Vice President, Sales at ChowNow

| Greater LA Area
!Sorry, this job was removed at 11:49 a.m. (PST) on Friday, May 17, 2019
Are you a senior-level sales executive looking for a place to make your mark? Do you love taking a successful sales team and helping them reach the next level through leadership and strategy? Does your experience span both inside and outside teams with a clear commitment to developing a strong talent bench? We are are looking for a VP of Sales to help us with our next growth phase -- an executive-level leader who knows that the core of a VP Sales role is to help the sales team thrive while achieving sustainable growth for the organization.
Our VP of Sales will work closely with the marketing, client services, and product teams. We want someone with strong technology, SaaS and/or subscription experience and a proven track record of building, organizing, and leading national sales teams during high-growth periods. If you are a compelling communicator with the power to galvanize teams, then we want to hear from you.
About the Position:
As the Vice President of Sales, you will lead our sales organization into the next phase of growth and will be responsible for increasing our live account size.
You will work from our Los Angeles Headquarters and report to the COO. 
About Us:
ChowNow is the ordering platform dedicated to helping local restaurants grow and compete in a sustainable way. At ChowNow, we’re driven by one purpose: to help local restaurants thrive. By helping diners discover their delicious creations and helping restaurants connect with customers new and old.
ChowNow powers branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages, through ChowNow-created apps, and via ChowNow’s website— while also providing our restaurant partners key customer insights and marketing support.
This position is located in the Playa Vista neighborhood and tech hub of Los Angeles — just a few minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should, too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor!

Specifically, you will:

  • Manage and build a sales team of high performing Sales Directors, Managers, Sales Development Reps (SDRs), Account Executives (AEs), and Territory Managers (TMs).
  • Support annual business planning process, including development of go-to-market business plan, territory and quota planning, and operational plan for Sales teams.
  • Cultivate a strong, transparent, and collaborative sales culture.

Within 1 month You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Complete tour with field sales rep
  • Complete training with inbound sales team 
  • Help launch 5 accounts with client services team
  • Complete training and deep shadowing of all client-facing teams

Within 3 Months You’ll:

  • Create a staffing model plan to achieve growth goals through the end of 2020
  • Establish and implement a sales operation culture that is focused on tracking results, documenting goals, and providing candid feedback about opportunities
  • Build and tune a repeatable and scalable sales system that expands ChowNow’s B2B and consistently delivers to forecast.

Within 6 Months You’ll:

  • Develop a bench of talent for improving inside promotions
  • Design, communicate and implement a sales career growth progression plan in conjunction the People+Culture team
  • Produce three thought leadership articles to help ChowNow create a competitive advantage when recruiting sales people

Within 1 Year You’ll:

  • Increase our live account size by 4,000
  • Improve efficiency and conversion rate of sales team

You Should Apply If:

  • You have 10+ years of experience in sales leadership roles
  • You have 5+ years of building & leading sales teams at a fast-growing enterprise SaaS company
  • You have strong track record and history of carrying and exceeding a sales quota
  • You have a strong track record of successfully developing sales people and building high performing teams
  • You have the ability to foresee, interpret and rapidly respond to market changes by adjusting strategies and realigning priorities accordingly
  • You have the ability to build out new processes, systems, and structures as well as optimizing existing ones

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave
  • Employer-contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap

We are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen


The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.



How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.


Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.


Director of Growth Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.


Lead Customer Support Representative

What are ChowNow Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
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