Salesforce Analyst
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $4.3 billion in home loans per month
- We’ve funded over $42 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
We are looking for a Salesforce Analyst to join our HRIS team!
Pre- Implementation:
- Serve as lead to capture technical business processes, eliciting business requirements from multiple partners across the organization.
- Propose and present forward-thinking Salesforce solutions to business partners based on requirements.
- Formulate, define and detail functional system specifications and process flows
- Partner with the People Systems and HRIS teams to translate requirements and refine solutions for upcoming Salesforce implementation
- Design, develop and execute complex test cases, test
- scripts, suites, test scenarios and acceptance criteria
- Keep track of measurable goals and meet agreed upon deadlines to ensure overall project success. Escalate issues, concerns and barriers to team
Post Implementation:
- Lead all end to end Salesforce field defects, support bug creation, monitoring, triage, retest, and report on the results
- Lead root-cause analysis of bugs with PS/HRIS team
- Identify areas of implementation process to optimize & streamline for further efficiencies
- Capture metrics on execution and identifies gaps for
- improvement
- Education field and other team members; develop and deliver training
Qualifications and Requirements:
- Bachelor's Degree
- Demonstrated ability performing systems analysis with strong Salesforce implementation experience that has been utilized in actual projects.
- Excellent communicator with the ability to work with and conduct demos to partners from staff to senior management levels.
- Experience with developing detailed systems documentation including functional specifications, process flows and user stories.
- Proactive self-starter
- High proficiency with Salesforce required, with expertise in: Platform App Builder, Sharing and Visibility Designer, Community Cloud, Lifecycle and Development Designer, Identity and Access Management Designer, Integration Architecture Designer
- Salesforce certification preferred
- Knowledge of Project Management and agile methodology preferred
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, yearly cash bonus, equity and benefits. Additional employment-related benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits—including medical, dental, vision, savings accounts, 401k, and more
- Personalized care and tools for realizing your mental health and wellness goals
- Robust holistic wellbeing offerings where you can experience unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after only 90 days of employment, and 20 weeks after 24 months of service
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan
Better is an equal opportunity employer. We do not discriminate on the basis of age, race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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