Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
*Please note, we are open to remote candidates for this role.
Your Impact on our Mission
Healthcare costs are often opaque, confusing, and stressful for patients. As a Senior Engineer on the Financial Fit team, you'll help build experiences that give patients greater clarity and confidence when making healthcare decisions.
Success in this role requires more than building features. You'll partner closely with Product, Design, Data Science, and Operations to solve complex problems at scale, balancing speed, quality, and long-term platform health. You'll help shape the next generation of financial experiences at Zocdoc while contributing to a culture of technical excellence and continuous improvement.
Every improvement you make has the potential to help thousands of patients and providers make better healthcare decisions and access care with greater confidence.
You’ll enjoy this role if you are…
- Motivated by turning ambiguity into execution
- Comfortable operating across teams and driving alignment
- Focused on delivering real systems, not just ideas
- Passionate about building reliable, scalable platforms
- The kind of person who takes ownership and pushes things over the finish line
Your day-to-day is…
- Owning delivery of complex, cross-team initiatives end-to-end
- Breaking down large, ambiguous problems into clear execution plans
- Driving alignment across engineering, product, and partner teams
- Proactively identifying risks and ensuring safe rollouts
- Contributing hands-on to critical systems when needed
- Working with cutting edge GenAI tools and technology
You’ll be successful in this role if you have…
- Experience delivering large, cross-team engineering projects
- Strong backend or fullstack technical foundation
- Ability to operate in ambiguity and create clarity
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Strong communication and stakeholder management skills
- A high ownership mindset and bias to action
- A commitment to building inclusive and collaborative environments
Benefits (California, NYC, Remote)
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefits
- 401(k) with employer match
- Wellness programs
- Parental leave + family planning support
- Cell phone reimbursement
- Employee Resource Groups
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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