Description

We are looking for an experienced Software Project Manager for customer-facing software development and deployment projects. You will be working within an established team of professional services employees.

The role will include:

• Working with external and internal stakeholders to create project plans
• Tracking and reporting against those plans
• Communication with stakeholders and team members
• Coordination of task execution with matrixed teams
• Proactive management of risk
• Perform onsite scoping sessions
• Meet face to face with customers for project kick off sessions

Responsibilities

• The Project Manager will work with technical resources to:
• Develop project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Work with external and internal stakeholders to create project plans
• Ensure resource availability and allocation
• Track and report progress against plan
• Serve as a primary point of communication between customers and Everbridge
• Identify and manage issues, including escalating issues as needed within Everbridge or to customers
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Manage the relationship with the customer and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain project documentation
• Become highly familiar with our software products and maintain awareness of the latest product features and capabilities
• Provide professional services supporting specialized implementations resulting in smooth, well-coordinated projects which meet targeted live dates and budgets.
• Perform technical configuration, development, and integration tasks required for project completion, set up and configuration.

Preferred Qualifications:

• PMP, PMP-ACP, or CAPM certification
• Bachelor’s degree, preferably in the fields of computer science, business, or communications
• Proven working experience as a project manager in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills; written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office, Microsoft Project or other project management applications
• Knowledge of web-based software application implementations
• Experience or training in computer applications/software support highly preferred
• Ability to travel up to 50%

About the company:
Our people, solve problems. Our product, saves lives. Our purpose: to keep people safe and businesses running.

Headquartered in the great cities of Boston and Los Angeles, with operations all over the world, our dedicated team of 500+ employees supports over 3,400 global customers a day in their most crucial moments. During critical business events, public safety threats, and man-made or natural disasters, our software provides critical event management capabilities and communication applications to quickly and reliably deliver location aware, contextual notifications to millions of people across 100+ modalities.

As a company with a culture that is committed to “Making a Difference,” we are proud to serve 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, and 6 of the 10 largest global automakers. In 2016 alone, over 1.5 billion messages in more than 200 countries and territories were sent through the Everbridge platform. As we continue to grow and transform the field of critical event management, we’ll need passionate, committed individuals to help us carry out our mission. Do you think you have what it takes? Apply to be a part of our award-winning team today!

Everbridge is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.