Customer Adoption Associate Manager
Greater LA Area
11 minutes ago
ServiceTitan’s Customer Adoption Associate Manager is an integral, highly-visible role to ensure the success of the ServiceTitan’s Platform team. S/he will help our existing customers adopt NEW features such as Payments, Financing, etc. This is an individual contributor role on building, maintaining, and leveraging customer relationships through a strong blend of ServiceTitan’s product knowledge, business consultation and sales skills. Majority of the time will be spent AFTER a customer signs up for the features, and responsibilities is not limited to: training the customer on integrations, enabling integrations, following up and ensuring customer is adopting integrations, etc. Additionally, s/he is an effective partner to our customers and works in strong collaboration with our Customer Success team.