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Sales Development Manager

| Greater LA Area

We're WELL and we’re the modern communication platform for the $3 trillion healthcare industry. Using WELL, patients engage with their healthcare teams on their schedule and based on their preferences.

We are well-funded and growing quickly. More than 1,000,000 patients use our platform to communicate with their physicians and other healthcare professionals. Our investor’s portfolios include companies like Intercom, Wag, Uber, and SurfAir.

As an early employee joining our 50+ person team, you’ll have a unique opportunity to make a meaningful difference in people’s lives by improving their everyday interactions with their healthcare providers.

Summary

WELL’s Sales Development team is the foundation of our sales engine and the secret sauce for the company’s incredible growth over the past few years. As SDR Manager, you will lead the development, refinement, and growth of WELL’s outbound sales strategies.

WELL is a dynamic company where your work can have a major impact. You’ll have many opportunities for personal and career growth. And you’ll have the rewarding experience of mentoring a committed, energetic team and watching them grow in their own careers.

Requirements

You will lead a 15+ person SDR team to meet and exceed aggressive pipeline and hiring OKRs. A successful candidate will have experience and expertise in the following four pillars:

  • Improve Process. A well-oiled sales process is critical to enabling the success of the SDR team. The SDR Manager will be as proficient in the art and science of selling - ensuring process is followed and technology is leveraged to its fullest.
  • Coach & Mentor. The SDR Manager will push top performers and lift under-performers. The team is at its best when all reps are progressing and performing. Motivate and mentor with weekly 1:1s, call coaching, contests, deep dives, etc.
  • Foster Culture. WELL’s sales culture is built on a foundation of collaboration and continual learning. Progressing personally and professionally is just as important as being at the top of the leaderboard. The SDR Manager is a cultural ambassador, helping to foster and evolve our culture as the team scales.
  • Hire & Scale. Building and scaling a world class team is perhaps the most important responsibility of the SDR Manager. Develop a rich candidate funnel into future top performing SDRs. Hiring top talent is only the first step: the SDR Manager will also design and deploy onboarding and trainings to ensure fast ramp and set new hires up for success.

What you need to excel in this role:

  • 3+ years sales experience, preferably in SaaS and/or Healthcare
  • 1+ years in management/leadership experience highly preferred
  • Proficient in sales tech stacks - Salesforce, Salesloft, or similar tools
  • Expertise in sales process, reporting, forecasting, territory management, etc.
  • Ability to communicate and collaborate across functions
  • Grace under fire - ability to make critical decisions and effectively problem solve in a dynamic environment

Benefits

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation/PTO
  • Located in the heart of downtown Santa Barbara
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Stocked kitchen
  • Ergonomic desk setup
  • Dog friendly office
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

Located in the heart of downtown Santa Barbara, just a 10 minute walk from the beach, and moments away from top eating and drinking establishments!

An Insider's view of Well Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Inside Sales Rep

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Integration Engineer

What makes someone successful on your team?

WELL’s Business Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Business Development Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

What are some social events your company does?

The social events WELL participates in vary from Socially Conscious to downright fun employee bonding time. Whether it's picking fruit to donate to homeless shelters or throwing an 80's themed party, WELL makes it easy to socialize outside of the office. Fantasy Football leagues, wine nights, soup kitchens, you name it, we do it!

Ali

Sr. Sales Enablement + Events Manager

What are Well Health, Inc. Perks + Benefits

Well Health, Inc. Benefits Overview

Full Health Benefits (Medical/Dental/Vision)
Generous equity package
Unlimited Vacation / PTO
Located in the heart of downtown Santa Barbara
Monthly commuter stipend
Fantastic company culture
Frequent happy hours and events
Stocked kitchen
Ergonomic desk setup
Dog friendly office

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
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