Technical Service Specialist

The Company:

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.

Your Role:

As a Technical Service Specialist, you will collaborate with some of the brightest minds in the industry to deliver world-class technical service for Faraday Future and FX vehicles. Your responsibilities will include diagnostics, maintenance, and repair of vehicle systems — including powertrain, electrical, chassis, and body. You will play a critical role in ensuring a seamless, user-first experience for our customers.

Responsibilities

• Apply hands-on diagnostic and repair skills to support complete vehicle systems, including EV platforms, with minimal supervision.
• Collaborate cross-functionally with service, quality, and engineering teams to resolve vehicle issues quickly and effectively.
• Provide on-site and remote support for vehicle service, including mobile service when required.
• Read, understand, and follow written service manual procedures.
• Review existing service procedures for accuracy and completeness; update as needed.
• Maintain up-to-date knowledge of vehicle systems, including high voltage (HV), low voltage (LV), EV powertrains, chassis, and body structures.
• Develop new service procedures, document work instructions, and author bulletins to support technicians and the broader service network.
• Conduct root-cause investigations of field issues, warranty claims, and customer concerns; prepare detailed technical reports.
• Support continuous improvement of the customer experience through attention to detail and commitment to service excellence.
• Adapt to a startup environment where responsibilities may extend beyond this job description.
• Embrace and promote FF’s mission to advance sustainable transportation and redefine the automotive landscape.
• Primarily work onsite at the LA Service Center, with the ability to: 
  - Perform mobile repairs and rescues
  - Participate in rotating on-call weekend shifts (including Saturdays and Sundays)
  - Support events that may require occasional domestic and international travel
  - Perform various vehicle-related tasks as instructed by management

Basic Qualifications

• Minimum 5 years of proven hands-on experience in automotive or EV diagnosis, service, and repair.
• High School Diploma or GED required.
• Ability to follow verbal and written instructions, identify hazards common in automotive work environments, and take appropriate safety measures.
• Strong problem-solving skills, including the ability to search technical documentation, ask questions, and seek clarification when necessary.
• Proficiency in EV servicing and system diagnostics.
• EPA 609 Certification.
• Knowledge of proper handling and storage of automotive fluids and chemicals.
• OEM training in safe handling of SRS components, high-voltage systems, and shop equipment (vehicle lifts, tire machines, spring compressors, jacks, etc.).
• Expertise in diagnosing HV/LV systems, EV powertrains, and integrated vehicle systems.
• Experience working in a luxury vehicle service environment.
• Strong verbal and written communication skills with both internal teams and customers.
• Proficiency with Microsoft Office, Jira, and diagnostic software/tools.
• Proven ability to write and document technical reports and procedures

Preferred Qualifications

• AA or BS in Automotive Technology from an accredited trade school, or 7+ years equivalent work experience. 
• BS in Engineering combined with hands-on automotive work experience.
• ASE certifications, or willingness to obtain.
• Experience with OEM OTA (Over-the-Air) diagnostics and remote support tools.
• Familiarity with vehicle network protocols (CAN/LIN) and interface tools such as Vector, Intrepid, and EV diagnostic platforms.
• 7+ years of OEM R&D workshop experience with deep understanding of vehicle fundamentals.
• Advanced vehicle limit-handling driver training through OEM or professional programs.
• Experience with show vehicles, prototype handling, and/or public event presentations.

Annual Salary Range:

(95K - 115K DOE), plus benefits and incentive plans

 Perks + Benefits

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.