Senior Manager, Systems Integration Sourcing & Implementation

| Los Angeles, CA, USA | Hybrid
Employer Provided Salary: 177,200-243,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Are you ready to make an impact?

West Monroe’s IT Strategy & Business Process Outsourcing (BPO) team is in search of a Senior Manager with deep systems integration sourcing and implementation experience to join our Operations Excellence practice.

IT Strategy and Business Process Outsourcing Senior Managers have experience leading consulting teams, managing client relationships, and providing IT and functional strategy and process optimization solutions in support of large-scale process/technology projects and/or other transformational initiatives. 

What you’ll do: 

  • Design the sourcing strategy and lead the strategic sourcing process for large-scale and highly complex systems integration programs for upmarket clients, including establishing and overseeing systems integrator responsibilities for solutions such as ERP, billing, and HCM. 
  • Serve as a delivery leader on engagements of high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills. 
  • Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development. 
  • Lead the development of deliverables by hands-on deliverable planning, providing direct input into deliverable structure, format and content, and conducting end-to-end reviews. 
  • Manage the development of financial models, define data requirements, identify assumptions, model cost-benefit analysis, and structure storyboards to communicate insights and results of analysis. 
  • Help set firm direction and strategy for functional area, position self as an industry expert, remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice.  
  • Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation.  
  • Review SOW and pricing tool to ensure that projects are profitable, scope is feasible, and the project poses no reputational risk to the firm. 
  • Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals. 
  • Provide on-the-job training to Managers, Senior Consultants, and Consultants to develop their system integration sourcing skills. 
  • Model and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.  
  • Participate actively in the performance expectation process by acting as a Career Advisor and Coach to other consultants and providing performance feedback to advisees and project team members. 
  • Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants. 

 What you’ll bring: 

  • Bachelor’s degree or equivalent experience required. 
  • 8+ years of experience providing technology and/or business process advisory consultation, and at least 3 years of experience in a client servicing role in a consulting or professional services environment. 
  • At least 2 years of people management experience including leading teams of 2-5 consultants across multiple workstreams and projects. 
  • Deep knowledge of software implementation processes including both configuration and development activities typical of large-scale complex implementations. 
  • Expert program manager with extensive experience managing systems integration projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables.  
  • Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management.  
  • Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills. 
  • Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way. 
  • Highly proficient in Microsoft Office Suite. 
  • Demonstrated success within one or more of West Monroe Partners’ core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity. 
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives. 
  • Ability to travel up to 50%.

West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Financial Management, IT Strategy & Business Process Outsourcing, Productivity, and Supply Chain Management. 



Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.

Seattle or Washington, D.C.

$190,400$222,300 USD

Los Angeles

$199,600$232,900 USD

New York City or San Francisco

$211,700$243,500 USD

A location not listed above

$177,200$211,700 USD

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.  

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done. 

Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities. 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. 

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

Our office is in the heart of downtown Los Angeles, with a fantastic view of the Griffith Observatory and the Hollywood Hills. Our location makes it easy to collaborate with our clients in the banking, private equity, and healthcare sectors, and still make it to a Dodgers or Lakers game by 5 p.m.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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