Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
Job Responsibilities:
Provide an exceptional client experience.
Resolve issues with customers as they are presented either upon discovery or in response to a client call.
Work exception queues identified by the system.
Resolve exceptions by completing documentation, submitting to the state , and or working with the clients
Request power of attorney (POA) From clients.
Complete title validation.
Monitor aged titles, calling clients on vehicle title status, updating title status is title vault.
Receive payments, including tax payments, from customers for vehicle registration and titling transactions.
Provide assistance to clients by responding to emails and phone calls from Clients.
Minimum Requirements:
High School Diploma/GED
3 years related experience
DMV, Title Clerk, Account Management, Auction/Automobile industry experience and Technical Client Service experience highly desirable
Must be able to handle multiple, competing priorities and deliver results in a fast-paced environment Strong problem-solving skills and the ability to exercise sound judgment
Excellent communication skills (verbal and written), with strong interpersonal skills and strong attention to detail is essential • Strong computer skills, data entry
Notary highly desirable
Valid Driver's license and safe driving record required.
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Similar Jobs
What you need to know about the Los Angeles Tech Scene
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering


.png)