001/2, NIST CSF, NIST 800-53), and enterprise risk management. This position can be based out of all major U.S. metropolitan cities and Toronto. The Manager of Compliance Solutions will be a product expert in the AuditBoard platform and shall be able to comprehend a client's compliance/risk/InfoSec environment and convey a high-value proposition. This position will facilitate product demonstrations, answer product questions, and consult clients on industry best practices as they learn about AuditBoard. Internally, the Manager of Compliance Solutions will partner closely with various departments, including business development, implementation, and engineering to deliver solutions to clients.

Administrative Assistant

CCC
Greater LA Area
1 month ago
+34
Administrative support such as answering phone, scheduling meetings, arranging travel, and expense reporting. Manage calendars in Microsoft Outlook, schedule appointments and coordinate arrangements for meetings.  Managing schedule for recurring department-level meeting such as managers meetings, all-hands, project meetings. Schedules and coordinates room use in preparation for visiting employees, customers, partners, and vendors. Works with recruiting team to organize internal schedules for interviewers. Performs various clerical functions, preparing print documents, shipping packages, etc. Participates with Office Committee in planning and coordination of office events. Works with vendors and event venues to get pricing, scheduling, and logistics for team events that are onsite or offsite. Creates and maintains documents and spreadsheets in administrative functions.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,251
Min: $30K
Max: $111K
Operations Associate $57,478
Min: $38K
Max: $110K
Desktop Support $58,293
Min: $48K
Max: $67K
Technical Support $60,962
Min: $36K
Max: $85K
Sales Operations Analyst $62,118
Min: $25K
Max: $87K
Office Manager $62,592
Min: $44K
Max: $90K
Customer Support Manager $73,640
Min: $44K
Max: $121K
Client Success Manager $74,344
Min: $40K
Max: $150K
Business Analyst $75,154
Min: $40K
Max: $150K
Operations Manager $86,233
Min: $42K
Max: $170K
Business Intelligence Analyst $86,500
Min: $69K
Max: $103K
Marketing Operations Manager $95,032
Min: $52K
Max: $175K
Sales Operations Manager $103,283
Min: $40K
Max: $165K
Senior Business Analyst $111,315
Min: $78K
Max: $144K
Director of Customer Success $122,250
Min: $55K
Max: $200K
Director of Operations $145,055
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
COO (Chief Operating Officer) $193,400
Min: $100K
Max: $352K
Vice President of Operations $203,714
Min: $100K
Max: $450K

Los Angeles Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Los Angeles
LOCAL GUIDE
Best Software Engineer Jobs in Los Angeles
LOCAL GUIDE
Coolest Tech Offices in Los Angeles
LOCAL GUIDE
Best Sales Jobs in Los Angeles
LOCAL GUIDE
Best Perks at Los Angeles Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Los Angeles
LOCAL GUIDE
Your Guide to Virtual Reality Tech in Los Angeles
LOCAL GUIDE
Your Guide to Media Tech in Los Angeles
LOCAL GUIDE
Best Data Scientist Jobs in Los Angeles
LOCAL GUIDE
Women in Los Angeles Tech
LOCAL GUIDE
Best Startup & Tech Internships in Los Angeles
LOCAL GUIDE
Best Design Jobs in Los Angeles