Sales Operations Specialist

| Greater LA Area
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This role will focus on assisting both our Sales and Marketing teams on specific tasks and day-to-day operations. This represents an exciting opportunity for a candidate that wants to be exposed to the world of technical sales and operations, and learn from the industry greats. You will be challenged to think creatively and to create processes and infrastructure that will support and streamline the sales process.

Who WE are:
Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach.

What you will do:

  • Support all aspects of deal flow through Convoso systems to reduce the administrative burden on the VP of Sales
  • Coordinate the efforts with sales to get contracts and agreements in place
  • Support the onboarding of new Account Executives to the team, providing priority initial onboarding operations assistance and ongoing support over the first 90 days in the role 
  • Assist our sales team in day-to-day operations
  • Develop and maintain a knowledge base of the evolving products and service
  • Build reports in Salesforce and gather data as required
  • Attend and participate in sales meetings and possibly tradeshow(s) 
  • Involved in process improvements for sales support and identifies opportunities for the efficiency of the sales team 
  • Track weekly reports from salesforce team and compiles results for VP of Sales 
  • Assists with miscellaneous sales, marketing and administrative duties for VP of Sales and AE team

Who YOU are:

  • Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
  • 3+ years of experience in administrative and sales support 
  • Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
  • Professional email writing and speaking skills necessary to communicate clearly and accurately to both internal and external customers 
  • Professional demeanor required with the ability to interact with many people in sometimes challenging circumstances
  • Excellent proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint
  • Experience with Salesforce Administrator and salesforce.com, Salesforce Administrator Certification /Advanced Administrator certification preferred
  • Bachelor’s Degree preferred

Work perks worth the hype:

  • Competitive compensation package 
  • Medical, dental, and vision insurance 
  • 401 (k) employer match program 
  • Gym membership reimbursement 
  • A team of highly experienced colleagues 
  • Casual office environment
  • Fully stocked kitchen (vegetarian-friendly) 
  • Catered family lunches together (Every Friday)
  • Monthly Massages
  • Your birthday off 
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • lampLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • TensorFlowFrameworks
    • ZendFrameworks
    • MySQLDatabases

Location

5955 De Soto Ave Ste 210, Woodland Hills, CA 91367

An Insider's view of Convoso

What are some social events your company does?

We do lots of fun, on and offsite, team building events, have weekly catered family lunches, a stocked kitchen and happy hours ~ monthly massages, and your birthday off!

Jenn

Head of Talent

How do you collaborate with other teams in the company?

At Convoso, we like to promote collaboration amongst departments. It's always nice to see team-members work together to solve a problem!

Meg

Head of Operations

How has your career grown since starting at the company?

I started here on a 3 month contract to fill 5 roles and move on... I have now been here almost a year, have taken ownership of, and am building out the department. We are in the process of tripling the size of our company. Fun, busy, and exciting times at Convoso!

Jenn

Head of Talent

How do you make yourself accessible to the rest of the team?

My door is always open! If it's closed.. you can always message me. I am always ready to help and solve issues with the team.

Meg

Head of Operations

What are Convoso Perks + Benefits

Convoso Benefits Overview

Competitive compensation package
Medical, dental, and vision insurance
401 (k) employer match program
Gym membership reimbursement
Fully stocked kitchen (vegetarian friendly)
Monthly massages
Weekly catered family lunches together
Weekly happy hours
Your birthday off

Culture
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
On and offsite team building events.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Parking
Fitness Subsidies
Monthly Gym Reimbursement
Professional Development Benefits
Cross-Functional Training Encouraged
Promote from Within
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