UX Research Intern
Greater LA Area
At Factual our users are core to our product design process, and as a UX Research Intern your role will be to create understanding, empathy, insight, and visibility into the needs and desires of our users and champion their voice in the process. You will help create an understanding around user needs (both stated and inferred) across the whole of the Design, Product, Sales, and Engineering organizations. You will conduct primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys, usability testing, and analysis. Your research will help us create useful, usable, and enjoyable new products and features as well as continue innovating on our existing products. And you’ll share your findings, insights, and assertions via compelling presentations across a number of media - from written presentations to video.