Los Angeles Tech Jobs and Startup Jobs

11

Help Desk Technician

Honey
Greater LA Area
3 days ago
+26
Setup workstations for batches of new employees each week. Technical troubleshooting support for employees. Maintain accurate records of IT Assets deployed and in-stock. Document, review, and improve existing or new procedures and workflows. Respond to client support request tickets, calls, and emails. Train employees on system and application use. Follow up with users, provide feedback and see problems through to resolution. Perform systems administration in a Mac-centric ecosystem.

Customer Success Associate

BloomNation
Santa Monica
4 days ago
+13
BloomNation is scaling rapidly as one of the premier SaaS & E-commerce startups in Silicon Beach! As a Customer Success Associate, you will play the vital role of being the primary relationship driver between BloomNation and thousands of florists who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited

Lead Technical Support

Well Health, Inc.
Greater LA Area
4 days ago
+14
Communicate with customers on a wide variety of technical issues ensuring the customer is kept informed of progress of their issues. Diagnose and troubleshoot technical issues, including networking, integration, and the WELL application. Ask customers targeted questions to quickly understand the root of the problem. Track issues through resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, account managers, and executives). Provide input and feedback to the Product Engineering team relating to improvements to product performance and/or feature enhancements. Partner with Product Engineering team for QA and other activities to support successful release of new features. Prioritize and manage several open issues at one time. Document technical knowledge in the form of notes and manuals.

Quality Assurance, Support Advocate

GoodRx
Santa Monica
1 week ago
+23
GoodRx is looking for an extremely smart and capable Support Advocate, Quality Manager to ensure that the millions of consumers using our service are having an exceptional support experience. GoodRx is America’s leading prescription price transparency platform and offers clear and simple solutions that help people afford life-saving medications. The ideal candidate will have customer facing experience - preferably with experience working with prescription drugs, pharmacies, and pharmacy benefit managers to help individuals fill their prescriptions correctly. This individual should possess a deep understanding of what it takes to keep customers/members not just satisfied, but delighted. This individual should have experience working across teams at different sites.

Technical Support Analyst

AppOnboard
Greater LA Area
1 week ago
+19
Assist users with their IT needs. Must be able to interface with different levels within the company. Support the operation and maintenance of the internal AppOnboard network. Identify and explore new technologies which will help enhance the overall IT function. Work within and improve upon our JIRA-based ticketing system. Provide world class internal support on laptops, peripherals and accounts. including setting up, configuring, and tracking machine . Maintain and create documentation with an eye to improving processes.

Senior Deskside Support Technician

Universal Music Group
Santa Monica
1 week ago
+13
The objective of this role is to provide professional and timely support for a wide range of IT equipment, software and conference room systems within a global organization. The ideal candidate will have excellent technical and interpersonal skills as well as a commitment to supporting our team values: Being of service to our clients; having a passion for our work; exemplifying integrity in all that we do and acting with courage by doing the right thing for our clients and business. The role will also have a dotted line reporting into the Business Unit CFO serving as a business partner for IT strategy.  

Senior SAP BPC Support Lead

IT Support Specialist

Grindr
Hollywood
1 week ago
+12
The IT Specialist provides customer service driven IT Support and is passionate about finding solutions to hard problems. You are efficient, thorough and great at prioritization. You should also be a great communicator as you will be the first line of defense for our internal users’ IT needs. Your typical day will be filled with monitoring a ticket queue, helping to hit important metrics, contributing to our knowledge base, and coming up with innovative ways to better the IT experience for the Grindr team.

Software Support Engineer

Laserfiche
Greater LA Area
2 weeks ago
+14
Description Leading document management and workflow software developer is looking for you to join its Technical Support team! This position involves working with our resellers and customers in a variety of industries such as financial services, government, and education. It is an excellent opportunity for intelligent, outgoing, and self-motivated persons seeking rapid professional development in a growing software development company! If you

Support and Services Engineer

Senior Client Engineer

Snap Inc.
Greater LA Area
2 weeks ago
+26
Scope medium and large projects effectively and drive on schedule delivery. Help mentor and develop engineers on your team. Architect, engineer, and support image creation, application deployment, system configuration, patch management, and encryption for the entire fleet. Identify ways to improve efficiency, and scale services that leverage tools and automation. Orchestrate threat remediation at scale. Handle escalations from IT Operations staff and provide training as necessary. Primary contact for processing security requests that affect the client fleet. Keep up with industry best practices, trends, and standards. Be an advocate of knowledge sharing across IT.

Director of Operations

Luxury Presence
Santa Monica
2 weeks ago
We’re looking for a Director of Operations to join our growing team. Are you obsessed with creating efficiency and eliminating waste? Do you take pride in creating systems that enable people to succeed? Does organization bring a smile to your face? Do you gain satisfaction from moving projects through your PM software? If so we’d love to speak with you!   At Luxury Presence, we provide the world's leading real estate agents with stunning

Technical Support Engineer

Apica
Santa Monica
3 weeks ago
Background Apica’s operates a worldwide customer experience monitoring and load testing network spanning over 120 locations for a global enterprise customer base. As a result of continued growth, we are looking for a web savvy, energetic, and motivated individual to help our clients and prospect clients with their performance monitoring. You will join Apica’s global support and operations organization where you will be part of a small multi

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