Staff Product Manager, Shop

| United States | Remote | Hybrid
Employer Provided Salary: 136,328-204,387 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Who We Are

Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com

Our Ways of Working

We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. 

We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

Babylist is the destination for millions of growing families. We help them with everything from product research, to managing their registry, to becoming part of our social media community. We believe that Babylist can also play a role in helping customers discover, purchase, and manage more of what they need for a new family member all in one convenient place. We are looking for an experienced product manager to help fulfill this vision. 

As the Staff Product Manager for Babylist Shop, you will own the development of the Babylist Shop product strategy along with owning the roadmap and delivery. The ideal Staff Product Manager has a track record of leveraging empathy, data, and constructive debate to create compelling user experiences that build customer loyalty. This role also requires very high individual judgment and the ability to work with our engineering and design teams to create the best possible outcomes for our users.

Your efforts will directly impact the performance of Babylist and your partner teams, including Merchandising, Media, and Customer Support. On a daily basis, you will push to elevate our existing Shop e-commerce experience and develop compelling new opportunities to serve new parents and gift givers. You are a person who is passionate about improving lives through the products you build. At Babylist, you will have the opportunity to positively impact millions of growing families during these important life milestones.

Who You Are

  • You're an experienced Product Manager with a proven record of leading cross-functional teams and working with exec leaders to solve complex problems for consumer focused products. 
  • You have demonstrated an understanding of user behavior and can speak to cause-and-effect. You are seen as the expert in your space and often bring clarity to difficult product issues.
  • You’re data-driven utilizing quantitative and qualitative data to solve challenging customer problems and have experience running consumer facing A/B tests. 
  • You also understand when there is enough established “case law” and how to quickly move teams forward without undue instrumentation or testing.
  • You find opportunity in ambiguity; able to identify, advocate for, and execute on new opportunities in the absence of a clear mandate.
  • You’re able to ruthlessly prioritize in order to get the right things done with the adaptability to pivot into different focus areas.
  • You have worked with both functional and exec teams to define significant consumer product strategies and roadmaps from inception to launch across multiple platforms.

How You Will Make An Impact

  • Craft a vision, define a roadmap, and prioritize the development of essential user experiences, including opportunity sizing, experimentation and continuous iteration
  • Lead the full product management cycle for your roadmap: Discovery, Validation, Development, Launch and Measure/Iterate
  • Exemplary partnership with UX, Engineering, Leadership, and Marketing on new zero to one initiatives as well as optimizing and scaling current projects
  • Be a strong advocate for a data-driven approach to improving customer experience, leveraging both qualitative and quantitative research methods to understand our customer’s needs

Why You Will Love Working At Babylist

  • We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We work at a sustainable pace which means work/life balance is a real thing here
  • We believe technology and data can solve hard problems 
  • We believe in exceptional management 
  • We are an antiracist organization and doing the work to support differences of all kinds
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $153,965.00 - $230,740.00

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.


IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls.


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Technology we use

  • Engineering
  • Sales & Marketing
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • ContentfulCMS
    • DocuSignCRM
    • HelloSignCRM

Location

In addition to hiring remote tech talent in the LA area, we are excited to announce that we will be opening our Babylist Flagship Showroom in early summer 2023 in Beverly Hills! Our showroom will give you the ability to discover, test, and select the products that are right for your growing family.

An Insider's view of Babylist

What are some social events your company does?

We stay connected to each other through Slack, virtual events, or meeting up in person. It is essential as a remote company that we are intentional about seeing each other in person and use that time to build strong relationships. We have an annual company off-site and department off-sites that focus on connecting with each other as whole humans.

Becky Lehman

Senior Manager, Employee Engagement

What's the biggest problem your team is solving?

Ensuring inbound supply chain processes can match our growth. The biggest problem we face is ensuring our processes and systems can grow with us. To enable sustainable solutions to this we focus on four key themes: Be extremely good at the basics, automation of manual tasks, continuous improvement, and creating actionable dashboards and reports.

Josh Woods

Director, Inbound Operations

What are some things you learned at the company?

Effective asynchronous communication is the key to working remotely. Being able to provide generous, carefully-considered updates with just enough detail to ensure your reader understands your reasoning is a powerful skill that I see on display every day.

Andy Aragon

Sr. Software Engineer

How do you empower your team to be more creative?

Our implementation teams have full responsibility for delivering their projects. We provide them with a well-defined problem statement and a workable solution outline. Then, it’s up to the team to work out the details of the project, set tasks, adjust the scope, and get creative to deliver in a fixed period of time.

TJ Moretto

VP of Engineering

What projects are you most excited about?

I’m excited to integrate our partner brands into the metaverse with the launch of Babylist Land, a virtual registry and gifting experience. Gen Z and Millenial parents want to buy in virtual environments, and Babylist Land will integrate our brand partners in this experience to drive high engagement and ultimately, registry additions and sales.

Liz Primm

VP Sales

What are Babylist Perks + Benefits

Culture
Volunteer in local community
One example of how we volunteer is through a company sponsored Volunteer Week.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Fitness stipend
Home-office stipend for remote employees
Professional Development
Tuition reimbursement
Promote from within
Continuing education stipend
Continuing education available during work hours
Paid industry certifications

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