Los Angeles Tech Jobs and Startup Jobs

158

Global Operations Associate

Flexport
Greater LA Area
1 hour ago
+29
Manage all aspects of international trade from origin to destination; Interface with global logistics partners to coordinate international shipments; Shepherd clients through the complexities of international trade; Collaborate with the sales team to ensure the highest level of service possible; and Assist Customs Team with logistical troubleshooting.

Customer Experience Specialist

sweetgreen
Greater LA Area
7 hours ago
+14
Contribute on a team of guest experience advocates to field daily guest questions across various channels (email, text, yelp + social media) and achieve a best-in-class response time. Create above and beyond experiences that deepen the guest's relationship to our brand. Critically problem-solve common complaints by flagging trends + partnering cross-functionally to recommend + implement preventative measures; proactively create a better guest experience. Support operations teams as a unit that works closely to deliver real-time feedback to our store leadership. Celebrate internal team member successes by executing moments of recognition (hand-written thank you's, sweetgreen swag, coordinating recognition from our execs, delivering surprises to the store in real-time).

Director of Customer Experience

SNACKNATION
Culver City
10 hours ago
+12
We’re looking for a customer experience thought leader who knows how to move the needle for customer retention...someone who has creative ideas, an iterative mindset and can drive toward measurable, data-driven results. This important leader will report to the Senior Vice President of Customer Strategy and manage a small team of incredible humans who are responsible for day-to-day experience implementation. Our customers are friendly, our

Sr.Director, Technical Professional Services

ServiceTitan Inc.
Greater LA Area
16 hours ago
+21
ServiceTitan is looking for Sn. Dir, Technical Professional Services to lead teams of technical subject matter experts focused on delivering specialized services for our clients. Departments within the Client Services group include Data Engineering, Accounting Integrations, Telecom Services, Technical Training, and Custom Development. The team focuses on delivering specialized technical services to clients at any point of the lifecycle as needed. The candidate will lead a team of approximately 60 high impact individual contributors, Managers and Directors across two locations in Glendale, CA and Atlanta, Georgia. This role requires building effective and scalable processes, programs, and systems that leverage both people and automation to support a wide variety of technical delivery tasks.

Director of Enablement (Customer Success)

Operations Manager

Tradeshow Manager

Senior Technical Documentation Manager

Events Coordinator

VP, Client Onboarding

Senior Director/VP of Operations, Customer Success

Customer Adoption Representative

Application System Administrator

Load 6 more jobs10 jobs at ServiceTitan Inc.

Senior QA Team Lead

Verifi
Greater LA Area
16 hours ago
+26
We are currently hiring for a dynamic and collaborative Sr QA Team Lead for our Chargeback Operations Team! At Verifi, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity and provides you with an opportunity to take ownership and play an intricate part in our company’s success. You will work alongside the brightest and most remarkable individuals in the industry and you will have an immediate

Senior Account Manager

Deluxe Entertainment
Greater LA Area
18 hours ago
The Senior Account Manager role exhibits a high level of skill and ability to manage complex projects and oversee other team members.  Senior Managers will exist as leads above different service lines and are intended to be a strong #2 to the Account Director overseeing the order management freeing the Director up to focus more on the overall customer experience and account success. They will also work heavily with Operations to ensure teams are functioning smoothly in addition to troubleshooting and forecasting. Senior Managers focus mainly on managing other team members, schedules and internal workflows. Additionally, they are responsible for Project Management at a high level. They are responsible for communication to their team members (Account Managers and Coordinators) as well as internally to all other departments. They must have the ability to provide day to day support for all activities performed within the team. Senior Managers should have a higher level of technical depth so that they can understand and explain typical technical issues that arise across servicing and coordinate with operations across Deluxe divisions to manage order fulfillment.  They may be called upon for high profile meetings with Customers to provide detailed line level information.

Director, Account Management

Director, Global Service Desk and Support

Editor, Scripting

Account Coordinator

Client Service Representative

Scripting Editor

Load 3 more jobs7 jobs at Deluxe Entertainment

Growth Operations Associate (Entry level)

Downtown
1 day ago
CloudKitchens is a fast moving and ambitious startup. We are building the next generation of food delivery where drones, robots, and humans will all be among your colleagues. We are a small team, wearing a million hats; learning, innovating, problem solving, all in an effort to revolutionize this industry We are expanding our Growth Operations team and are looking for full-time hires to start immediately! Responsibilities: Execute on different

Technical Customer Support (Remote - PST)

ReCharge
Santa Monica
1 day ago
We're looking for a Technical Customer Support Engineer who is resourceful; using troubleshooting and analytical skills to serve our customers via email, chat, and occasional phone calls. You are self driven, with a knack for digging deep into problems. You have a sense of urgency and draw satisfaction from going above and beyond to provide solutions. You'll help to find convergence in what customers need so that we can build the highest value

Manager, Customer Success Training

PatientPop
Santa Monica
1 day ago
+27
PatientPop - the first Practice Growth Platform serving the healthcare industry - helps practices grow, modernize their patient experience, and streamline their front-office. The company's SaaS platform manages the patient journey from first impression to the examining room, and picks-up again after treatment is complete to nurture and recall patients when the time is right. The Manager, Customer Success (CS) Training, is responsible for the

Technical Support Engineer

Apica
Santa Monica
1 day ago
Background Apica’s operates a worldwide customer experience monitoring and load testing network spanning over 120 locations for a global enterprise customer base. As a result of continued growth, we are looking for a web savvy, energetic, and motivated individual to help our clients and prospect clients with their performance monitoring. You will join Apica’s global support and operations organization where you will be part of a small multi

Account Manager for Manufacturing Services

GoodRx
Santa Monica
1 day ago
+23
The Account Manager for Manufacturing Services will be an important part of a new business team focusing on online advertising on behalf of partners. This growth position will be responsible for supporting the architecture and execution of our new media strategy and supporting external clients. The focus of this role will be developing an inventory of understanding of our advertising inventory, work with sales partners, communicate value drivers to external client and then helping support the sales process.

Dispatcher

Getaround
Culver City
1 day ago
+16
Thousands of car owners entrust Getaround to safely handle and rent out their cars every single day. As a Getaround Regional Dispatcher, you will help direct fleet resources in the field in real time. As a result, your actions and decisions will directly affect the success of our business. You will be dispatching the fleet team to handle infleeting appointments that directly impact our growth as well as organizing the fleet team around handling

Senior Operations Manager

Getaround
Culver City
1 day ago
+16
Getaround is looking for a talented, forward leaning manager to grow our Los Angeles & Orange County operations team. Thousands of car owners around the country entrust Getaround to safely share their cars with friends, colleagues, neighbors, and even strangers. As the market’s Operations Manager, you will be responsible for the execution of our vehicle operations processes and play a critical leadership role for the market.   We need you to be

Service Desk Specialist

Procore Technologies
Greater LA Area
1 day ago
+24
We’re looking for a Service Desk Specialist to provide world-class service and support to our colleagues across all Procore locations while working out of our headquarters in Carpinteria, CA. You’ll be the single point of contact for all IT incidents and requests for service from our internal users. Each day will be spent providing first-line investigation and diagnosis by logging all relevant incident/service request details, assigning categorization and prioritization codes, and helping to resolve incidents efficiently and effectively.

Director, Global Deal Desk & Order Management

Administrative Assistant, Product

Customer Success Manager, Mid-Market

Customer Success Department Coordinator

Senior Internal Communications Specialist

Customer Success Business Analyst

Customer Support Representative

Senior Executive Coach

Load 5 more jobs9 jobs at Procore Technologies

Office Manager

SimplePractice
Greater LA Area
1 day ago
+10
Identify, schedule and manage building repairs. Order and maintain office equipment and supplies. Office moves and desk relocations. Manage the heating/cooling system to make sure the office is the right temperature. Maintain and service appliances (coffee machine, fridge, kombucha tap, etc). A full supply of health snacks. Organize storage rooms. Manage and help improve the new employee onboarding process. Coordinate “offboarding” when employees leave. Scheduling and organizing team meetings, lunches, happy hours, and events. Contribute to office design improvements. Manage travel and shipping for conferences.

Copyright Registration Coordinator

Universal Music Group
Greater LA Area
1 day ago
+13
We are currently seeking a Copyright Registration Coordinator who will assist with the registration of Universal Music Group's high volume of audio and audiovisual assets with the United States Copyright Office in Washington, D.C. This Coordinator position is part of the Copyright & Royalties department in UMG's Woodland Hills, California office.

Senior Vice President, Digital Strategy and Business Development

Logistics Platform Manager

Manager, TV

Director, Supply Chain & Business Integration

IT Process Manager

Director, Content Creation

Executive Assistant

Digital Strategy Coordinator

Senior Network Engineer

Senior Identity & Access Management Engineer

Global Application Analyst II

Senior Deskside Support Technician

Administrative Assistant

Senior SAP BPC Support Lead

Label Manager Fonovisa-Disa, Bilingual (English/Spanish)

Load 10 more jobs16 jobs at Universal Music Group

Director, Account Management

NEXT Trucking
Greater LA Area
1 day ago
+10
Build account management teams which directly impact revenue. Redesign the account management process from the ground up. Create and drive strategies to strengthen the health of our accounts. Own high-visibility projects directly in-line with our roadmap. Hire great Account Managers & achieve impactful KPIs. Be the voice of ‘calm’ in a hectic fast-paced environment. Hire successful account managers.

Senior Manager, Customer Success Operations

PatientPop
Santa Monica
1 day ago
+27
As the Senior Manager of Customer Success Operations, you will build and scale internal operations to drive success across a rapidly growing CS organization, including Onboarding, Professional Services, Customer Success Management, Retention, and Customer Support. You will directly manage an evolving team that currently includes two Salesforce Administrators, a Trainer, and a Junior Business Analyst. In partnership with internal stakeholders, you will gather business requirements, oversee technical projects, improve processes, analyze results, and enable training.

Operations Associate

Medely
Santa Monica
1 day ago
The Operations Associate is a versatile team player who will work closely with sales, marketing, recruiting, customer support and account management, acting in a support function to help the teams grow and scale. This position offers a unique opportunity for those who are interested in starting their career in operations and getting exposure to cross-functional teams. The role provides ongoing training and career development from entrepreneurs who have operated successful startups in the past. We are a small team that is growing rapidly so there is tremendous opportunity for career growth.

Operations Manager - Ecommerce

Zwift
Greater LA Area
1 day ago
+35
Monitor and track all international and domestic shipments and documentation to ensure timely delivery. Assess 3PL capabilities, flexibility and adaptability, establish performance criteria, define engineering needs and cost structures. Track and measure KPIs to monitor the quality of fulfillment service, cost and inventory performance. Work closely with engineering, accounting, finance to build, refine and/or maintain centralized systems and data "connectors" by which the business reports, measures and runs the business. Key stakeholders include Customer Support, Merchandising, Logistics and Warehousing, Accounting and Finance.

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