Sr. Business Analyst, SAP

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).

We are actively seeking a Sr. Business Analyst, SAP FI. This is a remote position that can based anywhere in Brazil.

Position Summary

The role of the Senior Business Analyst, SAP with FI skills is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments.  The role of the Senior Business Analyst SAP FI requires the expertise and skills to diagnose serious issues; then work Scrum and Kanban teams to develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties and Responsibilities

• Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology

• Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience

• Ability to configure, present and discuss best practices and functionalities of the SAP FI Skills;

• Knowledge of Brazil localization tax and regulatory requirements, such SPED fiscal, SPED contrail, SPED contribuições, SPED Reinf

• Knowledge on financial banking processes, such bank electronic interface and PIX

• Knowledge on new Brazil tax reform topics, such new taxes as IBS, CBS and be up to date with upcoming demands, such Split payments

• Be able to interpret legal requirements and convert them to system/business solutions

• Develop or work with a developer to deliver application break fixes for critical product defects

• Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity

• Collaborate with team members in a virtual team environment to extend field experience to different client situations

• Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Additional Duties And Responsibilities

• Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities

Qualifications

• Superb trouble-shooting skills and tenacity in problem solving

• Passionate focus on customer support and the ability to build long term, successful working relationships with Clients

• Strong knowledge of key application functionality, tables and relationships

• Excellent interpersonal, presentation and communication skills – verbal & written

• Attention to detail and the ability to learn quickly

• Extreme focus on client satisfaction

• Demonstrated ability to work independently and as part of a team

• Ability to work calmly and professionally in high pressure situations

• The ability to work remotely from a home-based office in a virtual environment;

• The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x, ECC, S/4)

• Experience with localizations and global implementations would be an advantage

• Fluent English is preferred

Experience

• 10+ years relevant SAP experience particularly with SAP FI Skills;

• A track record of successful roles in SAP implementations, roll-outs or application support;

• Relevant working knowledge and understanding of supporting business processes;

• Analytical, logical problem resolution skills;

• Demonstrable history solving complex problems across multiple modules.

Education

• Bachelor’s degree in computer science, Accounting or financial background, or equivalent experience.

Location

• Remote, Brazil

Language

• Fluent Portuguese and English. Spanish as a plus.

Why Rimini Street? 

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company

  • We dream big and innovate boldly.  

• Colleagues

  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients

  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 

  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 

• Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies.

• Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries.

• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:   https://www.riministreet.com/company/awards/  

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.