Sales Development Representative

| Greater LA Area | Remote
UpKeep is revolutionizing the way businesses maintain, manage, and repair their facilities and equipment. We’re a Series B SaaS startup with 100 remote team members around the world. We’ve raised $50M in venture capital funding and recently surpassed 10,000 customers! UpKeep quickly became the #1 cloud-based maintenance and asset management software application by constantly innovating and always putting our customers first.
We celebrate our inclusive culture and strive to create a diverse and equitable workplace where everyone is treated with kindness and respect.
As an SDR, you will be the first point of contact for businesses that are interested in UpKeep, you will engage potential customers in a timely manner with the goal of turning leads into opportunities.

What you'll do:

  • Establish a genuine connection (via phone and email) and learn all about the potential customer and their business 
  • Identify how UpKeep's maintenance management SaaS solution can improve their operations and achieve their goals
  • Using a consultative and problem-solving approach, stimulate additional interest in UpKeep
  • Focus on the value UpKeep can provide, such as improving team productivity and increasing operational efficiency
  • As a product expert, answer all questions with honesty, professionalism, and empathy
  • Constantly improve your call strategies, messaging tactics, and pipeline management skills
  • Maintain accurate customer records in Salesforce.com

Who you are:

  • A strong desire to continue a career in sales, marketing, or business development
  • Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
  • Comfortable with high-volume calling
  • Genuinely care about helping people/customers
  • Team player always willing to share knowledge and help out new SDRs
  • Demonstrate empathy and thoughtfulness in your professional communication
  • Coachable and love to learn new things

Employee Benefits:
In this full-time position, you'll receive top-notch benefits such as equity/stock options, paid holidays, 12-week parental leave, unlimited vacation/sick time, 401k, and affordable medical, dental, vision and mental health insurance options. We value a work/life balance and believe that family and mental health should always come first. 
The Company:
UpKeep was founded by our CEO, Ryan Chan, from an idea he had while working as a process engineer in a manufacturing plant. He believed a cloud-based, mobile-first software solution could drastically improve the workflow and productivity of maintenance teams, technicians, and facility managers. He was determined to build on this vision— so he learned how to code and created the first version of UpKeep in 2014.
Today, we’re simplifying and modernizing work orders for half a million people in over 50 countries. Our 100+ team members are focused on ensuring UpKeep is the smartest and easiest-to-use Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software available. We have customers in industries like manufacturing, food production, education, healthcare, property management, hospitality, energy, and transportation. In addition to providing data-driven insights and reporting, UpKeep gives users the ability to manage tasks and teams on-the-go.
 
Top VC’s including Insight Partners, Emergence Capital, and Mucker have confidently backed us since we graduated from Y Combinator in 2017. Here’s an interesting fact: Only 1% of all software venture capital is invested in the deskless workforce, yet 80% of the global workforce is not sitting at a desk. That’s over 100 million people in the U.S. alone! We’re committed to empowering those underserved deskless workers.
Company culture and employee appreciation are very important to us, which is why we've been named a "Best Place to Work" by Inc. Magazine and Built in LA.
Interested in learning more?
$36M Series B:
https://www.onupkeep.com/blog/upkeep-series-b-funding-announcement/
Demo Video: 
https://www.youtube.com/watch?v=oX7Lak7o0qI
Customer Reviews: 
https://www.capterra.com/p/145635/UpKeep/
UpKeep Slack Community:
https://upkeep.org/communityslack/ 
Website: 
www.onupkeep.com 
UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need any accommodation due to a disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • JIRAManagement
    • SalesforceCRM

Location

We are a mostly remote team; however, our HQ is in Westwood Village near UCLA. Local employees love that we're surrounded by restaurants and stores.

An Insider's view of UpKeep Technologies

What’s the vibe like in the office?

Although most employees are working remote, we have created a very casual work environment. We don't believe in strict rules or corporate dress codes. We trust our employees to get their work done and refuse to micromanage. We foster personal and professional growth, but we like to have fun too!

Tyler

Staff

What are UpKeep Technologies Perks + Benefits

UpKeep Technologies Benefits Overview

We have worked very hard to develop an inclusive company culture. Full-time employees here receive top-notch benefits such as equity, unlimited vacation & sick time, 401k, paid holidays, and very affordable health insurance options. We think you'll love our casual dress code, fully stocked kitchen, draft cold brew, meditation rooms, focus on sustainability, weekly catered lunches, and dog-friendly office. We value a work-life-balance and believe that family and personal health should always come first. Our mission is to empower maintenance teams to revolutionize their businesses and we are constantly celebrating the impacts we make.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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