Sales Support Customer Technical Expert

| Marina Del Rey & Playa Vista

We are looking for a versatile & out of box innovator who will be at the forefront of cutting edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build, scale and operate services, selling into both the B2C and B2B markets.

In collaboration with Enterprise Sales, Marketing and BizDev teams, the Sales Support CTEs are responsible for providing compelling client facing and virtual sales demos, presentations; ensuring accurate representation of E.AI’s platform products and services as well as for assisting Enterprise Sales in achieving their revenue goals. Sales Support CTEs will help the company realize its revenue goals by leveraging their past experience in presales engineering and/or consulting experience within a specific market, a strong understanding of segment-specific challenges, strong relationships within the customer base, and the consulting community that serves this market.

Our selection process will emphasize breath and depth in software engineering fundamentals and solution architecture skills as well as presentation and business communication skills equally. The ideal candidate must be knowledgeable in a broad range of topics within the engineering domain, be senior level high level solution architecture expert in at least one of the following technologies (native Android, native iOS, web.) We’re large enough to disrupt industries and make a difference, but entrepreneurial and small enough for one to be impactful and for your voice to be heard. This means that we are an organization where every person matters and you can make an impact on our success as well as the success of our customers.


Why We Need This Role

Sales Support Customer Technical Expert (CTE) will help us open new markets, increase prospect to customer conversions in current markets.


Why You Should Join

You will be part of both CTE and Delivery teams within E.AI, giving you the best of both worlds, presenting our build, scale and maintain bespoke software solutions capabilities and helping establish our brand. This role will give you an experience of developing and delivering technical presentations and demos to the variety of enterprise customers in various industries and geographies as well as an opportunity to help develop sector specific product model for our customers. Combination of both will be a unique experience and a specialised skill set in the new world of business and technical models.

First Six Month Deliverables

  • Enterprise Sales and BizDev team satisfaction feedback (where applicable)
    • Number of deals closed
  • Delivery CTE and CPE team satisfaction feedback (where applicable)
  • Participation in Enterprise Sales OKRs

Requirements

  • Passionate about loosely held values and ideas. We want someone who has experience but is not blinded by the path already taken
  • 6 plus years solid experience with wide range of web and mobile technologies, including at least 2 years in large scale platform environment
  • Mastery of solution architecture or pre-sales engineering in bespoke software development in the following platforms in a cloud based ecosystem:
    • Web
    • Native iOS
    • Native Android
  • A proven track record delivering high level solution engineering and architectures in a high-capacity, large-scale, software product platform
  • Solid understanding of procedural and object oriented Software Engineering fundamentals.
  • Strong understanding of cloud technologies and IaaS platforms
  • Familiarity with testing practices and software compliance domains
  • Demonstrated ability to effectively communicate product feedback to delivery, product management and engineering teams
  • Ability to assist sales in responding to RFIs/RFPs
  • Ability to participate in trade shows, industry events, and webinar
  • Demonstrated ability to understand product roadmap for multiple product lines and know how to communicate in a pre-sales environment

Benefits

  • Health and Wellness benefits including competitive medical, dental, and vision plans
  • Performance-based bonuses and stock options
  • Generous vacation and time off benefits including paid holidays
  • Generally flexible working hours
  • Working in a beautiful office space the heart of Silicon Beach in Playa Vista
  • A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it
  • Mission-driven company that is making the world a better place
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • SwiftLanguages
    • AngularLanguages
    • Android Java Languages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

It's said that Playa Vista is where Silicon Valley meets SoCal - Think big names in tech, residences, dining, and centrally located for commuters.

An Insider's view of Builder

What’s the vibe like in the office?

Builder is a team that respects what each person brings to the table. We support and listen to each other, as well as have a lot of fun. I'm excited to come to work each day not just to work on our disruptive product, but because I'm excited to see my team. We're a group of fun, silly, entrepreneurial people.

Emily

Senior Recruiter

What's the biggest problem your team is solving?

Through our Builder product, we’re making software accessible to everyone. It’s cool because software engineering has been disrupting industries since the 1980s but never evolving its own and I’m excited to be a part of the team that’s doing just that.

Alex

Global Vice President of Engineering

How has your career grown since starting at the company?

My career has grown leaps and bounds since being at Engineer.ai. When I first started, my focus was primarily on lead generation and business development. My role since then has transformed into much more as I've had the opportunity to dabble in sales, partnership related initiatives and product management to some extent.

Mikaeel

Account Executive

How do you empower your team to be more creative?

We look for people who are passionate about loosely held beliefs. We have a culture which encourages our people to be curious, experiment, and use their experienced points of view to challenge the status quo. We start with why in everything we do, it's part of our core DNA. We want everyone to be entrepreneurial.

Sachin

CEO & Chief Wizard

What are Builder Perks + Benefits

Builder Benefits Overview

At Engineer.ai, we offer benefits that support our employees with a healthy work/life balance.
We offer medical, dental, and vision insurance that is covered at 99% (very little out of pocket for our team).
Our time off policy is a generous 24 days of PTO, along with 12 paid holidays, and 10 sick days.
Along with these benefits, we have a dynamic and transparent company culture; when our team speaks, we listen. We have a lot of fun together as well, with company happy hours, BBQ's, go-karting, spirit weeks, catered lunches, and team outings that keep us connected.
In the spirit of transparency and to support our team growing in their technical knowledge, our software development team hosts regular demo days to showcase our newest technology to the team.
Builder is truly a family; a hardworking, supportive team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
- Women of Builder - Culture and Engagement - Book Club
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
- Company hikes - In-office Yoga - Hot Yoga Studio Sessions
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Engineer.ai provides employees with a flexible work schedule that includes flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
We unwind over drinks on occasion as some local hot spots!
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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