Los Angeles Tech Jobs and Startup Jobs

10

Director of Customer Support

Convoso
Greater LA Area
19 hours ago
+27
Self-Starter: You are a competitive, persuasive, determined and enthusiastic individual who demonstrates the ability to produce extraordinary work. You take initiative to do whatever it takes to achieve objectives. Goal-Oriented: Constantly setting, pursuing and attaining goals, regardless of obstacles or circumstances. You are a resourceful individual who implements new strategies to achieve ambitious and challenging goals. Leadership: You build trust and demonstrate integrity with a noticeable congruence between words and actions. You are able to organize and influence others to believe in a vision, while creating a sense of direction. Customer-Focused: You strive to anticipate, identify and understand customer’s wants, needs and concerns. You exhibit high quality customer service and enjoy building professional relationships with clients. Teamwork: Your style emphasizes the importance of teamwork, while also encourages individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport and relate well to others.

Installation Support Coordinator

Flo Technologies
Culver City
2 days ago
+33
Who we are Flo Technologies is on a mission to prevent loss, one drip at a time. Flo prevents water damage and unnecessary water waste in homes and buildings around the world with its Flo by Moen smart home water monitoring and leak protection system. Flo has helped consumers save over 15,000,000 gallons of water to-date with its inaugural product, the Flo by Moen Smart Water Shutoff, available in Home Depot stores across the country, on

Director of Customer Success

Convoso
Greater LA Area
3 days ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Executive Assistant

Convoso
Greater LA Area
1 week ago
+27
We are currently seeking an experienced Executive Assistant to help manage our Executives’ busy lives and schedules. The successful candidate is pleasant to be around but also assertive enough to speak their mind in a respectful manner; self-motivated, has great time management skills, can take initiative and adapt to a fast-paced environment. They also must have proven experience being able to think on their feet, problem solve, and learn how their executives think. They must be super cool, calm and collected under pressure; and love taking ownership of the role. There isn’t much they haven’t seen and are masters at implementing systems designed to keep Execs out of their inboxes and attending to the things that really matter.

Director, Strategy and Business Operations

Inspire
Santa Monica
2 weeks ago
+40
Inspire is developing a world-class strategy function as we enter the next chapter of our growth. You will be the first hire specifically dedicated to corporate strategy and business operations, and will be responsible for defining that function and building out the team as Inspire continues to grow. Specifically, you will be responsible for owning key business processes like long-term planning and our stage-gate process to greenlight new initiatives; build data-driven assessments for new opportunities (markets, products, partnerships, etc.); partner with commercial and product leads to develop high-impact strategy; and support our executive leadership in other high-value priorities, from M&A to investor relations.

Customer Success Manager

Convoso
Greater LA Area
3 weeks ago
+27
Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around and you are passionate about bringing your best ideas, innovations, and capabilities to customers to drive greater business value. You have impeccable relationship skills and can create win-win environments for our customers and all internal departments. Our ideal candidate will have previous Customer Success Management experience in a B2B software SaaS/subscription business model, preferably with experience in inbound call center management.

Senior Technical Data Analyst

TeleSign
Marina Del Rey & Playa Vista
3 weeks ago
+38
Work on new product development in a fast-paced and cross-functional team. Work closely with other analysts, data scientists, the product team, and engineering, to support seamless delivery of machine learning products applied to complex and very large datasets. Responsibilities include conducting customer profiling, data quality analysis, finding patterns and correlations in data, evaluating accuracy of machine learning models, and transforming business logic into ETL processes. You will get an amazing opportunity to work on cutting edge data platforms surrounded by other top talent.

Tech Support Manager

Advertise Purple
Santa Monica
2 months ago
+30
The Tech Support Manager is responsible for facilitating and streamlining operation department workflow and client success. Area of support include: technical integration, program launch initiatives, and internal team support. This candidate will report directly to the Business Manager or General Manager while working side to side with all senior company management.

Strategic Partnership Manager

Advertise Purple
Santa Monica
7 months ago
+30
The Strategic Partnership Manager drives the ongoing success of new and existing affiliate partnerships. You will establish and nurture relationships with top revenue-driving companies and oversee the onboarding and ongoing management of our advertisers. You will report to the Account Director team and the Senior Partnerships manager to complete designated tasks.

Customer Support Engineer

People.ai
Marina Del Rey & Playa Vista
8 months ago
We believe customer support is part of what differentiates us. Our support team works closely with our existing customers on highly technical solutions that generate massive value from our software. We are looking for resourceful, technical people to help grow the Customer Success organization to support our fast-growing customer base. Technical Support Engineers are responsible for owning customer inquiries that come in through our multi-point support infrastructure including (but not limited to) Zendesk, Intercom, and email. An ability to learn quickly is crucial!

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