GoGuardian
El Segundo, CA
Remote
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Sales//Sales Engineer//

Solutions Engineer at GoGuardian

GoGuardian
| Remote
Sorry, this job was removed at 3:20 a.m. (PST) on Friday, February 19, 2021
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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school population. 
As a Solutions Engineer, you will partner with GoGuardian Sales and Customer Success and teams to develop value propositions for our GoGuardian Suite and conduct pre-sales presentations to GoGuardian’s most technically complex mid-market prospects. You will be responsible for all technical aspects of proposed solutions working in close partnership with the Implementation, Product Management, Engineering, Enablement, and Post-Sales Support and Customer Success teams. For this role, you will bring pre-sales experience with education technology selling within the K-12 part of education.

What You'll Do

  • Collaborate with Sales and Customer Success to identify and drive winning sales, cross-sells and expansion opportunities
  • Partner with Implementation and Enablement teams to ensure pre-sales customer requirements are documented and enforced
  • Maintain expert knowledge of GoGuardian Suite, deployment options, and varying client environments to recommend the best GoGuardian services, deployments and timelines for client
  • Communicate GoGuardian’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, Director levels, and end-users
  • Support on RFI / RFPs completion and setup/demos for tradeshows
  • Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects

Who You Are

  • BS in EE/CS Degree/5-10 years of technical and customer-facing experience
  • Foundation in Education Technology including deep understanding of Filtering a plus 
  • Technical/ field sales experience (sales eng or consulting experience preferred)
  • Strong technical proficiency, ability to learn on the fly and train multiple stakeholders
  • Humble team player with proactive mindset and ability produce positive outcomes in a dynamic environment
  • Proven ability to adapt presentations to the technical level of the audience, and comfort with presenting technical materials to both small and large groups

What We Offer

  • Opportunity to impact and revolutionize safe digital learning experiences for K-12 students
  • Partner with passionate and talented colleagues who are compelled to do good in the world
  • Remote work
  • Annual personal growth stipend for continued learning
  • Monthly stipend for home office supplies
  • Grow and scale with one of the fastest growing EdTech companies

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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GoGuardian
Solutions Engineer
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Where we are

2030 E. Maple Avenue, El Segundo, CA 90245

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen
Nick Tyler
Director of Engineering
SCHOOL OF THOUGHT
Hone your technical chops
When Golang hit the market, several engineers took the initiative to prepare others at GoGuardian until they felt comfortable using it. “Since, we’ve found that the simplicity found in Go makes it easier to make meaningful contributions,” Tyler said. Go has allowed them to quickly build powerful and scalable tools that save teachers time, send notifications when students need help, and set boundaries in a digital world.
Our culture is one that favors learning, discovery and growth. Rarely have I witnessed people being ‘put in a box’ or constrained to some small-problem domain.
Nick Tyler
Director of Engineering
Ellen Yan
General Manager, Beacon
STANDUP SOFTWARE
With Beacon, technologists see the impact of their work
“Simply put, we are able to help save students’ lives.” It’s a bold claim, but through Beacon, GoGuardian’s suicide and self-harm prevention tool, school staff are alerted of students’ potentially harmful behavior online. Though conversation around mental health and suicide can be difficult, Yan leans on “incredibly passionate, smart and trustworthy” engineering and product teams to build out Beacon.
Ultimately, I envision Beacon not only saving student lives but also helping all the students out there who are struggling get the help and resources they need.
Ellen Yan
General Manager, Beacon
Elizabeth Dadanian
Head of People
CORE CURRICULUM
Work in an ‘experiment and learn’ environment
Through its products — like Beacon or GoGuardian’s head of the classroom management product, Teacher — the company is driving educational excellence in the digital classroom. But that commitment extends to employees, too, who are empowered to "experiment and learn,” one of the five core values at GoGuardian. “We understand that we must all constantly be leveling up if we’re going to be able to achieve our mission.”
A unique part of GoGuardian’s philosophy is that we truly believe that an individual can experience deep levels of self-actualization in the right work environment.
Elizabeth Dadanian
Head of People
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What are GoGuardian Perks + Benefits

GoGuardian Benefits Overview

At GoGuardian, you'll have the opportunity to impact and revolutionize safe digital learning experiences for K-12 students and partner with enthusiastic and talented colleagues who are compelled to do good in the world. Some of our perks & benefits include weekly yoga classes, guided aromatherapy meditation and on-site gym, annual personal growth stipend for continued learning, excellent healthcare benefits, remote work and the opportunity to grow with one of the fastest growing EdTech companies.

Culture
Volunteer in local community
GoGuardian participates in local volunteer activities such as AngelHacks Hackathon, Teens Exploring Technology (TXT) and LA Food Bank.
Friends outside of work
Eat lunch together
Intracompany committees
GoGuardian's Diversity, Equity, and Inclusion Committee has five focus areas to drive meaningful and lasting change in Community, Communication, Talent, Product & Education.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
On-site meditation twice per week
Onsite Gym
Team workouts
Team fitness initiatives include weekly in-office yoga classes
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for all parents
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We offer a flexible time off policy for full-time exempt employees. Full-time non-exempt employees accrue 3 weeks of PTO annually. We also offer a paid 2 week end of the year holiday break.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a $1200 learning stipend annually for personal & professional growth
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Relax, recharge, and refresh with weekly yoga classes & guided aromatherapy meditation. Whether you're a golfer or a gamer (or both), there's probably a weekly activity with your name on it.

View full list of perks + benefits

An Insider's view of GoGuardian

What’s the vibe like in the office?

Exciting! We’ve had tremendous growth and have gone through a lot of changes over the last couple of years, but have maintained the supportive, passionate, and energetic foundations that made me join the company in the first place. The vibe is simultaneously feels relaxed and open, and like everywhere you look, people are solving difficult problems

Terence

Director, Customer Success

What's the biggest problem your team is solving?

Our vision brings tall challenges; one of which is finding ways to sift through nearly insurmountable amounts of data, finding the important nuggets of information, then surfacing it to the right people. By using a combination of machine learning and cutting-edge data science (really), we're building better products for our users.

Zach

Senior Designer

What does career growth look like on your team?

Career growth is something that is talked over, thought through and planned out in open conversation and full collaboration between the team members and the manager of the team. It is clearly defined, from the very first day, as a line connecting your current areas for improvement to when they become areas of excellence.

Yola

Data Scientist

What are some things you learned at the company?

Come in with an open mind, and you will find yourself in a breeding ground for self-discovery. By being given a high level of autonomy to do meaningful work, I have learned what it means to be authentic, lean into my fears, find my voice, build trust, and experience the greatest joy that life has to offer—connecting with others!

Michelle

Software Engineer
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GoGuardian Careers In El Segundo
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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school

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We are looking for an inspiring, people-centric product leader to join GoGuardian. GoGuardian is a rapidly growing Ed-tech company dedicated to helping K-12 schools create safer more effective digital learning environments. Our vision is to unleash curiosity in the classroom, and make sure digital devices are used as effectively as possible. This individual will play a central role in guiding, mentoring, and developing an product team ready to

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GoGuardian is looking for a motivated data engineer to help plan, maintain, and constantly improve our data warehouse and ETL pipeline. Data Engineer I focuses on integrating, consolidating, and cleansing data from multiple source systems. This position works closely with the data warehousing and business intelligence teams to prioritize tasks that are important to supporting our product and business units.

Billing Support Specialist

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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school

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Work with Product Managers & Executives to prioritize projects across the organization based on company goals and objectives. Create and deliver C-level presentations. Manage delivery of projects through the full lifecycle from design to roll out, marketing, sales and production support. Exhibit a solid understanding of application of Software Development Life Cycle (SDLC) methodology, including requirements definition, UI/UX design, architectural design, stakeholder feedback, development, and deployment. Lead a cross-functional team in a matrixed organization for successful, on-time delivery. Negotiate scope and priorities with key stakeholders.

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The Customer Success Associate is responsible for managing the renewals and expansions for an assigned group of accounts. You will need to proactively reach out to your customers by phone and email, provide quotes and resources to ensure that renewal POs are sent in on-time. There will be a high volume of smaller customers, but this role will allow you to work closely with very experienced strategic and enterprise Customer Success Managers, and provides a unique opportunity to learn and grow with a team full of rock stars!

Technical Support Specialist

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As a Technical Support Representative, you'll support users via email, live chat, and phone/webex and act as the main point of contact for software questions ranging from “Help! I don’t how to create a password!” to “Help! I need to setup GoGuardian for my school district and don’t know where to start!” We're looking for a highly technical, organized go-getter and problem-solver who wants to delight our customers by providing accurate and efficient solutions while maintaining GoGuardian’s white-glove support experience. After comprehensive training, you'll play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Software Engineer - Full Stack

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As a full stack engineer at GoGuardian, you’ll help build, optimize and maintain our infrastructure and applications that support millions of students and educators every day. You will work on production code and build rich feature sets that support the complex problems in education. You’ll be a key member of our engineering team, helping to embody the principles of fluidity, critical thinking, innovation, and collaboration.

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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school

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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school

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GoGuardian is looking for an Account Executive to extend the reach of our GoGuardian product Suite. Your role will be to sell the value of the GoGuardian product suite into school districts by targeting, selling, and converting K-12 districts into GoGuardian customers. The ideal candidate will have a high emotional intelligence, a strong SaaS background, and proven success in the government or education technology verticals. Additionally, she or

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As a Business Development Representative, your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You’ll work to generate interest in the GoGuardian offerings through daily engagement with prospects and leads. You’ll use your top-notch communication skills to cultivate strong relationships with customers from first contact until you pass on the deal to the sales team to close. 

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