Udemy is an AI-powered reskilling platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Where We Work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
Influence: You have strong interpersonal and communication skills to form effective relationships up, down, and across the organization and are able to motivate cross-functional partners to execute against key initiatives. You can distill complex issues into a recommendation that will ‘get to yes’ and drive collaborative debate to get to the outcome needed for the business.
Strategic Thinking: You are able to connect business trends, organizational goals, and market insights to develop strategic recommendations that drive long-term value. You look at problems from different perspectives, considering both the big picture and granular details to provide informed recommendations and drive decisions among senior leaders.
Data-driven problem solving: You have excellent analytical abilities and a proven track record of using data to inform strategic decision making. You conduct both quantitative and qualitative data analyses to get to the ‘so what’ and craft robust strategic recommendations.
Process Improvement: You have a demonstrated ability to identify opportunities within existing business operations and a track record of implementing effective solutions. You have a track record of implementing new & redesigning existing processes at scale.
About this role
We’re seeking a Senior Director, Strategy & Business Operations to join Udemy’s growing Strategy & Business Operations team. This is a fantastic opportunity for someone who wants to help shape the future of Udemy by partnering with leaders across the organization to conceptualize and drive projects that evolve our strategy and improve business operations. You will work directly with product management, marketing, and cross-functional teams to accelerate our growth and tackle mission-critical initiatives to enable us to achieve our long-term goals.
What you’ll be doing
Develop a deep understanding of Udemy’s business and competitive landscape
Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, with an eye toward long-term value creation
Lead investigations into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutions
Lead research and analysis on market trends, customer needs, and competitive threats to identify opportunities and risks to help shape our strategy
Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs
Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership
What you’ll have
Minimum 8+ years of work experience in management consulting, business operations, and/or corporate strategy, MBA or advanced degree nice to have
Self-starter who can learn on the fly, manage through ambiguity, and handle multiple priorities
Strong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big picture
Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization
Demonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against them
Ability to accurately see the current state, to identify potential future risks and opportunities, and to envision and evaluate relevant future possibilities
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus.
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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