Greater LA Area
1 day ago
Own the health of the Girlboss Collective and pilot growth and engagement roadmaps.
Welcome/onboard new members, introduce new members to the community.
Post multiple times daily in the community, providing smart, actionable insights that add value to the community.
Moderate content, stoke engagement and set the standard for community interaction.
Schedule AMAs and manage day-to-day of programming.
Manage customer experience across the Girlboss Collective, responding to inquiries, issues, and managing member care.
Work with the product team to provide constant and rapid feedback.
Administer our commerce back-end: subscription and billing management, refunds, and other issues as they arise.
Ideate, create, and manage VIP “white glove” onboarding for our most influential VIP members.
Create smart and compelling copywriting to continually engage the community and infuse the voice of Girlboss into all that we do.
Write and update FAQs regularly.
Write weekly email newsletters to members, highlighting members of the community, interesting conversations, new product features, and keeping members up to date on all things Girlboss Collective.
In partnership with the Art Director and Social Strategist, establish and manage Girlboss Collective social accounts.
Collaborate on and strategize grassroots community marketing and events.
Manage the company swag - leading everything from the ideation of new swag, working with a budget, tracking inventory, and handling the logistics around storing and shipping swag..