Los Angeles Tech Jobs and Startup Jobs

205

Salesforce Administrator

Boulevard
Greater LA Area
10 hours ago
+23
Boulevard is transforming business management for premium beauty service brands through their proprietary platform-as-a-service. Developed in collaboration with industry-leading owners and operators, Boulevard is the only management tool built specifically for appointment-based businesses that delivers ease of use with style and sophistication. Founded in 2016 and based in Los Angeles, Boulevard is carefully designed to automate workflows and

Client Success Associate

Well Health, Inc.
Greater LA Area
10 hours ago
+24
WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat. With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time,

Talent Acquisition Operations Manager

Apeel Sciences
Greater LA Area
10 hours ago
+34
About This Role At Apeel Sciences, we look to nature to help the global food system improve quality, reduce waste, and ensure an abundant future for our planet. The People & Culture Team is responsible for cultivating and reinforcing the heart and soul of the company. We are seeking an organized and decisive Manager of Talent Operations to help us build scalable global hiring practices, utilize data to support and influence our decision-making,

Executive Assistant (Sales)

Executive Assistant (Operations)

Global Head of Real Estate & Workplace Experience

Help Desk Coordinator (Bilingual)

Head of Information Technology

Load 2 more jobs6 jobs at Apeel Sciences

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
12 hours ago
+22
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Senior Counsel

Tinder
Greater LA Area
13 hours ago
+33
Match Group (MTCH) seeks a motivated and talented attorney to join our legal team. This position will report to the Vice President & Associate General Counsel to provide day-to-day legal support to our Tinder brand. In this role you will: Provide legal support for new product initiatives. Work closely with internal business teams and the broader legal team to achieve desired business outcomes while minimizing legal risk. Draft, revise and

Director, Capacity Planning and Workforce Optimization

Sr Manager, Training & QA

Specialist, Trust & Safety

Trust & Safety Manager

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Director of Customer Success

Convoso
Greater LA Area
1 day ago
+27
You will become a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be your responsibility to coach and mentor your team to help them become product experts and the best professional versions of themselves. You will thrive being hands-on in a very-fast paced environment where you will work with up to numerous tools and systems to manage the entire customer lifecycle. There is a constant need to stay focused and prioritize, as one week may be very different then the next. We have proven that we can close and deliver customers. We need a strong leader to implement metrics in order to identify customers at risk of churn while creating strategies to increase product adoption which will ultimately lead to an increase in customer lifetime value.

Implementation Manager

Knotel
Greater LA Area
1 day ago
+24
Reporting into the Revenue Lead, the Implementation Manager will work with Members during their first 90 days to ensure they have a successful move-in and integration experience in their new company home. S/he/they will partner internally with the Sales, Launch, and Space Operations teams, and externally with the Member’s executive sponsor and operations teams to ensure the Member’s move-in progresses seamlessly, setting customer expectations, directing key decision points w/ the Member, ensuring deadlines are met, acting as an escalation point, and delivering a quality product. First impressions are everything, and the Implementation Manager will play a key role in delivering value early, building Member loyalty and improving referrals and retention.

Repair Advisor (Service Writer)

RepairSmith
Greater LA Area
1 day ago
+27
Set, confirm and prepare for appointments with customers so they can have a great service experience. Determine vehicle needs based on customer information and walking through possible issues over the phone. Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle. Produce repair orders for customers, including cost and time estimates, with full transparency. Follow up with customers on the status of their vehicle, based on how the customer wants to be informed. Follow up with customers to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty.

Customer Success Associate

RepairSmith
Greater LA Area
1 day ago
+27
Engage customers in a meaningful way leveraging our digital platform in a manner consistent with the company's mission, brand and reputation. Ensure all customer needs are met, including answering their questions, resolving any issues, and connecting them with additional resources. Effectively communicate relevant product features and benefits, consistent with company-approved guardrails. Deliver amazing customer support through live chat, email, and phone for customers.

Partnership Manager

Tapcart
Santa Monica
1 day ago
+20
Manage existing partnerships at a B2B company. Develop and execute a comprehensive partnership agreement. Grow the Tapcart Enterprise customer base. Drive new business by finding and developing new partner leads. Meet or exceed targets for revenue and sales activity generated by partners. Define, measure, impact, and report the KPIs of clients generated by partnerships.

Head of Customer Success

Tapcart
Santa Monica
1 day ago
+20
Experience managing and hiring customer success teams. Creating processes and implementing automation to improve the customer experience. Working with SMB and Enterprise customers. Experience using CRMs (e.g. HubSpot) and Intercom live chat. Implementing and managing NPS and reporting. Creating strategies for reducing churn and increasing retention. Identifying, monitoring and reporting customer success KPIs.

Chief of Staff

Flowspace
Culver City
1 day ago
+34
Flowspace is seeking a highly qualified Chief of Staff to work closely with the executive team as the organization enters its next phase of growth. He/she will have the opportunity to make an immediate impact on Flowspace’s productivity, streamlining strategy initiatives, overseeing program management, and communicating objectives between departments. The Chief of Staff will report directly to the CEO and work collaboratively and in close partnership with other key members of the leadership team. 

Senior Manager, Customer Support

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Senior Manager of Customer Support who will be responsible for overseeing the daily operations of the CreatorIQ Support team with a focus on providing a positive experience for clients. This person will help ensure that Support tickets are responded to in a timely and professional manner. He/She will also provide leadership for the CreatorIQ Support team based in Los Angeles.

Customer Support Specialist - Bilingual (English…

CreatorIQ
Greater LA Area
1 day ago
+34
CreatorIQ is looking for a Customer Support Specialist who will be responsible for supporting our clients and providing them with an incredible experience. What will set candidates apart are interpersonal skills and a strong affinity for people. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Trust & Safety Manager

GoGuardian
El Segundo
1 day ago
+43
As a Safety Specialist Manager, you’ll manage, lead and motivate a group of support team members who are responsible for handling GoGuardian Beacon Alert notifications. You'll be expected to provide feedback on casework, identify trends, work with the Sales Enablement Manager & the VP of Sales to address knowledge gaps and execute new team strategies.  You’ll lead a team of safety specialists who handle sensitive customer communications & concerns regarding GoGuardian Beacon, analyze beacon case issues, & work closely with our Privacy team on communication with school officials, as well as other key stakeholders outside of school admins. You’ll also be working closely with our Partnerships team identifying & escalation emerging needs.

Director of Operations

ringDNA
Greater LA Area
1 day ago
+30
We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

Compliance Manager

ringDNA
Greater LA Area
1 day ago
+30
Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies related to SOC, GDPR, CCPA, and other standards. Evaluate the efficiency of controls and improve them continuously. Revise procedures, reports, etc. periodically to identify hidden risks or non-conformity issues. Respond to prospect and customer security review questionnaires. Draft, modify and implement related company policies. Collaborate with COO, counsel, DevOps and HR departments to monitor the enforcement of standards and regulations. Assess the business’s future ventures to identify possible compliance risks. Review the work of colleagues when necessary to identify compliance issues and provide advice or training. Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control. Prepare reports for senior management and external regulatory bodies as appropriate.

Vice President (VP) of Customer Success

Enervee
Culver City
1 day ago
+32
We're looking for an exceptional VP of Customer Success to join our Culver City team. Reporting to the Chief Growth Officer, this position will be responsible for creating a company-wide culture of Customer Success and ensuring that we deliver significant value for our electric and gas utility partners.

Customer Success Associate

Dave Inc.
Greater LA Area
1 day ago
+27
- Prior experience in tech support, banking or insurance is a big plus.  - Excellent grammar and communication skills. - Be a good human being.

Chief Medical Officer

Renew Health
Santa Monica
1 day ago
+22
Renew Health is seeking a dynamic and innovative Chief Medical Officer to lead the strategy, vision, and execution of one of the most significant and differentiating parts of our business: the Renew Health clinical organization. Reporting to the CEO, you will be responsible for building our clinical team, articulating our unique approach, and developing groundbreaking clinical programs--all with the aim of improving health for our members, delivering on quality measures, and lowering total cost of care for our partners.

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