Los Angeles Tech Jobs and Startup Jobs

6

Customer Care Associate

Boingo Wireless
Greater LA Area
1 day ago
+33
Sharp, Warm-hearted Problem Solver Wanted: Boingo Wireless is on the hunt for a Tier II Customer Service Agent to join our fast paced and growing team. We are a cutting-edge technology company and a global leader in enhancing wireless access. Boingo not only develops Wi-Fi networks, but also enhances cell service in locations where throughput can be tricky. We also provide service support for the high-speed data broadband product and IPTV to our military customers. If you enjoy solving problems and presenting new solutions to customers, then this is the position for you. We offer a long-term opportunity, smart and friendly co-workers and great benefits. While we’re not your old school, rigid company, we do expect commitment, professionalism and a consistent positive attitude in addition to providing a world-class level of customer service. So if that sounds good, check the details below, and if you see the fit, give us a shout.

Client Services Consultant

CreatorIQ
Greater LA Area
5 days ago
+39
Forge a strong relationship with your clients for whom you will own most aspects of the relationship and be their day-to-day contact. Support our Services team to ensure optimal client service as it relates to industry insights, campaign analysis, best practices, and strategic recommendations. Analyze campaign performance relative to the client's campaign objectives and compose reports with learnings and actionable insights to optimize their results. Build recap and status decks when needed, leveraging various sets of performance data and metrics. Perform social listening searches around client’s campaigns and/or events and share a recap of how much chatter their activations drummed up on social media. Stay up-to-date on the latest industry trends and innovations in the social realm, and provide clients with insights that will enhance their influencer marketing efforts. Provide big-picture recommendations on how to improve CreatorIQ’s partnership with the client.

Customer Success Lead - Bilingual (English & S…

CreatorIQ
Greater LA Area
1 week ago
+39
Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. Collect client feedback to enhance the value of our evolving platform. Work closely with enablement, customer support, and product teams to ensure that customer on-boarding is executed with precision and implementations of new features are clearly communicated to clients.

Customer Success Lead

CreatorIQ
Greater LA Area
1 week ago
+39
We are looking for an experienced Customer Success Lead who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast-paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Account Manager, Client Services

CreatorIQ
Greater LA Area
1 week ago
+39
We are looking for an experienced Client Services Consultant who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy.

Purchasing Administrator

Boingo Wireless
Greater LA Area
2 weeks ago
+33
Monitor and update daily, various internal tracking sheets including the Receipt and Invoice issues tracking sheets. Prepare and process purchase orders for the procurement of goods, services and supplies for internal needs. Serve as the point person for creating all project numbers, ensuring each type is handled correctly. Work with AP and vendors to resolve any invoice issues, obtain credit memos, process RMA’s, correct invoices. Provide monthly updates to the Build of Materials spreadsheet, ensuring all formulas are correct and internal approvals have been given. Run reports and generate KPI reporting info for the CPG team.

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