Sales Operations Coordinator - LA

| Greater LA Area
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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. Our Sales Operations and Planning team is essential to enabling TikTok's sales teams to drive revenue at scale efficiently and strategically. This team is responsible for revenue planning and pricing, operational effectiveness in our tooling and sales processes, and ensuring productive and fruitful partnership cross-functionally across internal teams. We are looking for a Sales Operations Coordinator who can be highly organized and efficient, working closely with our cross functional teams and supporting the Sales Operations team at large. This person should be detail-oriented and pro-active, with an ability to anticipate issues and take initiative to solve for them through CRM and process hygiene. Responsibilities: - Assist in data quality related issues such as CRM customer clean-up / de-duping & revenue data analysis and cleansing - Pull Revenue reporting metrics from ads system to analyze business performance - Help sales team prepare campaign-related legal documents (new vendor forms, NDAs, other legal agreements) and route through standard approval processes - Review contracts for accuracy and compliance, facilitate contract signing and archiving process - Provide support on revenue reconciliation process, connect with XFN teams to sort out mismatched invoices and statements - Facilitate and triage day-to-day escalations and troubleshooting of issues - Process contracts and payments to 3rd party vendors for ads related expenses - Liaise with cross-functional teams on structuring and executing operational and strategic initiatives

Qualifications

- 1+ years of experience working in operational capacity that involves cross functional team collaboration; Media/Advertising Sales a plus - Foundational knowledge and passion for social media, mobile apps, and digital and mobile marketing - Strong communication, interpersonal, and presentation skills - Ability to independently multi­task, prioritize, and manage time effectively - Ability and appetite to learn quickly in a fast-paced team environment - Detail-oriented approach with ability to work under pressure to meet deadlines - Experience using Salesforce and/or contract automation/order management software a plus - Bachelors degree preferred

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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