.png){kind=logo}
Similar Jobs
Consulting
The Training Specialist develops training materials and supports user adoption of Salesforce capabilities while ensuring clear communications and user education.
Top Skills:
CRMSaaSSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
Act as the technical presales lead for AI agent and cloud identity security across North America: scope engagements, design and run POCs and architectures across AWS/Azure/GCP, secure non-human and machine identities, create repeatable technical assets, and partner with account teams to close deals.
Top Skills:
Aws IamAzure AdClaudeCopilotCursorCyberark DefenderEntra IdGCPOkta
Cloud • Information Technology • Security • Software • Cybersecurity
Conduct market research and quantitative/qualitative analyses to map global talent pools, synthesize insights into dashboards and reports, and partner with recruiting teams to inform hiring strategies and sourcing methods.
Top Skills:
Ai PlatformsCrunchbaseExcelGoogle SheetsGreenhouseLinkedin RecruiterTalentneuron
Salesforce Training Specialist
Location: United States - we are fully remote!
As a Trainer at Thunder, you will play a critical role in driving successful user adoption following the implementation of new Salesforce + AWS solutions. You’ll be responsible for designing and delivering engaging, customized training programs — from end-user enablement to Train-the-Trainer models — to help our clients confidently leverage new tools and processes.
You’ll work closely with cross-functional teams and client stakeholders to deliver scalable, creative training and change management experiences that support enterprise transformation. Your work will begin with a deep understanding of the impacted user groups, including their current tools, processes, and pain points. From there, you'll assess the future-state changes introduced by the new Salesforce and/or AWS solution, clearly articulating the benefits and rationale for these changes. Based on this insight, you'll develop and execute a customized enablement and change management strategy designed to guide users smoothly through the transition.
Responsibilities:
- Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems
- Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions
- Conduct needs analysis for each client to customize training content to their specific use-case and user profile
- Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process
- Lead or contribute to Organizational Change Management (OCM) efforts, including stakeholder alignment, readiness assessments, and change agent enablement
- Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development
- Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly
- Develop and maintain a repository of training resources and documentation for ongoing client support
- Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules
Qualifications:
- 2–3+ years of experience designing and delivering Salesforce and/or AWS end-user training at a consulting firm, with a strong focus on developing engaging eLearning modules and digital enablement content
- Deep familiarity with Salesforce and its core clouds (Sales, Service, Experience), as well as Amazon Connect, Field Service and/or Revenue Cloud (preferred)
- Experience training on Agentforce or other AI platforms (highly desirable)
- Experience with video editing tools, virtual meeting platforms, and curriculum development tools (preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural).
- Strong presentation and communication skills, with an emphasis on clarity and engagement
- Ability to develop clear, concise, and user-friendly training materials
- Excellent organizational skills and ability to manage multiple training schedules and projects at the same time
- Apparent creativity and a knack for making the complex seem simple
- Relevant Salesforce or AWS certifications preferred
- Bachelor’s degree in a relevant field or equivalent practical experience
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
