SurveyMonkey Logo

SurveyMonkey

Senior Information Systems Engineer

Posted 6 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in US
125K-170K Annually
Senior level
Remote
Hiring Remotely in US
125K-170K Annually
Senior level
The role involves leading the design and development of automation workflows, collaborating with stakeholders, and providing production support for business systems. Responsibilities include writing Python scripts, integrating applications, troubleshooting issues, and mentoring junior engineers to optimize processes and improve operational efficiency.
The summary above was generated by AI

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We're seeking a Senior Systems Engineer to join our Business Systems Automation team to design, build, and optimize automation workflows that streamline business processes across the organization. As a key member of the Scrum team, you will lead the end-to-end delivery of automation initiatives, including supporting process discovery, completing solution design, development, deployment, and robust production support for automations and cloud-native data pipelines.

This isn't just a development role; you'll partner closely with both technical and non-technical stakeholders to translate complex business challenges into impactful, measurable automation solutions. You'll play a crucial role in helping the team identify business benefits and help drive operational improvements.

What you’ll be working on

  • Lead design and development of complex automation workflows and integrations across business systems.
  • Collaborate with stakeholders to analyze processes and identify automation opportunities.
  • Provide production support for existing and future automation and Lambda workflows, including monitoring, issue resolution, queue oversight, and user interactions
  • Write and maintain Python-based scripts to support automation, integration, and data transformation tasks
  • Collaborate closely with peers to maintain documentation, code hygiene, and continuous improvement cycles
  • Implement error handling, logging, and monitoring for all workflows to ensure operational reliability.
  • Work with IT security and governance teams to ensure all integrations comply with data privacy, security, and compliance standards.
  • Troubleshoot and resolve integration issues, ensuring minimal disruption to business operations. Provide technical mentorship to junior engineers.
  • Contribute to measurable productivity savings, write clear business use-cases, define business impact metrics, support and design solutions that reduce manual effort, improve data reliability, reduce costs, and scale business operations.

We’d love to hear from people with

  • 5+ years of experience in business systems, automation, or enterprise applications, with at least 2+ years in a leadership role.
  • Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc).
  • Ability to work effectively within an agile team environment and demonstrate strong ownership of assigned responsibilities and goals
  • Proficiency in Python for scripting and API integrations
  • Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications.
  • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
  • Experience mentoring technical staff and fostering team development.
  • System certifications (Workato, Mulesoft, etc)
  • Experience with UiPath is a plus
  • Experience working in a scrum environment

The base pay provided for this position ranges from $125,375 / year - $169,625 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

#LI-remote

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Top Skills

CRM
Erp
Glean
Hris
Mulesoft
Python
Uipath
Workato

Similar Jobs

13 Days Ago
In-Office or Remote
3 Locations
99K-173K Annually
Senior level
99K-173K Annually
Senior level
Software
The Sr. IT Systems Engineer is responsible for designing and optimizing enterprise email and Microsoft 365 collaboration solutions, ensuring reliability, security, and effective collaboration among employees.
Top Skills: Active DirectoryCan-SpamDkimDmarcEmail Security SolutionsExchange OnlineMicrosoft 365Microsoft Compliance ToolsMicrosoft ExchangeOnedrivePowershellSharepointSpfTeams
21 Days Ago
Remote
United States
104K-125K Annually
Senior level
104K-125K Annually
Senior level
Information Technology • Security • Cybersecurity
The Senior IT Systems Engineer will manage Google Workspace and Microsoft 365 environments, support applications, and optimize user experience while ensuring system performance and customer satisfaction.
Top Skills: AWSEntraidGoogle WorkspaceIamItilMicrosoft 365Microsoft Active DirectoryNistOktaSlackSso
38 Minutes Ago
Remote or Hybrid
Oriskany, NY, USA
20-20 Hourly
Junior
20-20 Hourly
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates handle inbound service inquiries, providing solutions to customers relating to insurance products and claims. They focus on delivering an exceptional service experience through effective communication and problem-solving skills.

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account