A cutting-edge marketing and consumer insights platform, Prodege (pro-dé-gée) leverages its global audience of 120+ million reward program members to power its business solutions. These innovative offerings enable leading brands and agencies to gather insights and market to their target audiences. Through deep consumer profiling, our partners can more effectively acquire new customers, boost engagement, increase revenue and drive brand loyalty and product adoption. As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. 

Come join us today!

We're currently seeking a Shopper Marketing Account Manager to work with and support our dynamic shopper marketing sales team.

As our Shopper Marketing Account Manager, you will have the following roles and responsibilities:

• Build and maintain strong relationships with existing and new clients 
•  Provide client support across all areas of campaign execution, from kick-off to gathering assets, creative back and forth to launch, reporting updates and optimizations to final post-campaign reporting
•  Work in tandem with sales counterparts to secure renewal business from clients
•  Grow the account base and renew business through best-in-class client service
• Coordinate campaigns from inception to live environment through organization of all elements and involving key internal stakeholders
• Manage multiple stages of production timeline, create urgency and work with quick turnaround times and diverse client needs
• Identify, reconcile and resolve discrepancies of incomplete information or assets
• Communicate between all stakeholders and team members to take campaigns from inception through completion and reporting successfully
• Understand client objectives, improve campaign success by analyzing campaign and effectively communicating optimization recommendations to maximize performance
•  Present final reporting along with key performance metrics to support future partnership conversations
• Work closely with internal teams to ensure that all contractual obligations are being met with respect to client needs and expectations
• Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings
• Work cross departmentally for issue resolution when needed
• Deliver excellent customer service and maintain high client satisfaction levels
• Respond to client inquiries in a timely manner

 You will have the following qualifications and skills:

• 3+ year experience at digital media/ shopper marketing agency or company
• Proactive and hungry to learn in rapidly changing industry and business 
• Demonstrated record of success in account management with proven ability to renew and grow existing accounts
• Superior verbal and written communication and interpersonal skills
• Exceptional organizational and project management skills
• Thrives under pressure, creates urgency when needed, sets realistic expectations and consistently meets deadlines
• Must be detail oriented and possess strong analytical skills
• Ability to think creatively and strategically
• Thrive in a fast-paced environment 
• Works well independently and in a team environment
• Must have superior prioritization and multitasking skills
• Proficient in Microsoft Office, particularly Excel and PowerPoint, and Google Sheets and Slides
• BA/BS degree preferred