Operations Jobs in Los Angeles

186

Customer Service Representative

Universal Music Group
Greater LA Area
10 hours hence
+15
We are a leading Consumer Products Company in the Media and Entertainment Sector. We produce, distribute and promote the most acclaimed and commercially successful entertainment product to delight and entertain fans around the world. The specific group is responsible for managing the end to end Supply Chain to set up, manufacture and distribute time-sensitive media product to a very demanding retail and consumer market. The Customer Service Representative (CSR) will primarily be responsible to support daily sales order processing, responding to general email inquiries from customers, and processing customer claims.

Administrative Assistant, Global Creative

User Support Analyst

Playlist + Streaming Optimization Consultant (Temporary Assignment)

Director, Supply Chain & Business Integration

Administrative Assistant

Administrative Assistant

Manager, Global Content & Artist Channel Strategy (YouTube)

Label Development Manager - Urban

IT Asset Management Specialist

Director, International

Executive Assistant

Vice President - Identity and Application Security

Load 9 more jobs13 jobs at Universal Music Group

Manager, Donor Experience and Stewardship

XPRIZE
Culver City
1 hour ago
+14
The Manager, Donor Experience and Stewardship, will define, build, and manage the donor experience for XPRIZE’s highest-level individual donors. S/he will work closely with other departments and company and department leadership to plan annual campaigns and donor engagement activities, communicate with donors, enable bidirectional flows of information, and ensure alignment of team efforts with foundation goals. 

Technical Office Assistant

Well Health, Inc.
Greater LA Area
1 hour ago
+24
We are looking for a Technical Office Assistant to join our team at our headquarters in Santa Barbara, CA. This role will work effectively as part of our Operations team to assist with office duties with a focus on internal technical issues. This person has a desire to gain hands on experience at a fast paced startup environment. This is a part-time, paid internship.

Executive Assistant to Co-Founder/Chief Creative O…

Tamara Mellon
Hollywood
1 hour ago
+16
Complex calendaring and managing busy, fluctuating schedules that often conflict. Gatekeeper of time - managing requests based on the appropriate priority level while maintaining an excellent service experience. Travel planning including booking flights, hotels, and/or rental cars. Monthly expense reports. Document meeting minutes, manage meeting communications and ensure action items are followed through when needed. Compose and prepare correspondence, slide decks, presentations, and meeting materials, etc.. Manage relationships and communication with employees, partners, business connections, investors, family, and friends. Maintaining confidentiality and privacy at all times.

Customer Support Specialist

Papaya Pay
Greater LA Area
1 hour ago
+20
Validate data captured from user-submitted bills, or update that data into our system as necessary. Gather additional information from users via in-app messaging if required. Interact with merchants to provide payment on behalf of users in a variety of ways, including on the phone, on the web, or within our system. Meet or exceed expectations for targeted payment productivity. Take on additional responsibilities as the role and company evolves.

Director, Clinical Operations

Renew Health
Santa Monica
1 hour ago
+22
Design and prepare company for implementation of clinical model. Serve as project lead to build and implement strategic initiatives surrounding clinical services. Lead cross-functional teams to translate clinical goals into operational and product requirements and workflows that meet regulatory requirements. Develop and implement processes, training, tools, and KPIs for growing clinical team. Develop an in-depth understanding of and track regulatory and quality requirements applicable to our processes and initiatives. Own creation and documentation of clinical team materials and processes, such as playbooks, manuals, training, audits and quality reporting. Build meaningful and scalable processes. Identify and execute on improvement opportunities for the processes you own.

Director of Carrier Experience

NEXT Trucking
Greater LA Area
1 hour ago
+10
Build, train and nurture carrier onboarding and carrier quality team. Develop carrier experience playbook to improve carrier onboarding experience, enhance carrier quality and increase carrier retention. Work cross-functionally with marketplace, brokerage, accounting team to ensure world class carrier experience. Align the carrier experience team with our product vision and product strategies. Align the carrier experience team with NEXT’s “trucker first” mission. Drive product usage and performance. Work with marketing and product team to develop a best-in-class benefits program for drivers that is integrated into NEXT’s product(s).

Operations Specialist - Relay

Manager, OTR Brokerage

Equipment Specialist

Director of Marketplace Operations

Load 1 more jobs5 jobs at NEXT Trucking

IT Operations Engineer

Tinder
Greater LA Area
1 hour ago
+27
We are looking for an IT Operations Engineer to support our rapidly growing team. You will have the opportunity to improve the end-user experience, triage workflow in the ticketing system, and provide critical issue support to improve partner satisfaction.

Trust & Safety Manager

Sr Manager, Training & QA

Director, Capacity Planning and Workforce Optimization

Customer Service Representative

Centerfield
Greater LA Area
1 hour ago
+47
Responsible for contacting existing customers to schedule/reschedule technician appointments that require device setup/activation. Place service orders. Track all open/unsolved order tickets to ensure they are met to completion. Provide excellent customer service support to customers and ensure customer satisfaction. Provide basic product knowledge support to customers. Help assist our sales team with overflow calls and scheduling when needed.

Customer Support Representative

ChowNow
Greater LA Area
13 hours ago
+49
Customer Support plays an indispensable role in our success as a company. As a Customer Support Representative, you are the voice of ChowNow, helping our restaurants and diners have a positive experience via the phone, email, and our online chat feature. You must be calm, caring and compassionate, and have a strong sense of empathy in difficult situations. Specifically, you are responsible for processing 1,000 tickets per month and maintaining high-quality scores.

Community Support Experience Analyst

Zwift
Greater LA Area
13 hours ago
+36
As our Community Support Experience Analyst, you will play a key role in analyzing, designing and implementing changes to support workflows that enhance the member experience within Zwift. As the advocate, you will have the goal of relentlessly leveling-up our service. Your leadership will be exemplified as you collaborate with business leaders and cross-functional teams to integrate member feedback and experience metrics into decisions on processes, products, and service offerings to improve customer usability, satisfaction, and loyalty.

Desktop Support Specialist

Workplace Coordinator

Community Support, Team Lead

Sage Intacct Technical Specialist

In Game Events Coordinator

Load 2 more jobs6 jobs at Zwift

Fulfillment Associate - On-call

GOAT Group
Greater LA Area
13 hours ago
+10
Prepare orders for shipment by unboxing, assigning labels, and packing orders. Manage process flow, generate scan forms, and manage courier drop-offs and pickups. Troubleshoot order and issue problems to resolution. Maintain a clean work area to help ensure that merchandise remains clean and to help prevent work related injuries. Learn and retain information on individual sneaker model characteristics. Develop an understanding of shoe conditions, specifically those that are considered "issues" by GOAT standards. Ensure all the details of the transaction are correct, including SKU, size, condition and original packaging. Restore shoe to its original, factory presentation. Ensure product moves throughout the building in the correct flow. Maintain inventory accuracy and shelf integrity. Be flexible to manage other assignments as they come up.

Junior Footwear Authentication Specialist

Manager of Workforce Management and Quality Assurance

Lead Fulfillment Associate (On-call)

Director of International Operations - UK

Escalations Team Lead, Consumer Experience (CX)

Director of International Operations - APAC

Apparel Authentication Specialist (Streetwear)

Apparel Authentication Specialist (Luxury)

Load 5 more jobs9 jobs at GOAT Group

IT Support Specialist

Procore Technologies
Greater LA Area
13 hours ago
+24
We’re looking for an IT Support Specialist to provide world-class service to our colleagues across all Procore locations. In this role, you’ll drive employee productivity by equipping and supporting our company's technology and IT Operations. As an integral member of the IT team, you will resolve issues, answer questions, provide laptop support, provision new computers, and assist with company-wide IT initiatives. As a successful IT Support Specialist, you possess high attention to detail, are a thoughtful communicator, and have a genuine desire to help others. You’re eager to learn and share knowledge and will be able to detect problems early, identify the root cause of the issue, and provide a swift resolution. You will work in a hyper-growth SaaS company that requires solid technical, analysis, communication, and troubleshooting skills. 

Customer Support Representative

Technical Account Manager

Pluto TV
Greater LA Area
13 hours ago
+19
Working directly with Content Partner technical teams to deliver live video. Managing prioritization and pipeline for live content. Communicating internally and externally in a precise way which decreases. friction for new and existing Content Partners.. Creating and improving process flow for Content Partners. Identifying key insights to new and existing Content Partner overall performance.

Cloud Infrastructure Manager

Edify Labs, Inc.
Santa Monica
1 day ago
+27
We are looking for a Cloud Infrastructure Manager who will be a key member of the team. You will manage our cloud infrastructure running on various public cloud platforms. As a subject matter expert, you will provide oversight to our development and production deployments and manage access, security, and provide input on best practices.

Executive Assistant to CEO

Edify Labs, Inc.
Santa Monica
1 day ago
+27
We are looking for an Executive Assistant to support our CEO. The ideal candidate will be an experienced, detail oriented, organized planner with the demonstrated ability to respond effectively and efficiently while maintaining flexibility. A positive attitude despite the pressures of a fast-paced environment is essential. The candidate will possess the ability to succeed with minimal guidance or supervision, be skilled at anticipating problems, managing multiple priorities, and global scheduling needs. 

Operations Manager - LA

nok
Greater LA Area
1 day ago
+23
You will be responsible for all on-the-ground operations and logistics functions related to product trials within Los Angeles. Your goal is to ensure products are delivered on-time and in perfect condition. You are expected to identify operational bottlenecks and implement measures to overcome them, feeding these insights to the Engineering Team to ultimately improve our backend.

IT Service Desk Technician

Golden Hippo
Greater LA Area
1 day ago
+42
Golden Hippo's Fulfillment Division, Golden Bolt, is currently looking for an IT Service Desk Technician to join our growing IT department at our warehouse location. Someone who can ensure that all employees IT equipment and services are in working order, including Macs Windows desktops and laptops, IOS devices, printers, wireless networks, and audiovisual systems. The IT Help Desk technician will also act as the first point of contact for IT needs including tracking issues and taking ownership of problems and seeing them to resolution.

Office Administrator

Medely
Santa Monica
1 day ago
We are seeking a self-driven candidate who is tech-savvy, has the ability to manage projects and provide efficient customer service in a fast-paced, diverse environment. This position will be focusing on general assistant tasks as well as some accounting, invoicing, and accounts receivable.  You must be a hard worker, proactive, energetic, an excellent communicator, super organized, a team player and be willing to go above and beyond to ensure that tasks are completed flawlessly in a timely manner.  The ideal candidate will be able to adapt and enjoy working in a continuously changing, growing environment. Most of all he or she must be someone who takes pride and full responsibility for your work.

Associate Customer Success Manager

NuORDER
Greater LA Area
1 day ago
+20
Our clients need people who are dedicated, full of enthusiasm and truly enjoy working with people. NuORDER is looking for a new graduate looking to start a career or someone looking to change careers and start in SaaS software Customer Success. This position will be located in our Los Angeles office. This individual will be responsible for retaining customers and negotiating renewals, providing strategic recommendations on how to best use our tool, and know how to appropriately identify and resolve sensitive customer issues.

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $45,185
Min: $30K
Max: $111K
Operations Associate $56,190
Min: $38K
Max: $85K
Technical Support $57,100
Min: $36K
Max: $85K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $62,120
Min: $44K
Max: $90K
Desktop Support $62,678
Min: $50K
Max: $85K
Customer Support Manager $68,727
Min: $44K
Max: $121K
Client Success Manager $68,812
Min: $40K
Max: $150K
Business Analyst $72,081
Min: $40K
Max: $120K
Operations Manager $81,432
Min: $42K
Max: $115K
Business Intelligence Analyst $86,455
Min: $69K
Max: $103K
Marketing Operations Manager $88,465
Min: $52K
Max: $175K
Sales Operations Manager $100,589
Min: $40K
Max: $165K
Director of Customer Success $110,000
Min: $55K
Max: $190K
Senior Business Analyst $111,620
Min: $78K
Max: $144K
Director of Operations $147,069
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $194,056
Min: $100K
Max: $290K
COO (Chief Operating Officer) $195,680
Min: $100K
Max: $352K

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