Senior Product UX Designer

Compensation Range:

Position Summary

The Senior Product UX Designer will play a key role in shaping the next generation of prospective student experiences across NU’s digital ecosystem. This role focuses on designing modern, intuitive, and impactful prospect-facing web experiences that help future learners explore, engage, and enroll with confidence.

The ideal candidate is both a strategic systems thinker and a hands-on designer who can translate insights into thoughtful, scalable solutions. Experience working within ecosystems that leverage AI, personalization, and data-informed design is a strong plus, as these elements are central to NU’s evolving digital strategy.    

Essential Functions:

Prospect Experience Design & Strategy

• Lead the end-to-end design of key prospective student journeys across NU’s website and digital touchpoints.
• Translate user insights, data, and business goals into elegant, accessible, and conversion-driven design solutions focused on the prospect lifecycle.
• Contribute to the evolution of NU’s design system with a focus on scalability and personalization for prospect audiences.

Design Execution & Collaboration

• Design modular components, templates, and interaction patterns that support a cohesive prospect experience at scale.
• Ensure accessibility, responsive design, and performance best practices are embedded throughout all designs.
• Collaborate closely with UX research, content strategy, marketing, and engineering to bring prospect-focused designs to life through iterative development.

Testing, Optimization & Personalization

• Support testing and optimization efforts (including A/B testing and personalization experiments) to improve prospect engagement and conversion.
• Stay informed on emerging trends in digital experience, personalization, and user behavior to inform prospect design decisions.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in design, human-computer interaction, or a related field.
• Six (6) or more years of experience in product design or UX/UI design, ideally focused on high-impact prospect or customer-facing web experiences.
• Experience designing for higher education, edtech, or other multi-audience environments preferred.
• Strong portfolio demonstrating user-centered design across complex digital ecosystems
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Proficiency in Figma and experience working within structured design systems.
• Familiarity with experimentation frameworks and data-informed design processes.
• Solid understanding of accessibility (WCAG), responsive design, and content structure.
• Excellent collaboration and communication skills across cross-functional teams.
• Exposure to AI or personalization platforms, or experience designing within systems that use them.
• Strategic mindset with the ability to balance big-picture vision with detailed design execution.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community. Ability to communicate effectively orally and in writing.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Ability to participate as an active team member of the team and organization and work toward a common goal.
• Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.

Location: Remote, USA

Travel: up to 10% travel

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.