Trade Finance and Supply Chain Customer Services & Implementation Lead

About this role:
Wells Fargo is seeking a Lead Trade Services Specialist to lead US Trade Operations Customer Delivery & Implementation, Transaction Risk and Compliance Management, Product support and digitization efforts, & support Go to market team for GRT, CB and CIB across all Trade Finance and Supply chain solutions
In this role, you will:

• Mitigate risk to the bank and the customer to ensure customer satisfaction by processing letter of credits, collections, open accounts and supply chain
• products
• Responsible for Customer implementation, service delivery and customer interactions to successfully onboard new customers, implement and offer
• products, services and help educate clients on right products, services with prudent risk and compliance policies
• Provide recommendations and enhancements on existing policies, practices, and procedures
• Implement complex letter of credit structure, documentation, governing rules, internal policies, and credit risk implications
• Make decisions in complex and multi-faceted situations requiring understanding of rules and regulations, governing letter of credit products with a full
• working knowledge of standby letters of credit
• Strategically collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years' experience with Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures, and
• demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• Experience as a Team Lead, in a team management role, and/or leading transformation changes
• Experience operating in Customer implementation, middle office and working with customers and sales
• Experience developing partnerships and collaborating with other business and functional areas
• Certified Documentary Credit Specialist (CDCS) Certification
• In-depth knowledge of Uniform Customs and Practice for Documentary Credits (UCP), International Standard Banking Practice for the Examination of
• Documents (ISBP), Uniform Rules for Collections (URC) and other International Chamber of Commerce (ICC) publications.
• Experience and/or ability to provide training and support to internal teams on trade operations and compliance
• Certified Anti Money Laundering Specialist (CAMS) or Association of Certified Anti-Money Laundering Specialists (ACAMS) Trade Based Money
• Laundering Certificate
• Anti-Money Laundering (AML)/Trade Based Money Laundering (TBML) regulations and internal compliance policies relating to trade transactions,
• ensuring adherence to global sanctions and suspicious activities monitoring
• Experience resolving red flag issues that arise during transactions processing relating to trade finance products including but not limited to letters of
• credit, documentary collections, and open account
• Subject matter expert on Trade transactions red flag dispositioning and determining when to escalate
• Excellent communication skills and ability to articulate complex material to a diverse audience

Job Expectations:

• Team lead and support the organization in following areas
• Customer Implementation and Middle Office Services
• Global Trade Advisory Services when applicable
• Senior SME on Trade Transactions and Industry Rules
• Partner with GRT Trade and Supply chain finance go to market teams

Posting End Date:
14 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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