Sr. Associate, Alternate Channels

| Santa Monica
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POSITION SUMMARY

The Sr. Associate, Alternate Channels role will be responsible for ensuring that our alternate sales channel (commercial, MDU, dealers, brokers, concierge services) runs smoothly and efficiently on a day-to-day basis. This person will maintain communication with key sales contacts across the channel. This role will be extremely detail-oriented and a fluid communicator, as you will be responsible for building and maintaining relationships with sales teams across the midwest and northeast. This role should be passionate about their career, motivated, and has a genuine interest in performance management, individual growth, and building sales relationships. This candidate will have a strong drive to evolve and execute sales processes, handle reporting needs, and support effective communication with sales teams. 

THE SR. ASSOCIATE, ALTERNATE CHANNELS HAS SIX MAIN RESPONSIBILITIES

  1. Relationship Building and Management: Provide direct support to sales managers in the field as needed with information about the company's products or questions about sales practices and policies.
  2. Creating an Engaging Partner Experience: Consistently visit offices to build excitement about Inspire by interacting with sales reps and building strong relationship managers that can be leveraged for optimal performance and organizational needs
  3. Driving a World-Class Customer Experience: Effectively work with Sales Quality Team on any coaching and/or corrective measures required that have resulted from customer feedback or complaints
  4. Analyze and Drive Solutions: Consistently monitor sales performance dashboards and effectively communicate with sales leadership if/when/what measures should be taken in order to drive growth and higher KPI attainment
  5. Design the New Office Experience: Support the growth and launches of new sales offices and agents
  6. Be a Voice of the Channel and Customer: Influence Sales and Marketing initiatives by providing insightful and consistent customer and sales rep feedback around processes, strategies, and opportunities

SOME 2020 DELIVERABLES

  • Oversight over all apparel, collateral, and tablet inventory management including ordering, inventory tracking and adherence to ensure efficient cost allocation within the channel. Will be responsible in building out consistent monthly inventory reporting to be able to share with external partners and key internal stakeholders
  • Structuring and implementing a revamped partner engagement/recognition program that incentivizes high performance from managers and reps
  • Building and launching an effective new manager onboarding experience to ensure quick ramp time and an ideal understanding of the Inspire core values, vision and processes 
  • Enforcing a weekly touchpoint matrix for all sales managers that are not reaching ideal performance that includes review of sales, recruiting, and KPI performance results

SUCCESS METRICS

  • 100% of new vendors exceeding weekly sales targets within their first 30 days of opening
  • Launching additional channels/vendors
  • 80% of all vendors operating above expected KPI targets

EXPERIENCE

  • Must Have
    • 2-4 years of relevant sales experience
    • Detail-oriented, analytical, and avid problem solver
    • Ability to prioritize and manage multiple projects, relationships and tasks with urgency
    • Excellent written and oral communication skills
    • Ability to collaborate with internal and external stakeholders, a true team player
    • Passionate about sales marketing and communication
    • Willing to travel up to 50% of the month to maintain partner relations 
  • Nice to Have
    • BA or BS from a college or university
    • Experience as a sales representative in a direct sales setting




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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

3402 Pico Blvd, Santa Monica, CA 90405

An Insider's view of Inspire

How does your team reward individual success?

Each month we award an "Avenger of the Month". This is an employee that embodies one of our values: Own It, Study It, Coach It, Live It. The Avenger of the Month is also featured on our blog here: https://www.helloinspire.com/blog/avenger-life

Inspire

Team

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Full-time Inspire employees receive unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Lunch and learns
Inspire hosts lunch and learn meetings once per month.
Cross functional training encouraged
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