The primary role of the Regional Channel Manager (RCM) is to manage all aspects of the partner/channel business in their designated region, especially building a solid partner base that generates a consistent pipeline of opportunities and growing new annual recurring revenue (ARR) for the Edify cloud service offerings. The Regional Channel Manager is expected to use consultative and strategic selling skills along with a strong understanding of the CCaaS/UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to recruit, develop and train highly productive referral partner relationships so that partners become self-sufficient in marketing and selling our products. Regional Channel Manager is responsible for growing the region by identifying the top go-to-market partners that will impact the region. This role is crucial to the success of the region.

Regions hiring for: Southwest (located in LA), TOLA (located in Texas), Midwest (located in Chicago or Indiana) 

Responsibilities:

• Discover and manage sales opportunities with partners in the region, providing accurate and updated sales funnel with the current status
• Recruitment of partners in territory into the partner program
• Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
• Manage and execution of Partner business plan & QBRs
• Work closely with the sales team in the region
• Develop a territory plan, including documenting the recruiting strategy
• Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
• Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
• Train partners on product, processes, and effective sales techniques
• Escalate any pricing, SLA or other issues as needed
• Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
• Disseminate all communications and announcements
• Coordinate local Partner participation in events and training
• Drive product promotions and programs
• Attend Shows and conference calls, as designated by management
• Read all communications and maintaining a high level of knowledge on all products, programs and promotions
• Be excited and adapt to the growing Edify organization

Qualifications

• 5+ years’ of related experience in the Channel with partners/sub-agents
• Relationships with Master Agents
• Proven success of building strong relationships and partnerships
• Advanced understanding of CCaaS, CCaaS and API capabilities
• Ability to travel at least 50%