Los Angeles Tech Jobs and Startup Jobs

12

Software Support Engineer

Spring Labs
Greater LA Area
1 day ago
+30
We are looking for a Software Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.

Integrations Support Specialist - Tech Ops

PatientPop
Santa Monica
1 day ago
+27
As part of the Customer Support Tech Ops team, you will efficiently respond and resolve technical cases related to pre & post launch websites within established service level agreements. You will provide excellent customer support to help troubleshoot problems with live EMR calendar integrations and resolve any related customer issues. Along with being customer facing, you will also support internal teams with technical integration issues and/or questions.

Senior Technical Support Representative

Pluto TV
Greater LA Area
4 days ago
As a Senior Technical Support Representative at Pluto TV, you will provide the expertise required to maintain / support various IT systems while adhering to strategic department and company standards. Our TSRs provide a high level of customer service, advanced technical support for end user software and hardware, as well as network, server, and telecommunications support as needed. They will also assist in the management of the Technical/Customer Service and Support groups and dedicate a sizable portion of her/his time to technical project work.

IT Manager, Technical Service and Support

sweetgreen
Greater LA Area
5 days ago
+26
sweetgreen is seeking a Manger of Technical Service and Support to join a group of dynamic and innovative technologists to maintain and manage the restaurant technology experience driven by a mission to inspire heathier community by connecting people to real food. Are you a customer obsessed hospitality technologist driven by detail thinking and systems thinking? This is an opportunity to be considered.

Software Support Engineer

Laserfiche
Greater LA Area
5 days ago
+19
The Software Support Engineer role is for people who are passionate about helping others. You will be communicating with our solution providers and customers in a variety of industries such as financial services, government, and education, working with them to address any type of issue that arises from using Laserfiche software. It is an excellent opportunity for skilled, outgoing, and self-motivated persons seeking rapid professional development in a growing software development company! If you want to utilize effective communications skills, tackle tough challenges through problem-solving, and develop critical thinking skills that will last you a lifetime, come join Laserfiche's Technical Support team!

Technical Support Specialist

Field Service Technician

Flo Technologies
Culver City
1 week ago
+33
Troubleshoot Flo by Moen system in users’ homes in order to get their system up and running. Assist plumbers with installation process. Inspect homes for plumbing defects (i.e., issues alerted by Flo by Moen system). Assist users in device pairing, Wifi connection, Flo by Moen app installation, and related tasks. Provide general product assistance and support in-home and via phone (at Flo call center). Participate in product and RMA testing at Flo headquarters.

Manager, Product Support

Verifi
Greater LA Area
1 week ago
+34
This position is responsible for leading the product support team to address technical issues experienced by clients across all Verifi products and using multiple communication channels. The Manager, Product Support provides direct management oversight, leadership, guidance and direction to the assigned technical support staff aimed at providing a great client experience in accordance with established service level agreements, as well as productivity, quality and customer satisfaction metrics. In addition, the role will consult or advise on the progression of the support service requests being worked by members of the team and may assume responsibility for internal and external communications on escalated and/or otherwise sensitive customer situations.

Technical Account Manager

MomentFeed
Santa Monica
1 week ago
+23
The Technical Account Manager is responsible for being the technical support representative for assigned premier/strategic accounts. This entails working in collaboration with other groups within the company to ensure that the assigned accounts successfully implement and use MomentFeed solutions. You will serve as the technical escalation point for the assigned accounts, addressing and resolving issues quickly and effectively. You will also represent the technical requirements of the Support Services team, ensuring smooth operational processes. You will be responsible for proactively identifying internal or external issues that are affecting the department’s or assigned account’s ability to successfully utilize the software, solving and/or escalating issues as appropriate.

Production Engineer

Cloudvirga
Orange County
1 week ago
+31
We are looking for hungry, humble and highly skilled Support Engineers looking to make a difference in the way we delight our ever-growing customer base consisting of some of the largest mortgage lenders in the country. Your will work in the Cloudvirga production environment as you collaborate with internal teams to determine the nature of production problems; isolate the issue and drive to resolution.You will learn new functionality/product code and be presented with opportunities to influence product changes and custom solutions throughout the platform.

Lead Application System Support

Canoo
Greater LA Area
1 week ago
+21
The ideal candidate is proficient with managing a myriad of complex enterprise and productions applications in both cloud and on-premise environments. Has a background with software and application lifecycle management and integration. Has experience with multiple enterprise software suites and software development frameworks and can provide support for CI/CD of production applications.

Technical Support Engineer

SimplePractice
Greater LA Area
2 weeks ago
+10
You will spend about 50% of your time working with our engineering, customer success and product teams to identify and solve problems. You will spend the other half of your time doing IT-related work such as provisioning and maintaining internal systems as well as work on building tools for the automation of routine tasks. Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Educate customer success team on routine problems, to allow them to resolve things directly. Work with the support team to identify patterns in support emails and keep an eye out for bugs or problems with the software. Take ownership of routine problems with intuitive problem-solving skills, and escalate issues and high-risk problems to our developers/engineers. Use exploratory testing to find bugs in software.

Associate Applications Support Analyst

BlackLine
Greater LA Area
3 weeks ago
+37
Coordinate with customer to determine functional requirements and determine technical solutions. Analyze data in support of proposed projects, business cases, and system requirements. Use accepted project management, application development and documentation standards and processes. Field high-volume of frequently asked questions. Contribute to the development of a Self-Service Support Portal by creating training materials, testing the system, and running quality assurance for support team. Test, implement, document and maintain support FAQs/solutions. Work as a member of a team and provide support for the application. Use formalized development methodology to assure that risks to security and business process integrity are identified and mitigated.

Associate Applications Support Analyst

Los Angeles Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Los Angeles
LOCAL GUIDE
Best Software Engineer Jobs in Los Angeles
LOCAL GUIDE
Coolest Tech Offices in Los Angeles
LOCAL GUIDE
Best Sales Jobs in Los Angeles
LOCAL GUIDE
Best Perks at Los Angeles Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Los Angeles
LOCAL GUIDE
Your Guide to Virtual Reality Tech in Los Angeles
LOCAL GUIDE
Your Guide to Media Tech in Los Angeles
LOCAL GUIDE
Best Data Scientist Jobs in Los Angeles
LOCAL GUIDE
Women in Los Angeles Tech
LOCAL GUIDE
Best Startup & Tech Internships in Los Angeles
LOCAL GUIDE
Best Design Jobs in Los Angeles