Sales Operations Specialist - LA at TikTok

| Greater LA Area
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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. We’re looking for a highly organized and efficient professional who can manage multiple tasks throughout the workday while prioritizing the most important tasks on his or her list. As a Sales Operations Specialist, you will join our high performing TikTok monetization team and provide support to our sales team managing our internal management tools. This role will work with cross-functional teams to find trends and proactively find solutions to improve processes. What you will do - Work with other Sales Operations members to resolve sales support issues in a timely manner - Document data flows, standard campaign operating procedures, and project-related requirements Issues analysis to determine areas of improvement and identify bottlenecks in the sales process - Work with cross-functional teams and provide input on sales operations policies and procedures based on sales feedback and real practice - Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review/approval process. - Work with the product manager of backend systems to identify opportunities for internal system improvement - Monitor sales-related metrics and provide the sales analysis report

Qualifications

- BA/BS in Marketing, Business Administration, Analytics or related field, MBA degree is a plus. - 1-3 years of experience in a fast-paced technology company with knowledge of the digital advertising landscape and/or KPIs for mobile ads is preferred - Has technical proficiency in these systems is preferred - SalesForce, Insightly, Tableau, and other MS Office Suite program - CISA Certificate (Certified Information Systems Auditor) and Scrum Master certification is a plus - Advanced Excel and analytical experience - Data science and predictive modelling experience - Ability to multitask and switch focus quickly - Is a self-starter and has the ability to work independently - High attention to detail and strong organizational skills - Have a passion for TikTok

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