Sales Development Representative

We are a small, tight-knit startup looking to hire a Sales Development Representative in Westwood (near UCLA), Los Angeles. UpKeep is backed by Y Combinator and some of the top VCs in the world. AND we've just been named one of Built in LA's 'Top Places to Work'!

As a startup, we're flexible, agile and love to learn. We believe in getting to know each customer and understanding their unique needs. We don't believe in strict policies or rigid structures. Are you full of energy, curious, creative, and ready for a role in a fast paced, SaaS based, high tech company? If you're looking to push the boundaries then our SDR team is the place for you!

The UpKeep SDR role holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer’s first experience with UpKeep you need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be. The SDR will be responsible for reaching out to all inbound leads to UpKeep

As an SDR at UpKeep, you will:

Generate new business opportunities to fuel UpKeep’s growth with inbound leads 
Engage prospects via phone, email, and other channels to understand their business challenges and identify opportunities for UpKeep to solve them
Research accounts, identify key players, and generate interest

Day to day tasks Include:

  • Pre-call research and planning
  • Make a high volume of calls per day
  • Reach out to all inbound leads within the first 5 minutes 
  • Follow-up with previous contacts (nurturing leads)
  • Maintain accurate Salesforce records
  • Work closely with sales management to develop targeted lists, call strategies, and messaging to drive opportunities for new business

To excel in this role, you should:

  • Have a strong desire to pursue a career in SaaS sales
  • Passionate about changing people’s lives and help them in their day to day
  • Enjoy working in a collaboratively competitive environment. Make others around you better while achieving your own goals
  • Competitive in nature and enjoy being the best in class
  • Be innately and insatiably curious
  • Be coachable and strive for a better version of yourself yesterday
  • Be a team player and willing to put your teammates on your back 
  • Be friendly, enthusiastic and demonstrate empathy and thoughtfulness in your professional communication

To REALLY stand out, you have experience in:

  • SaaS, especially software sales
  • Entrepreneurship

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Learn more about our hiring process here:

UpKeep is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. If you need a reasonable accommodation due to a disability, please email [email protected]

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