Los Angeles startup and tech jobs

142

Senior IT Support Engineer

FloQast
Greater LA Area
1 hour ago
+21
FloQast is searching for a highly technical IT Support Engineer to run day to day operations, architect and implement custom IT solutions. This role will serve as front-line user support for all FloQast employees, and will also take lead on day to day setup, support, and troubleshooting. This is an outstanding opportunity for individuals eager to jump-start their career in a fast-paced, small IT department and are excited to contribute to Company

Operations and Analytics Associate

ThreadBeast
Greater LA Area
2 hours ago
Operations Associate Full-time | Los Angeles, CA   ThreadBeast is looking for a dynamic and highly analytical individual to join our Operations team. The Operations Associate will support the Head of Operations and CEO. We are looking for a total rockstar, with prior experience in operations, communicating with outside stakeholders, and creating organization out of chaos.   We are looking for an enthusiastic, hardworking, and passionate

Customer Success Partner

AppOnboard
Greater LA Area
3 hours ago
+12
Act as the primary resource during the customer’s post-sale experience and ensure successful outcomes by defining key deliverables, providing superlative support, and and orchestrating the right internal resources to address customer needs. Engage and educate clients through regular contact, feedback sessions, and customer training sessions. Work collaboratively with teams across Sales, Insights, Creative, Tech, and Product to onboard new accounts, understand client needs, drive retention/renewal/upsell opportunities, and inform the direction of future product offerings. Understand and anticipate client’s business goals, needs and pain points; creatively problem solve in support of those objectives. Meet with customers regularly to better understand their needs and how AppOnboard can successfully deliver on goals and objectives. Maintain high levels of customer engagement and satisfaction with a focus on customer dedication and loyalty. Prepare quarterly and annual business reviews, reports, campaign analysis, and other materials to demonstrate AppOnboard value through quantitative and qualitative measures . Collaborate with team members to generate learnings and best practices to share with customers.

Head of Customer Success

AppOnboard
Greater LA Area
3 hours ago
+12
As Head of Customer Success at AppOnboard, you will lead a team at the very heart of our business: ensuring our customers derive maximum value from their AppOnboard experience. The Head of Customer Success will build and manage the team responsible for all post-sale activity, including onboarding, support, renewals, upsell, and internal customer advocacy, ensuring account retention, growth, and customer experience. This is a unique opportunity for someone looking to have an impact at one of the hottest startups in Los Angeles and top companies defining the future of app development.

Lead Technical Support

Well Health, Inc.
Greater LA Area
5 hours ago
+15
Communicate with customers on a wide variety of technical issues ensuring the customer is kept informed of progress of their issues. Diagnose and troubleshoot technical issues, including networking, integration, and the WELL application. Ask customers targeted questions to quickly understand the root of the problem. Track issues through resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, account managers, and executives). Provide input and feedback to the Product Engineering team relating to improvements to product performance and/or feature enhancements. Partner with Product Engineering team for QA and other activities to support successful release of new features. Prioritize and manage several open issues at one time. Document technical knowledge in the form of notes and manuals.

Director of Customer Success

Well Health, Inc.
Greater LA Area
5 hours ago
+15
WELL’s Director of Customer Success will ultimately be responsible for the satisfaction and happiness of our customers. You will develop and scale a high quality professional services team of Account Managers and Support Representatives who are responsible for the satisfaction, growth and retention of existing business, as well as Implementation Managers who are responsible for the successful onboarding of new customers. You will contribute to your team’s success by overseeing hiring, implementing internal processes, and championing key initiatives across the company..

Part-Time Office Coordinator

PatientPop
Santa Monica
5 hours ago
+27
Directly assist Office Manager in successfully running our three local offices. Creating an amazing employee experience. Assist at the front desk: greeting candidates, employees and office visitors. Ordering office supplies on a weekly basis. Restock kitchens with snacks and breakfast items. Helping with event set-up, office moves, meeting setup and cleanup, etc. Setup new hire desks with PatientPop swag and equipment. Maintain organization of storage room, kitchen and front desk.

Technical Support Representative (SaaS)

GoGuardian
El Segundo
6 hours ago
+17
Safer Students. Better Learning. At GoGuardian, we work hard to help K-12 educators understand learning and equip them with the tools they need to help their students thrive. From cloud-based filtering and self-harm alerts to teacher/student chat and screen-sharing, GoGuardian’s software helps integrate technology with classroom instruction to improve learning. As a Technical Support Representative, you'll support users via email and live chat

Customer Experience Associate

JOANY
Greater LA Area
14 hours ago
+15
JOANY is on a mission to make buying and using health insurance simple and transparent, with a level of service and experience that is unprecedented in this industry.  We are looking for an outstanding Customer Experience Associate to join our team.  About The Role As a member of the CX team, you’ll be responsible for understanding and delivering against all expectations on time every time. We move fast, and we move smart. You are comfortable

Manager, Install Base

Procore Technologies
Greater LA Area
14 hours ago
+24
The Manager, Expansion is responsible for developing, mentoring and leading a team of Install Base Account Executives to meet monthly, quarterly, and annual quota goals with a focus on growing our current customer base. In 2018, Procore’s customer base as important as ever as we go to market with new products and are the most used construction management software in the world. Candidates must be driven to excel in a management role while coaching a team performing inside sales, technical demonstrations, and supporting deals to close.

Install Base Account Executive, Mid Market

Install Base Account Executive, Emerging

Manager of Customer Success, Enterprise

Technical Communications Manager, IT

Senior IT Operations Manager

Administrative Assistant, Product

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Implementation Manager

PatientPop
Santa Monica
21 hours ago
+27
As an Implementation Manager, you will be responsible for managing the customer onboarding experience and all of the tasks necessary to set our customers up for success. The onboarding process requires that this person is proactive and effective in communicating with our customers. You will manage multiple projects at once, so superior organization is critical. This person...

Agent Success Manager - Pasadena

Compass
Greater LA Area
23 hours ago
+18
As a member of our Agent Operations Team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses and operational needs and will work closely with Compass leadership to continuously improve our agent resources and offerings. The Agent Operations Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass.

Customer Adoption Associate Manager

ServiceTitan Inc.
Greater LA Area
23 hours ago
+17
ServiceTitan’s Customer Adoption Associate Manager is an integral, highly-visible role to ensure the success of the ServiceTitan’s Platform team. S/he will help our existing customers adopt NEW features such as Payments, Financing, etc. This is an individual contributor role on building, maintaining, and leveraging customer relationships through a strong blend of ServiceTitan’s product knowledge, business consultation and sales skills. Majority of the time will be spent AFTER a customer signs up for the features, and responsibilities is not limited to: training the customer on integrations, enabling integrations, following up and ensuring customer is adopting integrations, etc. Additionally, s/he is an effective partner to our customers and works in strong collaboration with our Customer Success team.

Director, Customer Success Enablement

Tradeshow Manager

VP, Client Onboarding

Senior Director-VP of Operations, Customer Success

Lead Development Representative

Customer Success Manager, Emerging Markets

Load 3 more jobs7 jobs at ServiceTitan Inc.

Agent Success Manager

Compass
Greater LA Area
23 hours ago
+18
As a member of our Agent Operations Team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses and operational needs and will work closely with Compass leadership to continuously improve our agent resources and offerings. The Agent Operations Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass.

Customer Success Specialist (Bloom Expert)

BloomNation
Santa Monica
23 hours ago
+13
Who we are looking for The Bloom Experts are a hybrid team of technical support, customer success, and account management. In this role, you will be the primary relationship driver between BloomNation and the thousands of florists who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited for someone who

Merchandising Intern

BloomNation
Santa Monica
1 day ago
+13
AVAILABILITY: Part-Time & Full-Time DURATION: Flexible LOCATION: 1316 3rd St #301, Santa Monica, CA 90401 COMPENSATION: Unpaid (stipend provided for lunch & parking)   Who we are looking for BloomNation is revolutionizing the way flowers are sent online. We connect people with top artisan florists from around the country by quickly and easily showing what unique floral arrangements are available locally. 

Here’s your opportunity to get

Operations Associate (UK)

Bird
Greater LA Area
1 day ago
Bird is a last-mile electric vehicle sharing company dedicated to bringing safe, low-cost, environmentally-friendly transportation solutions to communities across the world. We provide a fleet of electric, shared scooters that can be accessed via smartphone. Bird is headquartered in Venice, California and is rapidly expanding across the country and the world. The Operations Associate based in London, will work closely with the Country General

Desktop Support Technician

Director, Government Communications

Corporate Counsel, Privacy and Compliance

Director, Government Partnerships

Security Engineer - IT Security

Head of Public Policy (EMEA)

Legal Support Specialist

Senior Government Partnerships Manager (Central Europe)

Manufacturing Supervisor

Manufacturing Operations Manager

Office Associate (Front Desk)

Senior NOC Technician

NOC Technician

General Manager- Atlanta, GA

IT Project Coordinator

Sr. Logistics Associate

Sr. Logistics Associate

Firmware Engineer

Sr. Manager, Total Rewards

Manager, Government Communications

Government Communications Associate

Customer Relationship Manager (CRM)

Service Desk Lead

Load 10 more jobs24 jobs at Bird

Regional Manager (West Coast)

Industrious
Greater LA Area
1 day ago
About the Company: Industrious is the largest premium coworking solution and flexible workspace provider in the U.S, with 50+ locations in 33 cities across the country. We partner with companies big and small to create productivity-driven workplace experiences that complement beautiful spaces with world-class hospitality. We are committed to the vision that everyone deserves to experience the pride and meaning that you get out of a great day at

Events Manager

Industrious
Marina Del Rey & Playa Vista
1 day ago
About the Company: Industrious is the largest premium coworking solution and flexible workspace provider in the U.S, with 50+ locations in 33 cities across the country. We partner with companies big and small to create productivity-driven workplace experiences that complement beautiful spaces with world-class hospitality. We are committed to the vision that everyone deserves to experience the pride and meaning that you get out of a great day at

Senior Client Success Manager

MomentFeed
Santa Monica
1 day ago
+23
As Senior Client Success Manager, you will be responsible for managing, supporting, and renewing client adoption of MomentFeed solutions. You will partner with assigned strategic clients to help them achieve their business objectives, drive adoption, accelerate time to value, and provide digital marketing expertise. The Principal must be confident selling, consulting, and negotiating with employees at all levels, including executives. The ideal candidate will be a motivated, self-driven, team player with a passion for client success and technology.

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