Los Angeles Tech Jobs and Startup Jobs

6

Sr. UX Designer (Platform)

LegalZoom
Greater LA Area
2 days ago
Job Description LegalZoom is seeking a Senior User Experience Designer to build cutting edge, highly visual and interactive experiences on one of our innovation teams. You'll work closely with your cross-functional team to define, design, validate and deliver a product that is highly desirable and beautiful, but also simple to understand and use. As a dedicated senior member of the team, you will be responsible for the end-to-end customer

Director Project Management

LegalZoom
Greater LA Area
2 days ago
Job Description Be a part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong leadership qualities and 10 to 15+ years of agile/project/program management experience with demonstrated history of working with e-commerce companies. What you'll do: Lead, manage, mentor, and build the project leadership team Provide leadership and guidance to the team responsible for planning and running technology

Sr. Visual Designer (Temp to Hire)

LegalZoom
Greater LA Area
2 days ago
Job Description Position: Sr. Visual Designer LegalZoom.com relies on clear, compelling visual content to communicate its brand consistently across all customer touch points. We're currently looking for a seasoned visual designer with exceptional creative and problem-solving skills to join our team. The position will be responsible for developing various visual assets, contributing to our pattern library, implementing best industry practices and

Sr. Experience Strategist

LegalZoom
Greater LA Area
5 days ago
As a Senior Experience Strategist, you will manage and implement core LegalZoom customer experiences with key partnerships in mind. In particular, this senior experience strategist will take on a critical role in driving integrated partner experiences spanning front line agent touchpoints through product and service delivery. You thrive on ambiguity and are able to work with cross-functionally with business stakeholders to impact tough challenges. In this role, you will participate in all aspects of the design process to frame problems.

Registered Agent Processing Specialist

LegalZoom
Greater LA Area
5 days ago
Responsible for accurate and timely distribution of legal documents/notices to customers. Prepare minimum daily required legal documents/notices ordered by LegalZoom.com customers. Maintain and follow procedure manuals, resolving processing problems, and recording time measurements. Perform other related duties as may be directed. Take directions from Managers as required.

Document Specialist - Copyright

LegalZoom
Greater LA Area
1 week ago
Assist Customers with inquiries via telephone and email regarding government application requirements and order status. Flexibility and the ability to manage multiple assignments. Proficiently utilize customer support tools, systems and procedures to provide accurate, authoritative and timely support solutions that exceed Customer expectations. Consistently demonstrate the ability to effectively handle difficult calls and emails. Record Customer inquiries for follow-up and tracking purposes. Prepare copyright documents ordered by LegalZoom.com customers. Maintain quality service by maintaining and following procedure manuals, resolving processing problems, and recording time measurements. When necessary, quickly re-direct escalated Customer phone calls. Utilize Customer feedback and prior occurrences to identify opportunities to continuously improve the Customers'' experience and drive efficiency in the delivery of world-class customer support. Ensure operational and technical issues are communicated to management team. Consistently demonstrate positive and professional behaviors to drive Customer satisfaction and department morale. Maintain acceptable attendance record. Take direction from Leads, Assistant Managers and/or Managers as required. Support operations by cross-training on related jobs.

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